WSS

This store was amazing! I bought 2 pairs of Vans from this store with no problems at all and super fast shipping! I highly recommend to anyone!

I wanted a specific type of shoe that was sold out on the converse website. This was the only place that had it. I was skeptical because of the reviews but it was a flawless transaction. I had a shipping confirmation within a day of ordering and it came on the day it was scheduled, approximately a week after ordering. I would definitely use them again.

Today I came in to purchase some slip resistant shoes and they didn't have my size but a young man by the name of Andrew went out of his way to help me find a location who did have my size ad make sure that they did have my size and in good condition before sending me to another near by location. Thank you WSS and to your wonderful employee Andrew!@ bristol

When I originally found WSS shoes I was searching for a hard to find pair
Of PUMAs. I was surprised they had them, and others. Then there was/were the great prices... This all led to an increasing level of skepticism.

When I researched the site I found conflicting reviews. Needless to say this did not help my angst.

Nonetheless, I decided to take a chance; and, it paid off! I received exactly what I ordered and exactly what I was expecting to. The shoes arrived quickly and were 100% legit authentic NIB PUMAS.

I ordered a total of 8 pairs of shoes and a tee shirt. I wouldn't not hesitate to order from WSS. My experience was perfect!

I recently purchased an item from you and I did not receive it because it was "out of stock."
Today I called customer service and asked about the status of my order, and they said it was cancelled and they apologize for not
Communicating with me about the fact that the warehouse cancelled the order. I told them, that's okay, just send me another color, or
A different size. They said they could not do this, and that I would have to get a refund, and then cover another pair and pay shipping
Again. I went online and saw the same shoes available but the price had gone up, and I asked for those, they said there was nothing that they could do about it
And that prices fluctuate. I am so angry at the level of this persons customer service and lack of caring for my issue. I have purchased many things online from
Different companies and they are so kind and willing to make it right and provided great customer service. I don't want anything for free! I just want
My shoes to be replaced, and not a refund. I was supposed to get them in time for Christmas. They guy didn't even offer me any solutions, he just stayed quiet.
He said UPS does the shipping and they have a cost. DUH! I know this... but I originally purchased two pairs, to avoid twooooooo separate shipping charges, and
All I get is this? This is ridiculous, he made me feel like I was trying to get over on you guys, when all I want is the pair of shoes.
Horrible, Horrible, customer service. Oh, and when I asked to speak to a manager, he said there wasn't one! He rudely took my number and shooed me off by saying thank
You for calling.!~! No calling center manager?
Oh my, it seems like you are full of excuses, but if I was to go online right now I could purchase the EXACT same shoes but for double the price and
A 7 buck shipping charge.

Today, August 1,2020, I visited the WSS located at 8236 S Gessner Rd, Houston, TX ***. As I walked in the store(with my 12 year old son), a staff member and a Harris County Deputy stood by the entrance. The staff member spoke and said "Welcome to WSS" and my reply was thank you. As my son I walked towards the Jordan brand items, I found a pair of all black Air Jordan 1 mids that I wanted to try on since I was interested in the shoe. I picked up my size, 10.5, and ventured over to the bench to try the shoes on. After pulling one shoe out the box and trying it on, I told my son next to me that the shoe didn't see good with the size I selected, and I turned my head towards the door, I see the Harris County Officer staring dead at me. After realizing in a quick second that officer had already stereotyped me, I continued to shop throughout the store. Like I ways do when visiting WSS i ventured to the back wall( discounted shoes) to see if they had anything in my size. As I looked around picking up a shoe or two that I thought was interesting, I turn my head to the left and the Harris County Officer is standing next to the Soccer gate looking dead at me while I shop. My son noticed and said" Dad, is that officer following us?" I took a moment and responded with I believe so. My son then asked could he go look at some airmax shoes... the officer followed my son from a distance and watched him but on the shoes. At the moment I decided that shopping at WSS right now is very uncomfortable. I told my son to put the shoes back inside the box and that we're leaving. I understand that people steal and having officers in stores just makes it more safer, but I am not one of those people and neither is my son. I work hard to shop when I want to and the experience and emotions I felt at WSS today was uncalled for. Today I am comfortable with saying WSS has loss my business for life. I will also tell my friends and family members this comfortable experience and encourage them to spend their money elsewhere when shopping for shoes.

So, I ordered some shoes from WSS (shopwss.com) and boy was it a mess. First of all, I received the shoes all dirty like they had been worn out or something. To make matters worse, they were Jordan shoes and there was no discount or anything! What kind of customer care is that? It was a disaster. I even reached out to Footlocker because I was so frustrated. Like seriously, WSS should fix their own problems and provide better quality stuff for their customers.

When I decided to return the shoes (because hello, who wants dirty shoes?), I had to do it myself because I knew their return policy was just horrible and it would take forever. So, I did what I had to do and even ironed out the creases myself. That's how bad it was.

The worst part about WSS is that they're so rude and cheap. They don't value their customers at all and only care about making some quick cash. They don't care about providing good quality products or making sure their customers are satisfied. It's all about the money.

So, if you see something you like on their website, I recommend trying it on in store first. Because I guarantee you, if you order it online it'll be all worn out and used like crazy. They don't carry brand new shoes or anything like that. So, buyer beware! Don't waste your money on WSS because it's just not worth it.

The return policy at WSS left much to be desired and I was pretty disappointed by it. Honestly, it seemed like they were more interested in protecting their own bottom line than actually taking care of customers. I recently got a pair of shoes from them as a gift, but unfortunately they just didn't fit me very well. It wasn't my fault - I had some swelling in one of my feet after surgery, which made one of them a bit larger than the other. But even though it was a legitimate medical issue, WSS still wouldn't let me return the shoes because I was a few days outside of their 30-day return window.

I get it, businesses need to have policies in place to protect themselves, but this just seemed a bit ridiculous to me. If they had really cared about keeping customers happy, they would have been a bit more flexible. I mean, we're talking about a completely new pair of shoes that I'd never even worn - it's not like I was trying to return something used or damaged.

Honestly, the whole experience left a bad taste in my mouth and I doubt I'll be shopping with WSS again anytime soon. It just seems like they're more interested in making money than actually helping people out. If you're looking for a store that really cares about its customers, you might want to look elsewhere.

Man, let me tell you, my experience with WSS (shopwss.com) was straight-up whack! I ordered some fresh Jordans and when they finally showed up, the box was all messed up and the shoes were jacked up with dirt and creases. I hit up customer service and they straight up did not want to give me any kind of discount or make it right in any way. So I said, "forget that" and took matters into my own hands, fixing them up myself.

After months of trying to reach someone at corporate or any of their other stores, I was just about ready to give up. But then, out of nowhere, they came back to me with a refund offer. Now I'm just hoping those shoes aren't gonna be some cruddy used up trash when they get to my door.

Honestly, the way these guys acted was straight-up nuts. They were rude as hell and hung up on me multiple times. I'm telling you now, if you're looking to do some sneaker-shopping, do not waste your time or money with WSS. You will NOT get what you pay for. They should just change their name to "Second Hand Store" and call it a day.

But hey, maybe it's just my bad luck. Who knows. Anyway, I hope this little review helps you out, and if you do end up shopping with WSS, I hope you have better luck than I did!

So, I gotta tell ya about my recent online sneaker shopping experience at WSS (shopwss.com). I was a bit hesitant at first ‘cause I saw some pretty negative feedback from other shoppers, but I went for it anyway. I got myself a cool pair of jordan flight 45s on April Fool’s Day (a little splurge never hurt nobody, right?) and had a couple of email exchanges with their customer service reps to check on my order status. And here’s the kicker – they were really on it! Like, super quick to respond and always courteous. I was pretty impressed!

And get this – my new kicks were shipped and delivered within 10 days flat. Can you believe it? Now, some of y’all might be saying, “hold up, why should I trust this WSS site with all those bad reviews?” And that’s a fair question. Gotta say, I was a bit skeptical at first myself. But after my own experience, I’d say give ‘em a shot. Maybe they’ve turned over a new leaf or something, who knows.

But at the same time, I’m not gonna pretend that all those negative reviews out there don’t exist. They’re definitely something to keep in mind. So my advice is to just be extra careful when shopping there. Do your research, double-check everything, and proceed with caution. That’s just the way it is these days.

Overall, I’d say my experience with WSS was pretty positive. Would I shout it from the rooftops? Nah, not really. But I’d still recommend it to anyone who’s interested as long as they do their due diligence. And hey, who knows – maybe you’ll have just as fantastic an experience as I did. So good luck, happy shopping, and keep those feet fly!

So I ordered these soccer shoes from WSS (shopwss.com) with high hopes of rocking the field. But boy, oh boy, I was so wrong about them! These shoes were straight up low quality when I got 'em. Come on, man! I should have known better than ordering shoes from some fancy-looking website. I called them up to return the shoes, and that's when all hell broke loose. They did everything in their power to dodge my request. And here's what's even worse, it was only 30 days return policy! What?! That's a downright insult! I bought the shoes as a Christmas gift for my granddaughter, but it wasn't even worth it because she didn't even get to try the shoes on because it was a surprise! Ugh, talk about a total waste of my time, effort, and moolah.

They really need to add some humanity to their policies because they have a "no Christmas gift policy," like what's even that? Who said they can take the Christmas spirit away from us customers? It also took me 8 days to get the shoes, and they have the audacity to consider the 30-day return policy from the shipping date instead of the receiving date. Can you believe it?!

Finally, I got a UPS label, but guess what, they charged me 7.99 for the shipping return. How cheeky is that? I'll tell you what, I'm not going down without a fight, I'm writing to the attorney general to make a formal complaint because a company like that shouldn't be getting away with this kind of treatment. So please, for the love of all things holy, DO NOT order from this scam company, or in my case, it's more like a terrible joke.

Okay, so here’s the deal with WSS (shopwss.com). I gotta say, I’m pretty disappointed. Now, I’m not one to leave negative reviews, but in this case, I feel like I gotta speak up.

Let me start by saying that I was so excited to find WSS. I wanted to get my son a new pair of shoes for Christmas, and after browsing around the site for a bit, I found the perfect pair. I ordered them on December 14th, giving myself plenty of time to get them before Christmas.

But then, on the 17th, the shoes still hadn’t shipped. I was getting pretty nervous, so I decided to send an email to customer service to see what was up. And let me tell ya, that was a mistake. I didn’t get a response, but instead, I got a text from PayPal saying that I had been refunded the full amount. What? No explanation or anything. I was so confused and frustrated.

And now, it’s too late to get the shoes in time for Christmas. I’m gonna have to explain to my son that his present is gonna be a little late. Ugh.

I’m just really disappointed with WSS. The customer service is a joke. I understand that things can get hectic during the holiday season, but come on! If they had just let me know that the shoes weren’t gonna make it on time, I could have made other arrangements.

Honestly, I don’t think I’ll be ordering from WSS again. The whole experience was just too frustrating. I guess I’ll just stick to my local shoe store from now on.

OMG, let me tell you about my experience with WSS. I was desperate for some new kicks and I stumbled upon their site. They had the perfect shoes I had been searching for, but boy did they mess up my order not once, but twice. Can you believe it? The audacity.

I was waiting for my shoes for what felt like an eternity. They even thought they had shipped them out, but little did they know, the shoes were nowhere to be found. They had to recall my order back twice! Can you imagine how pissed off I was when they told me my shoes were 2 hours away from my house, but they were going to recall them AGAIN?! I practically had steam coming out of my ears.

I was fuming until I found out that I could order my shoes from another company for just a few more greenbacks, and they'd be delivered to my door the very next day. To add insult to injury, WSS tried to say they refunded me, but I haven't seen the cash back in my wallet yet. Talk about a hot mess express.

I wouldn't wish my experience with WSS on my worst enemy. Don't waste your time with them, because clearly they don't know how to handle their business. Steer clear and find a better shoe provider, unless you want to deal with the hassle and headache of WSS. They don't call them WSS for nothing! #WasteShopScrewedMe #NeverAgainWSS

So my wife and I wanted to try out WSS website, shopwss.com, as we were looking for some new kicks to rock around town. We came upon a great deal where if we spent $80, we would receive a $25 gift card to use towards our next purchase. Score! It was perfect timing since my wife wanted to buy a pair of her favorite sneakers that were on sale.

We decided to go to the WSS store located in Zaragoza to take advantage of the offer. The staff there were kind and helpful, informing us that we would receive the gift card when purchasing the $80 worth of shoes. We were thrilled to know that we could save more on future purchases. The shoe selection at the store was great and we had an easy time finding shoes that suited our taste.

However, the story takes a bit of a turn from there. A few days before the gift card was set to expire, we decided to go to the WSS store on Alameda in El Paso to use the gift card. To our surprise, we were informed that we had to spend $65 more dollars to be able to use the $25 gift card. What in the world?! This was never mentioned to us before. It made us feel embarrassed and frustrated. We wouldn't have even come if we knew about this condition beforehand.

It's just disappointing that they couldn't explain this to us properly before and we ended up feeling cheated of the offer. We thought that WSS was doing a great job in giving back to its customers, but it seems that they are just asking for more money from us. The shoes are great and the service from the staff was good, but we wish they would be more upfront about the conditions of their offers and gift cards.

Overall, we still appreciate the efforts of WSS in providing quality sneakers and sales, but we hope that they improve their communication with customers regarding their promotions and deals.

So, I have to share with you guys about my experience with WSS. I was so hyped to finally order myself a pair of Retro Jordans 12 rising sun sneakers from them. You know the all white with red and black decals, they look fire on my feet every time I see someone rockin' them. However, this was a total nightmare.

I had to wait for over two months to receive my sneakers, it was like the longest time of my life. I have to admit, I was impatient, but I never expected to receive replica garbage with not even a tag on the tongue or anywhere on the shoes! The worst part is they were not the color I have chosen, they were white and gold, and totally not my style.

After filing a dispute with PayPal, let me tell you they were not helpful at all. I honestly felt ripped off and disappointed that I wasted money on bogus shoes. Needless to say, I am beyond frustrated that the option to return the shoes for a refund is not happening. The customer service offered me a discount on another pair of their fake garbage Jordans- what a joke! No thank you, I will never order from WSS ever again.

Bottom line, stay away from this seller. You may risk ending up with fake garbage shoes like I did.

Okay, so let me tell you about my experience with WSS. First of all, they sent me the wrong size shoe! Can you believe that? And not just any wrong size, but a men's 7.5 instead of a women's. Like, what were they even thinking? And when I contacted them about it, they didn't even take responsibility for their mistake. Instead, they wanted me to send the wrong shoes back before they would even consider sending me the correct ones. Not cool, WSS, not cool.

To make matters worse, the guy I talked to on the phone promised me that he would ship the correct shoes as soon as I verified that I had sent the wrong ones back. But guess what? He lied. I had to wait a whole other week before my shoes even shipped! And now, three weeks later, I still don't have the right size. I'm starting to doubt if they even have the right size in stock, to be honest. And to top it all off, I'm worried that they might try to charge me extra for their mistake. Ugh.

Honestly, I wouldn't recommend shopping at WSS to anyone. It's been a total waste of my time and energy, not to mention frustrating as heck. If you're looking for shoes, do yourself a favor and shop elsewhere. And don't even get me started on UPS. Their customer service is nonexistent. My packages are delayed and there's no way to even contact them about it. Boycott UPS, seriously.