Vacation Reservation CenterNot able to get reservations to the places that were offered to us

J
This review was posted by
a verified customer
Verified customer

I purchased a vacation package for 198.00 on August 14, 2006 to be used on a total of 9 nights within the coming year or by Aug 2007 or extended, when I found we weren't going to make in in 2007 I called and was given an extension to Aug. 2008, now I called a couple of weeks ago and planned to reserve our vacation for July of this year. I was told we could not go to Myrtle Beach as my husband is too old. You have to be younger than 68, My husband is 74. No where on the information I got does it say this, it says you need to be over 21. I was then told to check the website and pick something else. I calledabout a week and a half ago and asked about Branson, Mo. I was told someone would call me last week Mon.however no one did. I had talked to Desiriee, I then called again today and was told none of the places I was interested in were available and that I could only go to Orlando, Las Vegas, Daytona Beach, or Williamsberg. As I do not want any of those places I asked for my money back and was told to contact Compliande and Resolutions at 813, Diligence Dr. Suite 125, Newport News, Virginia. I will copy this and send them a copy. I would like my money back and was told they have 10 days to respond. thank you. Judy Megard

Responses

  • Gi
    gini Oct 29, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I have beent rying to cancel a reserveation with TNT vacations or the vacation reservations centre for the last 43 days. Have spoken to several people there and they all tell me that yes...they will cancel the vacation. Still it has not been done. I have contacted the BBB in Virginia, and have notifed my c.c. company that I believe this company is committing some sort of fraud.

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