The complaint has been investigated and
resolved to the customer's satisfactionResolved UPS — nasty driver
resolved to the customer's satisfaction
Our driver has become a nightmare after we filed a complaint with ups about our driver having a fit and talking # about my wife because she was not able to open a gate fast enough for him. He told our neighbor she was #ing crazy because she wanted him to come later to drop off the boxes. We reported him to the customer service department and the area manager did everything to excuse what he did. She told us we had to just understand he was from hawaii and that is how he is and to make sure the gate will be open for him when he arrives. After all that b. S. He now has become a nightmare to our business, refusing to deliver our shipments where we need them to be droped off and he even told us that there is nothing ups will do to him because he is the only driver for our route. One day my wife was alone and the gate was open but he refused to go to the back to deliver over 6 large boxes. He flat out said I am not going to do that and dropped the boxes in our front office blocking the pathway to our front door. My wife reported him again and then later in the day, he stoped by asking who reported him. I was shocked. Again that the palm springs area manager did nothing. We asked the manager to stop by our shop but she has refused to come by. We cut off ups from our shipping acccounts but other vendors still have to ship through ups to us meaning we still have to deal with this jerk. I asked the manager to give us a contact number for her supervisor, but she has refused to give us that information. Dealing with this driver is a living hell.
I need a direct california area manager contact.
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