Vidaxl review: Stone sink delivered in wrong size

I ordered a stone wash sink from VidalXl in the beginning of August. When it arrived about 2 weeks into August, I thought it looked small compared to what I ordered. Upon measuring it, I found that they had sent me the size down from what I had ordered. I took pictures, and found the webpage to grab the links, to prove to them, they sent the wrong one.

They then sent me through 8 different agents 4 of them whom asked the exact same questions, which I answered.

Then from 3 different agents I got 3 different answers.

1. it is the correct size (despite then having documentation from their own webpage proving otherwise)

2. we are sorry, would you like a voucher of 100dkk (less than a tenth of what I paid) as compensation. I replied, that I wanted either full refund or the sink I ordered and paid for)

3. you have to send it back before we can process what to do. (I asked them for a return label- they refused to provide one despite it would cost me more than double what I paid, to return it)

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