eDreams review: 🚫 worst travel booking experience – avoid at all costs edreams

This was an absolute nightmare from start to finish.

Everything about eDreams is bad:

❌ Call center: useless, unreachable, or agents give wrong information

❌ Chat service: slow, automated replies, no real help

❌ Refund process: terrible, confusing, and feels intentionally delayed

❌ Transparency: hidden charges and misleading “Prime” subscription

❌ Customer care: no responsibility, no solution, no follow-up

I spent hours trying to contact eDreams, eDreams support, eDreams customer service, and every time it was the same story: excuses, delays, and no refund.

This company wastes your time, your money, and your energy.
The booking experience is misleading, and once they have your money, eDreams does not care anymore.

I strongly warn everyone:
DO NOT BOOK with eDreams. Avoid eDreams. Stay away from eDreams Prime.
Book directly with airlines instead of trusting eDreams.

One of the worst online services I have ever used.

⭐ 1 star is still too much.