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Axis Bank review: Extremely unprofessional service & staff misconduct

Scientifix Biolabs of Lucknow, IN

Sep 17, 2025 3:56 pm EDT

Verified customer

Featured review

I am extremely disappointed with the way Axis Bank (Aashiana branch) has handled my partnership current account. Despite the account being opened months ago, I have still not been provided internet/mobile banking access.

The process has been full of negligence and repeated harassment:

Staff keep passing me from one employee to another without resolution.

Wrong documents were provided, wasting valuable time.

No clear instructions were ever given for signatures or paperwork.

One employee (Mr. Gulab Singh, presented as Branch Manager) even used abusive and threatening language (“DANDA NA KARO”) when I simply followed up about my account status.

This is unacceptable behavior from a reputed bank. At account opening, multiple staff came to my home, but after that, all support vanished. Customers should not have to chase bank staff repeatedly for basic services like internet/mobile banking.

Recommendation: Axis Bank needs to take strict action against negligent and abusive employees and overhaul its customer service. Until then, I strongly advise others to avoid this branch and think twice before trusting Axis Bank with their money.

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Axis Bank Contacts

Axis Bank phone numbers

+1 (800) 419-5959

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Account Balance

+1 (860) 419-5555

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Customer Service

+1 (855) 205-5577

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United States

+1 (855) 436-0726

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Canada

1800 153 861

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Australia

+91 222 425 2525

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100%
Confidence score

Head Office

+91 224 325 2525

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Head Office

+44 808 178 5040

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United Kingdom

+973 80 011 300

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Bahrain

+974 800 100 348

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Qatar

+65 800 120 6355

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Singapore

+966 800 120 6355

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Saudi Arabia

+971 8000 3570 3218

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UAE

+91 1860 419 5555

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Axis Bank Customer Care

+91 1860 500 5555

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Axis Bank Customer Care

+91 1800 103 5577

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Toll free line

More phone numbers

Axis Bank emails

nodal.officer@axisbank.com

100%
Confidence score: 100%

Support

Axis Bank address

Bombay Dyeing Mills Compound, Pandurang Budhkar Marg, Worli, Mumbai, Maharashtra, 400025, India

Axis Bank social media
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