Vodacom — legal department testing my patience
Let's start off with Vodacom is an absolute joke! I regret not joining another service provider.
I applied for a 1 Gig data package and to my surprise, got declined! I contacted the legal department and due to a slow system I had to phone back after 10 minutes, slow system is not my problem, sort it out. Apparently I have an outstanding balance dating back to 2005?
Between 2005 and 2012 which equals 7 years I had numerous new contracts, how was those contracts approved with balance of R2000 outstanding? The amount I pay for Vodacom monthly is actually ridiculous, look it up, now you want to complain about an outstanding amount dating back to 2005 which I was never notified about?
Questions you better answer with very good explanations:
What balance is this?
Why have I not been notified about this 7 years ago?
How were all of my contracts between 2005 and 2012 been approved if I had an outstanding balance?
I want my Blackberry Talk 100 contract cancelled immediately and will never again join Vodacom!
I want this stupid apparent 7 year old outstanding balance sorted out and I want it sorted out today with a very good explanation or excuse for that matter today!
Now legal department is not responding to my email, typical!
Vodacom is useless, pathetic and a joke, you better sort this out!
Vodacom is wating my time and seriously pissing me off!