Unlimited Vacation Club released our personal information and we have contacted them regarding this and we are still receiving calls from companies that want to purchase our membership, these are scams they tell us that we need to pay the Mexican taxes in order to proceed with the sale. they Send a contract and it all looks very real. We are contacting a lawyer as we want a refund for our membership from UVC. They do not protect their customers from this type of fraud, The companies that get our names know how many days we have how many free weeks and that we are Silver Members.
plus they have our contact information, we have contacted UVC and nothing is being done. We paid good money and yes we have gone to the Dreams chain but it is disappointing and on top of that even if you are already a member they are still trying to up sell you and get your to make further purchases. We are done with visiting the Dreams, Secrets, Zoetry, chains due to this. They do not look after their members. We lodged a complaint though them regarding an outfit called Hollywood Management that solicited us and nothing has been done, now we have Magnificent Realty calling to make the purchases. We are able to supply emails and supporting documents from these fraudulent companies by email only we will not enter on this site. We are not paying any membership fees until this is dealt with.
Desired outcome: refund from VUC for total Membership 20K plus legal costs
This complaint has been resolved automatically due to user's inactivity.