Parcel Direct’s earns a 1.0-star rating from 1 reviews and 3 complaints, showing that the majority of customers are dissatisfied with shipping services.
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Scammers - avoid at all costs
I booked a collection and delivery through this company at the start of November. I subsequently had to cancel for legitimate reasons and this was done less than 15 minutes after the booking went through.
I was assured by a Michael from Customer support that I would receive my refund of €24.43 within 5-10 days.
Multiple ignored emails and 2 months later and still no Refund.
Disgraceful customer service so do yourself a favour and avoid at all costs.
Recommendation: Avoid
Parcel Direct Complaints 3
Parcel Direct: Inconsistent Delivery, Proceed with Caution
PARCEL DIRECT TOO MUCH. WE SENT A BUNCH OF BOXES WITH THEM AND ONLY HALF OF THEM GOT TO WHERE THEY WERE SUPPOSED TO GO. WE'RE STILL WAITING FOR THE OTHER HALF. I DON'T KNOW IF IT WAS THEIR FAULT OR IF SOMETHING HAPPENED DURING TRANSIT, BUT EITHER WAY, IT'S BEEN A BIG HEADACHE. I WOULD SAY IF YOU'RE GOING TO USE PARCEL DIRECT, JUST BE CAREFUL AND MAKE SURE YOU KEEP TRACK OF EVERYTHING. DON'T TRUST THEM TOO MUCH.
Parcel Direct Review: Total Scam, Do Not Trust Them with Your Money!
This company Parcel Direct is not to be trusted, they are a total scam! I had a really bad experience with them when I was trying to buy some SB tickets. They were supposed to act as a third party and broker the transaction for me, but instead they took over $1600 of my hard-earned money and then disappeared into thin air. I have been trying to contact them via email, but they are not responding at all. It's really frustrating and I feel like I have been totally ripped off. I would definitely not recommend Parcel Direct to anyone, they are a complete and utter scam.
Unresponsive Support: My Disappointing Experience with Parcel Direct Delivery Service
Parcel Direct is a delivery service that I recently used to send a package to my friend. I have to say, if everything goes smoothly, it's probably because the couriers are doing their job right. However, if there's an issue with the delivery, don't expect any help from Parceldirect support. In my experience, they were completely unresponsive and unhelpful.
I had an issue with my delivery and tried to contact their support team multiple times, but they seemed to have vanished into thin air. It was an awful experience, and I wouldn't recommend using Parcel Direct to anyone. I definitely won't be using their service again.
It's frustrating when you're relying on a delivery service to get your package to its destination, and they don't provide any support when things go wrong. I was left feeling completely helpless and frustrated. I hope that Parcel Direct can improve their support in the future, but until then, I'll be looking for a different delivery service to use.
Is Parcel Direct Legit?
Parcel Direct earns a trustworthiness rating of 67%
Generally safe, but check closely before sharing details.
The age of Parcel Direct's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Parceldirect.ie has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Parceldirect.ie has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- Parceldirect.ie has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The parceldirect.ie may offer a niche product or service that is only of interest to a smaller audience.
- Parcel Direct protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to Parcel Direct. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Overview of Parcel Direct complaint handling
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Parcel Direct Contacts
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Parcel Direct phone numbers+353 21 239 9548+353 21 239 9548Click up if you have successfully reached Parcel Direct by calling +353 21 239 9548 phone number 0 0 users reported that they have successfully reached Parcel Direct by calling +353 21 239 9548 phone number Click down if you have unsuccessfully reached Parcel Direct by calling +353 21 239 9548 phone number 0 0 users reported that they have UNsuccessfully reached Parcel Direct by calling +353 21 239 9548 phone number
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Parcel Direct emailssupport@parceldirect.ie84%Confidence score: 84%Support
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Parcel Direct social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 16, 2025 - View all Parcel Direct contacts
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