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Vodacom review: Vodacom fibre (SR 251214/999714)

GRH 74 of US

Dec 17, 2025 1:49 am EST

Verified customer

Featured review

I reported no internet connection on Sunday around 12:00 and the Consultant advised issue is escalated. A Consultant called me on Monday confirming the physical address, nothing happened Monday evening I called again and I was told a wrong area was reported, not sure how. I called on Tuesday morning. I was told the matter has been escalated. I called again Tuesday evening, same response of escalation. Today it's Wednesday, the Consultant tells me the matter is escalated to his Supervisor. That's how pathetic the service is and I still don't have internet access but they definitely won't deduct this amount from the monthly service fee

Desired outcome: Technician to come fix the problem

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Dec 17, 2025
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