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United Parcel Service [UPS] Customer Care Service

United Parcel Service of America, Inc.

55 Glenlake Pkwy NE
United States - GA30328-3474

Customer Support Phone Numbers

+1 877 234 1111 169 106
+1 800 742 5877 70 32
+1 404 828 6000 17 24
+1 404 828 6777 5 13

United Parcel Service [UPS] Complaints & Reviews

United Parcel Service [UPS] / Bad driving

PCaron on Dec 17, 2017
I'm not the type of person to file a complaint about bad driving behaviour since I'm not all the time an example but this one really worth to be notified. I leave in Ivory Coast in Abidjan for now 4 months and driving around here is really something. Nevertheless, the UPS truck that pa...

United Parcel Service [UPS] / UPS Ground

Rose Bud on Dec 16, 2017
UPS is, by far, the worst shipping company available. This is a long story, but let me begin by saying that of the all of my UPS deliveries in the past month have been late. Keep in mind that Amazon is the shipping company for these packages, which means everything is supposed to be getting...

United Parcel Service [UPS] / Package delivery

CMajor on Dec 16, 2017
I received notification that my package had been delivered per tracking number 1Z89F5650357925857 at 11:13 am on Thursday 14 Dec 2017 but the package never arrived nor did the driver ever arrive in the neighborhood. The package was shipped from the UPS terminal located at 8330 Sweetwater...

United Parcel Service [UPS] / NOT receiving payroll on time.

Richard Bauer on Dec 16, 2017
My wife works in Jefferson Maine at Damariscotta Lake Farm Restaurant . She gets paid on Friday when UPS delivers the payroll .LAST week, she had to wait all the way until Monday eve to get it . A week later it's happened again, witch was yesterday .Our bank is open on Sat. We usually...

United Parcel Service [UPS] / Pizza from taste of Chicago

Grumpy Buffalo on Dec 16, 2017
Ordered 2 day delivery on Tuesday, Dec 12 evening, package was picked up by UPS on Wednesday, Dec 13 morning and was in Roswell Ga on Friday morning Dec 15, but UPS will not delivery it until Monday morning, meaning the food will be spoiled, and they will not let me come and pick it up on Saturday Dec 16 when there is a good chance the food is still good

United Parcel Service [UPS] / damaged boxes

Dr. johnnie Mae Johnson on Dec 15, 2017
I ordered a 4-piece wicker set from Apontus, a Walmart affiliate company., On 11/25/17. I placed the order online through Wall-Marts. I received the order on 11/30/17. When the 3 boxes arrived all were damaged. I refused to open them and called Apontus to make them aware of the situation...

United Parcel Service [UPS] / Ups delivery service

Shakera Bowman on Dec 15, 2017
On 12/15 at 7 30 pm the driver came to my apartments Park at Portfino. My address is 1809 Princeton Lakes Drive Apt 410 Brandon Fl 33511. I walked outside and saw the ups truck was down the street and because I am tracking my packages I knew it would arrive today. Something told me to open...

United Parcel Service [UPS] / Customer Service Representative Lying about Guarantee

JBnnn on Dec 15, 2017
What is your question or comment? I was supposed to receive a package on 12/12/17. The driver claimed no one was available, however I was home all day and no delivery was attempted. The following day again it stated it would be delivered before 2:3O PM. No delivery was attempted. I called...

United Parcel Service [UPS] / Delivery drivers

Rudy1225 on Dec 15, 2017
I have had a couple orders delivered to the wrong address. Today I waited so the driver would no just leave the package outside even though someone is always home. Driver was not courteous telling my spouse package was not ours then when I went outside package on the ground. I use Amazon...

United Parcel Service [UPS] / temporary drivers for the holidays

netaloid on Dec 15, 2017
Our two regular UPS drivers know this neighborhood like the backs of their hands. But as soon as the Christmas shopping season started, UPS turned everything over to a bunch of kids in unmarked white trucks. And these amateurs are horrible. They lost one of my packages, but on two separate...

United Parcel Service [UPS] / failed delivery of item

Annoyed 315 on Dec 14, 2017
On 12/10 I placed an online order with Kohl's. Com. I was expecting delivery of the package On 12/15. however on 12/12 I received delivery confirmation it was delivered that day. Only problem was I never got the item. The delivery address is my parents house and they were home at the time...

United Parcel Service [UPS] / temporary delivery drivers you are hiring!

willibro on Dec 14, 2017
My name is William Michael Brown. I am an Amazon customer and receive regular deliveries from them (and other companies) via UPS. My address is 2121 Peralta Street, suite 121, Oakland CA 94607 USA. Phone is 510-5930205. At 2:30pm today, 12/14/17, we found a uniformed UPS driver (not our...

United Parcel Service [UPS] / delivery

Hal BikerDoc on Dec 14, 2017
On my last package that required a signature, UPS changed the delivery date three times, and then when it was finally delivered the driver did not bother with a signature for the $1000 item.. Now I have a medication that requires a signature. They have changed the delivery date but not...

United Parcel Service [UPS] / ups delivery

Crystal Ballance on Dec 14, 2017
Yesterday around lunch time the UPS driver brought the company CEO a package ordered from Amazon. Instead of bringing the package to the office, the driver placed the package in the small side office of the plant manager and signed the CEOs name to the delivery. No one knew the package had...

United Parcel Service [UPS] / packages delivered to wrong address. every time.

KailaG on Dec 13, 2017
There are two houses on our 80 acre property, with two separate addresses. 24115 and 24117, every time a package is delivered to me that should be to the 24117 address, it gets left at the 24115 number. It could be that my neighbor is telling them to leave my packages there however...

United Parcel Service [UPS] / shipping charges

Siaki46 on Dec 13, 2017
Sending a small package from Italy to Thailand via ups websites was 39 euros, for the exact dimension of the package (the weight was 300 grams so the dimensions was used for the shipping charges). As I was tricked with the automatic PayPal payment I did not noticed I agreed to, I wa...

United Parcel Service [UPS] / ups delivery-failure to ring bell to notify of package delivery.

GXP on Dec 13, 2017
Thus far for the last 3 deliveries late in the evening (8:00 p.m. +) and sometimes during day hours, UPS Driver have not taken the time to ring our bell to alert occupants (Senior Citizens) of package delivery even though it is holiday time and packages are constantly stolen from front of...

United Parcel Service [UPS] / delivery

Linda c Carpenter on Dec 11, 2017
We have had 2 different delivery delivered to somewhere but our home in the last 3 weeks. 1 Amazon replaced so we didn't have to wait on it to be tracked. The second one when tracked on you site by the tracking number shows it was delivered to a man at our address. There was never a up...

United Parcel Service [UPS] / driver

Josue Siguenza on Dec 11, 2017
I would like to begin by saying I do NOT take pleasure in any complaint and try not to if at all possible. I assume that usually people are just having a bad day. However ; UPS is the delivery service my company has been using for years and this man does not uphold the standard that I...

United Parcel Service [UPS] / delayed package delivery

JoshAkin on Dec 11, 2017
I had a package sent from Nigeria on November 30th 2017 with a scheduled delivery date of 5th December 2017 and to be delivered at a friend's address in North York Toronto, but as i write on 11th December at 9pm, it is yet to be delivered. I called the care line (1 800-782-7892) 3 time...

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