UPS review: NO. Just No. :-/

I'm not the first to complain. I'm not the first to notice their service has gone to absolute garbage in the last year. Maybe it's a new CEO, maybe they are just getting cheap. Our local FedEx had taken over a large amount of of UPS deliveries. Trying to send out returns is beyond a headache, since they don't make regular trips to my area anymore. Let's not even talk about how badly they abuse packages they are supposed to to care for. FRAGILE means nothing. I actually think the purposely abuse all packages. Most of the drivers don't do their jobs, don't scan pickups or leave receipts even when requested. If there WAS another service out here...say DHL, I would be dumping this irresponsible and disrespectful company in a heartbeat. Since AMAZON still chooses them, I guess that's all we need to know. LOW QUALITY and customer service is non-existent. AI is their new best friend, and frankly, their AI is an idiot, not helpful in the least, and forces you to waste a large amount of time before allowing you to speak to a non-native rep. All in All, they deserve 1 star, but if you give 1 star, it says never using again. I have little choice. So, I'd leave ZERO, just to indicate how bad they are now. Brown really needs to leave town and make room for someone better. Who needs photos? We all know what they do. It isn't nice, it isn't professional, it isn't trustworthy, it isn't quality.