I would like to make a complaint about this but don't know how. I live in a shared apartment with many people. Only one of our names is on the mailbox. The mailman only delivers to the person whos name is on the box. I find this to be really annoying. Is it that big of a deal to deliver to the others? Is the mailman just lazy, stupid, or both? Is the mailman allowed to do this under the guidelines of his job?
I set mail in my outgoing mail box on Sat 2/21 then went out of town until today friday 2/26. I found that my gas and water has been shut off due to non paymant. I called them gas and water company and told them i mailed my payments last week and they basicly caled me a liar. I have to pay late fee and a $75 reconnect fee for gas and a $150 deposit, late fee and reconnect fee for my water. Im pissed. I eventually went out to my mail box and guess what i found. My bills were never picked up. that means no mail people came by for a whole week!! This is costing me a bunch of money that i dont have. my kids and i are sitting in a cold house with no water until monday when i can pawn something. WT[censored]
I would direct this straight to the USPS.com site if I could, but they have no mechanism for doing so. Idiots. The post office here in Margate, FL has slots for 5 people to assist with mailing, stamps, retrieving packages, et. al. On Saturday, February 21, they had 2 people working and 30 people in line. Today they have 20 people in line and ONE person working! WTF? I waited for 30 minutes and moved 2 steps up on Saturday before leaving to go live my life. Today I waited an hour. Does the Post Office make their customer service extra crappy in advance of postal rate increases? Is that their plan?
I moved from Gray La to Houma La January 9th 2009. I put in a change of address on the 9th.I called the post...
SEVERAL YEARS AGO THE US POST OFFICE DECIDED TO INSTALL CLUSTER BOXES BECAUSE OF THE VANDELISM AND THEFT OF MAIL FROM INDIVIDUAL MAIL BOXES.
LAST YEAR THE LOCAL POSTMASTER DECIDED TO START CURB SIDE SERVICE AGAIN BECAUSE IN HER WORDS 'IT IS COST EFFECTIVE INSTEAD OF DELIVERINEG MAIL AT A CLUSTER BOX NO WONDER THE POSTOFFICE DOESNT HAVE THE MONEY FOR SIX DAY DELIVERY WITH THAT KIND OF THINKING!
Please note we are having major issues with our USPS packages not being delivered in small towns such as the Town of Bingham since the new automated system went in effect. We do not have a mail career in town therefore packages are not being delivered to the street address, only to P.O. Box number. This is a major issue, because most companies, vendors, clients etc are not aware of this. They believe packages should only be sent to a street address, therefore they omit putting PO Box on the label and packages are being returned. This is HUGE problem for us and it really needs to be corrected. It would be so much easier for everyone if US POSTAL SERVICE or MAIL EXPRESS would update the database with their corresponding PO Boxes for each street addresses in small towns where there is no direct mail carrier so that to allow deliveries that ONLY show a street address.
Please forward this e-mail to someone hire-up that can make this happen. We really need a change for our services. As it is it is pretty inconvenient to have to go to the post office every day and not have our mailed delivered to our address.
We are looking forward for your response and advice in regards to this matter.
Thank you !
Mail from my Ronkonkoma, NY home is not reaching the person addressed to. In Raleigh, NC sent over a week and...
A package I mailed with usps the previous week was returned by the LA processing center with an ink stamp on it that stated, 'found loose in the mail at los angeles BMC.' It was a 30-pound music center with a wood casing and was packed in the original factory box with sturdy foam packaging inside. It was crushed. Something extremely heavy would have been required to crush this thing. Obvious carelessness and stupidity by usps employees.
But I'm shocked that they simply return it to me in another box (that they found and taped up around the original), dump it on my porch and offer no note of explanation or number to call for regress - nothing. It hadn't even left the city before it was crushed. They clearly don't give a ### what I think about it, either.
I didn't buy insurance because I was told repeatedly that usps rarely honors claims and because the product was packed so well that I didn't think it necessary. I'll no longer be stupid enough to use the usps for any package again. usps is a criminal enterprise that is allowed to destroy the goods they handle, without recompense or liability, and taxpayers pay for it. I'm out $125 and someone isn't getting the Christmas present they wanted.
Recently I experienced many mistakes over my mail. first was the incident when I personally dropped the car...
According to the supervisor at my local post office 2-3 day priority mail does NOT mean 2-3 days and that I...
Our Postal Carrier did NOT deliver our mail today, January 10, 2009. He had come into the area, but did not come down my street. Thus, nobody on my block received any mail today. This means I will have to go to the local Post Office and drop off my mail in person so that I can make sure my mail gets out in time. It does not help at all when the only phone number listed in an 800 number. If I want to call and file a complaint I should be able to call a local post office, not an 800 number that may be answered by someone in an entirely different state.
I will get the phone number I need, I will file a complaint, and I will definitely suggest the Postal Service search my carrier's home to make sure that he is not hording any of our mail.
I have had to call my local post office post master on 3 separate ocassions on misdelivered mail or missing...
Mail carrier put other people's mail in my box and gives others my mail. I have had checks opened by...
I can only assume that the postal carriers think, I stupid or they just don't give a shirt! for the...
Unfortunately, I was a first-time victim of stolen gifts this year. Several boxes I sent to different part...
I would like for file a formal complaint. My family has had poor service the past few YEARS. We have tried to live with it since USPS just doesn't value its customer any longer.
In August, a sympathy card was sent from ELGIN, IL 60123 and delivered to us in SEPTEMBER. This is awful service. We have had payments delivered weeks and up to months after being sent via the postal service. We have reverted to FedEx for this and the much better customer service for our important deliveries.
As for cards and letters we are using email.
Today was the stresser for me. I received and anticipated newsletter that was ripped and shredded. The letter on the Envelope aske ME the RECIPIENT to better package my news letters that I plan on receiving.
This is absurd and ridiculous. The Postal Service has a responsibility to its customers. I will be contacting the Post Master General and the States Attourneys Office if service to and from our address does not get better. Our letter carrier is great but your lines people and employees at the postal offices and on the road need SERIOUS work in dealing with sensitive documents.
This is why I will decline to accept anymore increases in postal fees. I will pay higher rates you your competitor FedEx to ensure my deliveries are treated with a sence of urgency.
P.S. This is posted to several complaint blogs and will find its way to our state and federal government.
I take my post office business (and a lot of it) to the post office in Vernon Hills, Illinois where I have yet to be greeted by a pleasant, helpful, employee. I only use that office because I have a lot of items to ship (I am an ebay trading assistant.) and it is close to my home..
Today, I arrived at the office 15 minutes early and waited at the door for the employee to open it (exactly on time, not a second early even though there were 4 people standing behind me to enter.)
I had an express mail, prepaid envelope going to China, with all of the papers that only needed to be put in the special envelope and entered in the computer.
The employee JOANNE told me that I could go and she would enter it later as she wanted to take care of the people behind me in line. I asked her to please do it while I was standing there as I was worried that if she got busy, my parcel could get separated from its address papers. She insisted that I leave and she would do it later. I asked her again to please do it while I was standing there so I could get the receipt back. She got very annoyed and rude.
Does she work for no pay? I don't understand how a person who gets paid for their job has the nerve to be rude to customers.
I have had other dealings with women at that office who were also very rude. I don't think they should have those jobs whlle so many people are out of work and would love to have a job like that.
These people are lazy and rude and shouldn't have government jobs.
We have been at the same address for over 60 years. I repeat, 60 years. A new Postmaster started recently and...
Yesterday evening I received my mail with my large envelope opened (ripped) open. Also, some catalogs I was waiting for was ripped and is missing. To continue, when I go to the Broadway Ave. Post office The people working there are very rude and you are kept waiting for long periods of time to receive the mail . I am extremly angry and fed up with the lousy service this post office does. Something needs to be done.
I requested my mail to be Held and delivered on Sat, November 15 but only a few letters were left. Thi...