Verizon review: Round and Round we go...

I'm a former Wireless customer and trying to get the company I work for to make the upgrade to ANY other company.

Calling to talk to someone is an all day event, filled with oopsies, redirection (you're in the wrong department) then after an hour or so of holding you get a recording saying We cannot route you ... Thank you Good bye...

And get me started on the automated system you have trick into getting you to "live person" which mean HOLDING and repeating the process multiple times.

For a communications giant their communications are the absolute WORST.

You can literally spend HOURS on the phone with their music and NEVER speak to a rep who doesn't immediately "transfer" you elsewhere

Current hold time is 1: 48... to pass the time I am leaving reviews on every board I can the entire time for fun