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United Parcel Service [UPS] Customer Care Service

United Parcel Service of America, Inc.

55 Glenlake Pkwy NE
United States - GA30328-3474

Customer Support Phone Numbers

+1 404 828 6777 1 4

United Parcel Service [UPS] Complaints & Reviews

United Parcel Service [UPS] / parcel delivery disaster!!!

davidcktong on Oct 19, 2017
I am just disappointed with the service provided by UPS. I requested my personal items left behind in Barcelona hotel to be sent to Australia. The items were collected and returned to hotel after 2 weeks. I had no communication from your counterpart in Barcelona regarding the progress of...

United Parcel Service [UPS] / parcel never received

Alisa I on Oct 19, 2017
I just want to warn all customers who actually care about packages they send or receive (which is basically everyone): AVOID UPS by all means! I was expecting a large parcel from my parents whom I have not seen for 2 years. I HAVE NEVER RECEIVED IT! As per tracking information package wa...

United Parcel Service [UPS] / driver habits

Jjanusziewicz on Oct 19, 2017
While leaving Ocean Beach in San Diego @1710 on 10/19/17 we witnessed an aggressive UPS driver littering, changing lanes without signaling, following too closely and not allowing people to merge safely. I have his photo, license number and truck number upon request since I was the passenger. The...

United Parcel Service [UPS] / non receipt of delivered parcel

Wa Lala on Oct 19, 2017
Two packages were said to be delivered and left in front of doors but nothing was there. I have a security camera, it did not capture any shipping guys came closed. Filed complaints and they said the parcel were delivered correctly. I will only purchase from Amazon from now on, even though...

United Parcel Service [UPS] / ups driver

Rachel Martinez on Oct 19, 2017
Yesterday afternoon your driver that has been delivering here at Salon Lofts in Clearwater for a long time was either having a bad day or decided that he didn’t care that there is a clear sign on my door stating DO NOT DISTURB! I am a massage therapist at salon Lofts in Clearwater. I’ve...

United Parcel Service [UPS] / delivery

Susan O Connor on Oct 16, 2017
On Saturday 10/14/17 UPS delivered from Amazon Kleenex Hand Towels, 60 ct, (Pack of 6). I get this every month. Instead of putting it on my covered front porch, the driver ALWAYS leaves it in my driveway by the garage door. It was raining very hard ALL DAY and most of evening Sat. So you...

United Parcel Service [UPS] / delivery

Matthew Bradley on Oct 14, 2017
1Z9918AW1261164266 UPS moved my package (and many others) into an area behind the fire lines AFTER the fire lines were established. Now they can't get it out. They will not explain to me WHY they did this, instead threatening to ban me from their Facebook page because I keep asking the same...

United Parcel Service [UPS] / delivery driver, delivering my packages

Faces1967 on Oct 13, 2017
Your hired ups driver that is supposed to be delivering to my home says “If I’m not home and he has to come back he says he’s gonna throw my packages in the street.” My packages are paid for to be delivered safely to me at my home. Paid! He gets paid very well at his job to do this. I...

United Parcel Service [UPS] / package pickup

Rebecca Park on Oct 9, 2017
PICKUP Was scheduled before E 8 pm oct 9th. Didnt happen. No phone call. I called spoke to three people in another country who all told me a different story. Lies. Was put on hold over 2 hrs. Personnel refused to give names . Asked for manager. Was told too bad. Told to schedule for next...

United Parcel Service [UPS] / I had changed a package address and it's been over a week!

Freddie Hisbrook on Oct 9, 2017
I had a package that was originally going to Austin Texas . I called next day to speak with someone to have my package delivered to this address. 4250 E Busby Dr, Sierra Vista, AZ 85635. The package Tracking number is listed below. 1ZX8W9201324380330, I called 3 times and each time they said...

United Parcel Service [UPS] / terrible service, processes are failing

Dwee on Oct 9, 2017
Your driver left a tag on 10/6 stating he will return the next weekday. Your driver returned saturday! Not only did he return Saturday, he returned when we were pulling into our driveway. He was leaving the house, he saw us for sure, and he drove past us and didn't even stop! Your...

United Parcel Service [UPS] / delivery

Annie Bison on Oct 7, 2017
Tracking No. 1Z7962X00399081957. I was home all day when I got an email that the package was delivered. No one had rung my bell so I went downstairs to retrieve the package and didn't see it. I went outside and there it is, sitting outside on a busy street in a bad neighborhood where...

United Parcel Service [UPS] / driver nancy klein who drives for ups in westminster, co's unprofessional, harassing, and unethical behavior

Lisa Dines on Oct 7, 2017
Nancy Klein works M-F in Westminster, CO predominately along Sheridan Blvd. In July 2017 when I was living at her home, she asked me for my office complex's door security code so she could use the bathroom after hours. I don't think that is ethical or professional. After Sept. 25 when she...

United Parcel Service [UPS] / shipping to puerto rico - lying to your customers

Lourdesma on Oct 7, 2017
Good afternoon, I just got off the phone with a customer service representative who informed me that a package I sent on October 2nd to San Juan, PR is just sitting in a warehouse in San Juan because you are still stuck delivering packages from before the storm. The Tracking Number i...

United Parcel Service [UPS] / no delivery

Joyce Fowler Buchanan on Oct 6, 2017
1ZW5W0990239364789 So much for 2nd Day Air ship UPS, ordered on 10/3/17, not out for delivery until 10/6/17. After 2 phone calls to 1 (800) 742-5877, first speaking with MJ, who SHOULD NOT be in telephonic customer service, she told me back, "the package was out for delivery up until...

United Parcel Service [UPS] / ups lost my package.

Lola Khabibullaeva on Oct 6, 2017
I wanted to study at a Beauty school. The Beauty School asks education level and i should provide my High school Diploma. My high school diploma was in foreign language and I had to translate and evaluate. I translated my High school Diploma by office with notary and I filled application...

United Parcel Service [UPS] / delivery

La la johnson on Oct 6, 2017
Hello, The ups delivery driver left a very expensive large package out by the road at the end of my driveway. I live in the country where anyone could drive by and take it. I am very dissatisfied in the delivery drivers as of recently. They seem to be too lazy to do their job. My name i...

United Parcel Service [UPS] / careless employees breaking things

Doug Mauro on Oct 5, 2017
I purchased a pair of 125 year old priceless rare church altar angels from Canada on September 15th through ebay . The antique dealer took 5 hours building crates for each angel which were 38" tall and were well packed, packed so well that they weighed 70 lbs each. They arrivied in Natchez...

United Parcel Service [UPS] / service at a ups store

SPROUTS Theatre on Oct 5, 2017
I ordered some curtain track for my childrens' theatre. It was extremely important that I get it by Thursday evening. On Wednesday the eight foot tube was brought by my home while we were all at work, so it was delivered on Thursday morning to the 1000 Johnny Dodds Blvd UPS Store. The...

United Parcel Service [UPS] / ups tractor trailer driver reckless

dec1tlg on Oct 4, 2017
Leaving St. Louis last night ( oct 4, 2017) — on 72 east - came across a UPS tractor trailer driver driving reckless! I was shocked - it was at 9:31 pm mile marker 45. We watched him for 5 mikes — passed another semi — we thought he was getting off the exit - swerved back on the road ... we...

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