Valerorude service.. every time

I always go to the valero on Hammerly and Gessner in Houston Texas.. only after hours because it's the only store open in my area. The cashier "Herb" is so rude he ID's me for my cigarettes every time, which I have no problem with at all but he always yells at me telling me he doesn't have them when I'm looking right at them then he throws them at me.. I've even seen him smash a guys hand in the window drawer, then call the cops on him... it's not only me, really why does he work there if he is so angry with his job and doesn't want to give the people what they have come to buy? I have complained in the store during the day, they just say he has alot allot of complaints but for some reason they will not fire him... why? Or why not move him to a different location.. he acts like my money is not good or I'm bothering him by coming there to buy what I need... who's going to do something about this guy by the name of "Herb "? I'm not the type to waste my time complaining about people.. but it's been over 6 months at least..

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.