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United Parcel Service [UPS] Customer Care Service

United Parcel Service of America, Inc.

55 Glenlake Pkwy NE
United States - GA30328-3474

Customer Support Phone Numbers


United Parcel Service [UPS] Complaints & Reviews

United Parcel Service [UPS] / everything they do, they do badly!

Bob Long on May 16, 2017
I have a 35-year long history of complaints about UPS. I dare you to try and call the local UPS terminal. If you were sneaky enough to get the number it won't be good long because they change their number frequently. When UPS realized I had relatives with a business in town, they tried...

United Parcel Service [UPS] / Driver refusing to deliver directly to my house

TNMermaid on May 11, 2017
I order many items on-line and once in awhile have a larger package delivered. I live in an RV/Campground/Mobile Home Park. The driver just dumps all the packages for the mobile home park at the campground office instead of delivering items to the home address that is on the label. Most of...

United Parcel Service [UPS] / Claims not honored. What they call insurance they claim is not insurance.

Ryoshan on Apr 29, 2017
I could have sworn I had put this up the other day but it's not showing so here it is again. This is a copy of the complaint I have on Peopleclaim as well as many other locations. 04/24/17 Just an update. In response to the advice given on my claim located at Peopleclaim.com, I have filed...

UPS / delivery of product

Denis Korabelnikov on Apr 29, 2017
I ordered package on the April 19, 2017. The original delivery day was April 27, 2017. It is very important package for me and I made my plans around the date of arrival. During the process of the shipment from US to Canada, the delivery date was changed to April 28, 2017. It wa...

United Parcel Service [UPS] / Dressage leather gloves for english riding

Cienoles on Apr 27, 2017
After waiting for these gloves for a while, since they were coming from Ireland, I communicated with the shipper to find out about the delay. Surprisingly they told me they had been delivered at the front porch of my house last Monday, April 17th, and sent me the delivery confirmation...

United Parcel Service [UPS] / unethical behaviour

Gift Israel on Apr 18, 2017
Shame on UPS After giving me the run around and around for almost a month, they still do not comply with the fact that they have caused damage and refuse to refund the expenses they created. Once more I explained that my grievances come from the fact that I was not told that any invoice or...

United Parcel Service [UPS] / Package delivery

Judy Morrison on Apr 14, 2017
UPS made no attempt to contact us. We waited in all day for our package. They say someone with a name we've never heard of took delivery. In other words, UPS stole an expensive item from us. They left no notice, made no call, did not knock at our door or even send an email. To top it all...

United Parcel Service [UPS] / Delivery of package

ralph barnett on Apr 7, 2017
I called the ups terminal in colville Washington and complained about my package to wrong person. i told them I wanted it today as it contained food. the person said that they would deliver it today within 1 to 1 and a half hours. about 6 pm I received a call from the terminal from another...

United Parcel Service [UPS] / Package delivered to wrong person.

Kofi Annan on Mar 26, 2017
I odered samsung phone from amazon and your delivery guy wrongly delivered it to one b.Hill.My name is kofi annan living 26 w.Kinney st.4a newark nj 07102.The tracking number of the package is ;9302120111401507431416.Pls let your delivery guy come to the building to retrieve the package...

United Parcel Service [UPS] / Poor customer service!

Jimmie Perivolaris on Mar 22, 2017
I live in an apartment complex in Ocala florida down the street from a UPS facility that had my package with the conformation/tracking number 1Z89YE730300004610.. ITS A SHIRT! The driver arrived at around 1:45pm on the expected delivery date during the weekday "normal business hours" and...

United Parcel Service [UPS] / access point deliveries

cranky12345 on Mar 17, 2017
I would like to know where I can file a formal complaint about UPS and their access point delivery. I am a shipper-I have shipped with UPS for over 25 years and now they have the option to decide who does and who does not get their packages delivered to them at the address that is on the...

United Parcel Service [UPS] / Nespresso delivery

Maria on Mar 15, 2017
3/15/2017 the driver threw the box of coffee over the fence again!!! It is printed in BIG letters FRAGILE!!! I am home, he does not even ring the door bell. I use to get Hello Fresh food, I had to cancel, because your driver ether brought the food late and I had to throw it out or threw it...

United Parcel Service [UPS] / Schedule pick up from andriana furs

Willie macon on Mar 9, 2017
The Ups person rung the bell on 3-8-17, I responded by buzzin the bell, The person never open the door . So i went downstairs, i am on the 3rd floor and a senior citizen, when i arrived downstairs he was two doors down at another house and it was another person waiting on him trying to get hi...

United Parcel Service [UPS] / Package Left Out in Rain

TinaP. on Mar 8, 2017
I've never had this problem before, but yesterday both of my UPS packages were left out by my front gate instead of my front porch. They got rained on and if it wasn't for my dog needing to go out, I would have never known the packages were out in the weather. The boxes were very wet. I...

United Parcel Service [UPS] / Package being delivered

Hairston sherri on Mar 4, 2017
On March 4th a package was delivered not to my door but on the sidewalk outside of my gate. If much daughter had not come home it would have still been there. Driver did not knock on door. This is unsatisfactory I have never experienced this with a delivery of a package from UPS. Thi...

United Parcel Service [UPS] / Delivering personnel/truck driver

Kenneth Lake on Feb 24, 2017
Delivery personnel/Delivery van driver has told me and our other staff that he does not have enough time for us to check visibly damaged boxes to see if the freight inside box has been damaged or not. He said his boss told him that he did not have to give us enough time to open box to look...

United Parcel Service [UPS] / Driver backing into and damaging my for iron settee

I had a package delivered to my house yesterday Feb.21, 2017. Kimberly Rademacher-Heuer 24229 Marge Court Hermosa South Dakota. Tracking number. 1Z 306 AY1 02 1158 6318. The problem I have is she the driver for what ever reason backed into my rot iron settee damaging it when I approached...

United Parcel Service [UPS] / Misrepresentation and then telling me "get lost"

Bob Harry on Feb 10, 2017
Tracking Number: 1zAW69314206735094 I shipped a keyboard through UPS, so bought a packaging box from UPS store, packed it in bubble wrap and packed it securely for delivery to my grand daughter.The store charged me for special handling(put "Fragile" sticker on it) because of the size and...

UPS / Very bad service!!

Nick Grimm on Feb 10, 2017
I sent a package via UPS service and paid all the necessary fees, but later I received a notification stating that my package will be returned to me. I contacted UPS and asked what was going and they said something about overweight, I didn't understand a lot. Their representative spoke very...

United Parcel Service [UPS] / Failed delivery of medication

Ron396 on Feb 4, 2017
On 2/2/17 Pharmacy advised overnight delivery of medication. I waited ALL day 2/3/17 for UPS. At aprox 1PM I found "Sorry we missed you" infonotice #940960583612 on front door. While I WAS at home sitting 15ft from said door (new house; bell works); driver FAILED to knock and or ring bell...

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