Unbeatable Sale.com
reviews and complaints

I ordered and paid for 3 bags of concrete in November 2022. By Christmas 2022 I realized I was not going to receive my order.After another month I started tracking, after 2 more months I wanted my money back. After countless emails guess they said ahhhh, let's just refund her for 2 bags! From then on they send me some generic email saying we don't have enough info, which is just not true. I have sent them copies of invoices and their own tracking number. As of today...they say it's been to long! They won't be in business long, treating customers like this!

Do not trust this company! Completely false advertising. Does not care about their customers. They don't even reply until you go back to *** (since it was purchased on the *** site for this 3rd party company). They advertised a set of 4 hurdles. It arrived and there was only one in the box even though the photo showed 4 different colors and said nothing about the cost being for only one hurdle, nor did it give an option to order a certain color. They went back and changed the ad after I complained. Luckily I had saved the fraud photo on my laptop so I do have proof. All sets of hurdles are as a group. What good would one hurdle be?! On top of that they charged $9.50 to ship it without mentioning that. Now they want me to ship it back under my cost for more shipping. I have been back and forth a million times and told then if they don't honor my request I was going to take action. So here I am. Safe yourself the grief and order somewhere else!

I purchased an item with an image on the website of a genuine HP 410A toner cartridge with a description indicating the same. The price was ridiculously low so I really figured it was not an original HP cartridge, but given the picture and description I said "why not try it". When the item was received, it was a compatible cartridge not an original HP cartridge as shown and described on the website. I contacted the company indicating I thought an incorrect item was shipped. Within a couple of days I received an email with a return shipping label to return the item with the message that a credit would be issued when the item was received back by them. They made no offer to replace it with the item as shown on the website. I am happy they offered to refund the purchase price as I thought I took a chance on a long shot and lost. I sent the item back and I really expect that a credit will be issued as they said. I would not feel comfortable dealing with this company again

I purchased a projector table from this company for $150. When it came, two of the legs were defective in that they would not screw into (attach to) the table. One of the legs was obviously wrong due to the wrong screw hole size. The other one wouldn't work for unknown reasons. I contacted the company and asked for a return. The gave me a Return Authorization number but wouldn't cover the return shipping. I reached out to them several more times: All the people I talked to on the phone were very helpful but the emails I got from the warehouse were useless. Now, they say they have sent me one replacement leg, not two, and if I want to return the item, they will charge a 25% restocking fee plus the cost of shipment. Interestingly, their own written return policy says there is a 30 day money back guarantee without anything about restocking fees. I have filed a complaint with *** and hope *** refunds my money. Unbeatable sales is a complete joke. DO NOT BUY FROM THERE FOR ANY REASON!

Absolutely awful company, and pitiful "customer service." They are scammers, frauds, liars, and use deceptive business practices. Anyone who has been scammed by them should file a complaint with the ***I bought a clock, they said I could cancel the order, but when I tried, they ignored me and shipped it anyway. They said I could return it, but when I tried, they refused to accept it. They overcharged me by sending the wrong item. Since I ordered through ***, I was guaranteed a refund. *** then lied and said they gave me a refund, which they hadn't. Eventually, they only gave a partial refund, then lied to *** again. *** ended up providing the rest of the refund because Unbearable *** sropped responding to ***.They intentionally lie, misrepresent products, overcharge and scam customers. My account was hacked after doing business with them, and others have had similar experiences; just look at the complaints and bad reviews.Report these criminals to the *** and shut them down.

Ordered outside fireplace through ***. Received confirmation and shipping date estimate of 4/2. Received 2nd email item was shipped and would be delivered by 4/2. Received email from *** today AM saying that I could track item that is in transit and ready to be delivered to my home today. Then get an email from UnbeatableSale.com saying item is out of stock (never shipped) and they have canceled the item "so I can order from another company or re-order at another time." It is a GIFT and the recipient is coming this weekend! A are notifying *** and the customer the item has shipped , is in transit and the item never left their warehouse. UnbeatableSale.com website is a joke "24/7 live chat" is just a form you fill our and "someone will get back to you shortly" Phone number pretends to let you pick options but within a minute you are told " no agents available send up an email and we will get back to you." So far neither has happened. On the phone my reference number comes up as "in process" and on line my reference number "cannot be found". Not sure why *** is dealing with such a poor service company

ZERO STARS - UNBEATABLE SALES AND WALMART.COM THINK BEFORE YOU BUY! Don't buy from this company! I bought a kitchen cart through WALMART.COM not knowing I was buying the cart from UNBEATABLE SALES, 3rd party. I got a kitchen cart several days ago and it is impossible to put together because of FAULTY CONSTRUCTION. I am having a VERY difficult time just getting a return label. You cannot reach a human at any time of day, so I have been going from emailing a robot to talking to Walmart.com customer service. *** emailed that I pay for return shipping and insure the 300lb box. I called WALMART.COM and they just said they will put pressure on them. DO NOT BUY FROM EITHER OF THESE PLACES! BEWARE NOT WORTH IT. I paid $330 for JUNK. I just want a return slip so I can have *** pick it up. I want my money back, please.You have to fight to get your money back even if the product is faulty. BAD QUALITY - Item is cracked and directions do not match the product (parts glued in wrong places rendering it unusable) I should have just gone to IKEA! BEWARE DO NOT BUY FROM UNBEATABLE SALES/WALMART.COM People should not have to beg for a RETURN LABEL! HUGE RED *** Y'ALL!

I ordered a kids theater sofa through *** from them fulfilled (or not fulfilled I should say) from Unbeatablesale. The shipping stated it would arrive about 13 days later, on that day it didn't arrive and the tracking number was false. An email I received from the company stated it was shipping *** but the link which went to the *** website said no record found. On the *** website it showed a link for the tracking which sent to some anonymous website that tracks overtime for companies.The states changed to delayed, check back later for status. I complained to *** and they contacted company on our behalf (or they tried I should say), they and we received nothing confirming that the company was acknowledging the request. Then waited another 4 days and called *** again. They called the company and were unable to get ahold of anyone, twice. From one of their vendors, which is very surprising to me. I really don't understand how they are an A+ rating with all of the negative reviews I see out there, here and elsewhere on the web. Guess should have researched them prior.. Since we were unable to contact anyone (*** or myself) and unable to get any real information on tracking or status *** decided to refund the amount of the purchase minus the shipping cost. So now I must wait to see if we will get reimbursed for shipping.

Horrible and not honest about returns. They expect me to pay more for returning an item then I paid for it (and they want it insured)- but don't even make that possible- My last response to them saying I must return item the same way it was sent (which was without any packaging or packing slip (I wish I could attach a picture to prove my point)- The item was sent w/ a sticker and only a shipping sticker on the item: This was my response: Jul 28, 2021 3:06 PM *** won't take it the way you sent it- and if you put the packing slip inside (which there is no possible way you could have if you look at the picture (you can clearly see where the label is)- how can I do what you're requesting? You sent this item with no packing slip and no way for me to return unless I pay more to package, insure and pay postage then I paid for the item. You should not be allowed to sell on Amazon unless all of this is stated on your return policy. This item still has not been opened and it was delivered just as I showed in the picture with NO packaging at all. This is the only item I was not able to return through Amazon at Kohls and the only item I ever ordered that wasn't put in a box or container of some kind- again - look at the shipping label- this is how/what you sent- AGAIN, there is no way I can return this the same way it was received (the post office won't allow it) and you DIDN'T include any shipping slip. I will be reporting you because this is ridiculous!~Attachments:[protected]_153105 (1).jpg

I think the company uses a variation of bait and switch. I ordered a *** Deere Peterbilt toy truck through Amazon, and they sent me the wrong item (an item half the value). I returned it via Amazon and was refunded my money. I really wanted the truck, so I called UnbeatableSale and was told it was not available. They said I should look for it on line. Then I should call back to get some money refunded. (They denied any record of this call). I found it at *** for twice the price, but found out it was also fulfilled by UnbeatableSale. I did get the truck, but then called the company and tried to get some of my money back as suggested, since what I ended up paying was DOUBLE the original price. After numerous calls, which they said they had no record of or were unanswered, and emails that were poorly done and without a person's name for a point of reference, I finally got back one-half of the *** postage! Actually *** was refunded.My first order was $76.00, the second was $141.99, a difference of *** and they graced me with ***. No one ever apologized and I feel like I was treated very poorly as a customer. They offered me 10% off my next purchase, as if I'd ever knowingly do business with them again.SO BUYER BEWARE...THEY ARE A 3RD PARTY SELLER. IF AMAZON, *** OR ANYONE ELSE SAYS SHIPPED BY UNBEATABLESALE...BEWARE! AND NEVER EVER ORDER DIRECTLY FROM THE COMPANY. Their packing slip says if you are satisfied, please leave us a positive review. They also say if you are not completely satistied, call for assistance. Their efforts to satisfy me were nil. They are the ones who sent the wrong item, then said the original item was unavailable, then filled it through another source at twice the cost. Again, BEWARE.

This business is atrocious and the customer service is even worse. I ordered a product through *** shopping, but after I ordered it, I sent them a request to cancel the order. They responded and asked for the order number and my zip code, which I immediately provided. They then shipped it anyway, and when I asked about it, they said I never submitted a cancellation request, and should just return it once I get it. Immediately after that, they rejected and prevented me from returning it. When I asked about it again, they said they couldn't find my order in the system. I filed a claim with ***, who then took over, because this business would no longer communicate with me other than stock replies that never answered any of my questions. When the product arrived, it was the completely wrong product, and a much cheaper version of what I actually ordered. Thus, this alleged business overcharged me for the wrong, cheaper product, and refused to accept a return. *** then forced them to give me a full refund, but they only provided me a little more than half of what a full refund would be, without any explanation or communication. This process is still ongoing. My only experience with this business is that they lied about receiving a cancellation request, lied to me saying I could return it, went back on their word and rejected the return, and then didn't even send the right product I had ordered anyway. Even after that, they overcharged for the cheaper inferior product, and then didn't even provide the full refund that *** ordered them to. This is borderline criminal activity, and is extremely suspicious. I would warn anyone against dealing with these people. Customer service is completely non-existent, and they don't seem competent to handle a simple business transaction without lying, messing up, or failing to fulfill their obligation. As I said, *** is still trying to find out why they aren't honoring their obligations under *** shopping standards.

I purchased an MGM Bariatric Shower Chair from *** being the reseller for a product from UnbeatableSale.com.The cost was $432.85 including shipping. The item was to take about 3 weeks for delivery. I had no issue with that. Two days before the expected delivery date I received an email from *** that I had canceled the order. (This was not true). After making a complaint with *** they reiterated again that I canceled the order, I contacted UnbeatableSale.com directly.They indicated there was a problem with the list and they had canceled the order. *** says I can order it again, but it shows out of stock on ***, but I can order the item directly from Unbeatable Sale.com, but with a 200 dollars more added to the cost for shipping on top the original sale price Making it almost 600 dollars for the chair. *** list price that was on *** plus tax I asked Unbeatablesale if they would honor the price with shipping, they originally sold to me through ***, and they refused. It is obvious that they make a mistake in shipping costs for the listing on Amazon. It is not right that an advertised price with shipping is not honored and that they refused to price match it again from their own website. I will not be searching or buying anything from this company again either directly or through a 3rd party seller. And why did they wait until two days before the item was to arrive to cancel it. If they had made good on the offer I would have been a return customer and would have recommended them to others.Also, the company never contacted me to explain the issue. I only found out about the problem from the email from *** that said they had canceled the order at my request. (Once again not true.) If the company made a mistake, they should have contacted me and tried to make good on it. Even if they offered to split the additional shipping with me that would have been something.At this point I had to order from another company and just want to warn customers that this may or could happen to them and they might want to shop from another company or site.

Anyone who has been scammed by these fraudsters needs to contact the New Jersey Attorney General's office, and should contact the Attorney General's office for their own state and file a complaint in each jurisdiction. Unbeatable Sale intentionally and repeatedly uses deceptive business practices by misrepresenting the products they sell, refusing to issue refunds, and intentionally sending cheaper products than what people ordered. The sheer multitude of complaints and awful reviews on here speak for themselves, and keep in mind that the ComplaintsBoard.com only keeps three years record of reviews. This is a horrible company with no customer service whatsoever and no regard for customers at all. I ordered a product, then tried to cancel it. when they rejected the cancellation request, they then refused to accept a return. Any time I asked them why they rejected the cancellation request and pretended they didn't get one, then rejected the return request without explanation, I got excuses or they pretended they couldn't find my order. When the product came, it was wrong, so they clearly overcharged me for a much cheaper and inferior product that I didn't order. Both *** and I caught them in multiple lies. *** forced them to issue a refund, and they only issued a partial refund, unbeatable sale then kept trying to tell *** they issued a full refund, but they never did. This company intentionally sends the wrong product, which they have overcharged customers for, then they refuse to honor their obligation for refunds, instead only issuing ridiculous discounts on their own site. they seem to think that because they might be small charges that people won't bother to follow through and hold them accountable. After *** paid me the balance that unbeatable sale owed me, unbeatable sale sent me a taunting letter saying "Have a nice day!" These people are criminals, their acts are intentional, and they need to be investigated and prosecuted. Anyone who has had any similar experience needs to contact the Attorney General's office for their state and file an official complaint. Nobody should be treated this way when trying to purchase a product.

I purchased a chereb water fountain. I paid approx. 270.00 for it! It came used! The clear hose was all green from alage, missing parts pump can't work. Led lights not working. Mice ate up all the white foam packing in box. I contacted them 3 times no call back no email. Finally a lady answered she said to late they offer a 30 day warranty. So I am stuck with a water fountain that doesn't work. They get your money and run! They are crooks!

Purchased this item through ***.com and when received one piece was broken. I was able to secure the piece and assemble the bed but called support regarding the matter. I have emailed and called support regarding this issue over 70 times and keep getting brushed off to the next level and never hear back from anyone. They requested that I send them images of the product which I did nearly a dozen times (because they said that their system would not allow the attachments). In addition, the overall construction of this bed was very poor. I have had to purchase screws to fasten the bed together and last night the bed collapsed. I have been asking for a refund on the product for nearly 2 months via phone (customer support) , email (customer support and corp relations) and LinkedIn (direct message to CEO). I am beyond frustrated with the poor quality bed they sold me but but even more frustrated with the customer support. I just want my money refunded.

bought troy built gasd weedeater that has 2year warranty from ubeatable sale. it came in troy built box with troy built information. troy built said warranty has to go to ubeatable sales. unberatle sales said warranty has to go to troy built. also, unbeatble sales said i did not use weed eater in timely period and the virus with people not working was not therie fault about getting weed eater tested. i told them that my son was restricted from traveling and they said he ran the weed eater without oil. son is federal lawer and i told them he was the only person that tried to use weed eater and he put the oil and in weed eater. they said the virus was not their problem and hung up while talking to them. troy built told me to carry the weed eater to warranty shop and they would reimburse me for money spent. talked to austin at troy built who said he would call me back. two weeks, no phone call. how can product be sold without anyone responsibile for warranty

Ordered a 42 gallon Genesis Dual Compost Tumbler through Costco.Com, made by Unbeatable Sale on April 29 and received the tumbler on or about May 5th. The right border of the last plastic panels was melted preventing me from finishing the assembly. I immediately attempted multiple calls and emails to the company from 5/4 until today, 4/10. I received 3 responses saying they're sorry for the problem, but have no provided answers to when a new panel will be sent. In response, I have contacted my credit card company and Walmart.com to cancel my order and will return the tumbler to Walmart. I am contacting you to sanction Unbeatable Sale about their lack of response to customer problems, failure to respond to phone calls and/or emails, over and above saying they're checking into the problem and finally to penalize them for their actions. I am also going to write a response on Walmart about the quality of their product and warn customers not to buy from Unbeatable Sale.

I purchased a bottle emptying kit (Flip-It), order # G-SHP-***-28-***. Ordered: 1 ACHR148033 Flip-It *** Purple Polypropylene Bottle Emptying Kit - Pack of 6 $7.97 ==================================================================Product Total: $7.97 Sales Tax: $0.75 Shipping: $9.95 Discount: $0.00 Surcharge: $0.00 Grand Total: $18.67 BalanceDue: $0.00 I selected this item because:1) The shipping was free per the listed item, and 2) The order included 6 items.I only received 1 item instead of 6 and I was charged $9.95 for shipping. I asked for a refund for the unexpected shipping fee on 9/19, unbeatablesale.com responded, indicating that they don't refund shipping costs. They did not otherwise offer to resolve this issue. On 9/29, 2021, I was refunded $8.72 by *** shopping support as I accessed the site via *** Market.Based on this, I paid $9.95 total for ONE bottle emptying kit whet they advertised 6 bottle openers for $7.97. They never made an effort to

I purchased a Twin Size Chest Bed w 3 Drawers from Unbeatable Sale via *** I purchased this bed on April 22 & it was delivered on April 27. I paid $245.04 for the bed, $79.96 for shipping & $23.40 for tax for a total:$383.38. When I received this package, it was severely damaged. And when I opened the package, I found many boards snapped and pieces of the bed broken. On April 28, I made my first claim with Unbeatable Sale asking for info on how to return the damaged bed & receive reimbursement. Unbeatable Sale told me that in order to get all of my money reimbursed, I would need to submit pictures of the damaged box and damaged bed parts. Unbeatable Sale told me they would put in a claim with *** and provide next steps. I then followed up on 5-13, 5-27, 6-10, 7-5, 7-19 each being told to be patient as they worked on the claim. I cannot get answers to my questions or next step Name: *** Address: *** Tracking #:

I called unbeatblesale.com to verify an item on their website because it looked to good to be true but I wanted it. I spoke with Martin and we verified the part # and the SKU#. He called the warehouse and verified all the parts that were included with the product and it was just what I wanted. He advised it was not a scam and everything looked good. I attached my phone records with the time stamp and the order sheet. You can clearly see I was talking to them before ordering. I placed the order and waited for the shipment. When it arrived, it was a completely different item and not what I ordered. I called customer service, they apologized and offered a refund. I advised that I wanted the product that I ordered and "verified" before ordering and they said there is nothing they can do. See Screen shot from website, invoice, and order confirmation. Product has been returned but I would like the company to send the product I ordered for the price agreed upon. They do sell the product Iwant

This company has terrible customer service. I tried calling, could not get anyone on the line. I finally decided to email, it took them a long time to respond and they did not explain anything to me until much later. I finally was able to return the item after much back and forth and was not issued a refund. They claimed the item was damaged. Then, after speaking to the supervisor, she said it was some issue with the time frame of the return. If they would have gotten back to me in a timely manner, i could have returned this item sooner. Also, i tried to cancel this item the day after i placed the order, and they ignored my request and then gave me the excuse that the item already shipped and you cant cancel. This place is shady, and has terrible customer service. I also reported them to my pay pal. I attempted to resolve the original complaint but again, they gave me the run around snd saud they would direct me to the appropriate department. They resolved nothing. Clearly they have no interest in customer service.

ordered a 32oz K100 fuel addative from unbeatablesale which is a vendor from amazon on Oct 5, 2020 which totaled $40.05. It was delivered on Oct 8th. Cardboard package was wet and smelled of solvent. I took outside and opened the box. Inside was a bottle of K100 packed in a plastic bag with the cap off and no factory or other seal. The content of the bottle was contained only by the bag which was leaking the addative. I took pictures of the box and the spillid content within. I then contacted amazon who had me contact the vendor directly. I was told that I would get a refund of my money. when no refund was received in my account I recontacted the vendor. They then told me that I would receive "store credit" if I took down my review of this transaction on amazon. I am out $40.05 for their mishandling of the product and I will not accept "store credit" for an item that they improperly shipped. I ordered a product in good will and paid cash for the same. I have the package with the spilled content outside in a pail due to the flammable nature. Item can not be returned and no refund appears to be coming.

I order a 3 piece coffee table and end table set through *** and received it from this company Unbeatable Sale. When the item arrived not only was it much smaller then I wanted the one end table had a large knick right out of the top of it. I started the process to return to the order at the end of November. On the 24th of November they emailed me back the first time saying they needed my information order number and such. I sent this information to them 3 times. They kept offering me a 15 percent discount to keep it and I did not want it. Three times the same email on the 24th,25th, and 26th. I replied each time with the information they requested. On the 26th they finally sent an email telling me to put a piece of paper on the inside and outside of the package with this REFERENCE #: *** on it. They also told me that I would have to pay myself to ship it back as they did NOT provide return shipping labels. I paid over 40 dollars to have this shipped to me and now they wanted me to pay to ship it back. I told them I would not and that I would contact the ComplaintsBoard.com. They then sent me a return label to ship the item back. However I PAID 188.69 for this item. When they did refund me they only refunded me 139.31 so they in the end DID in fact charge me to ship back their item that had a chip in it! I want my FULL REFUND DUE!

On Sunday 06/14 someone hacked into my *** account and purchased:Nordic Plow NAP-ZR3 49 in. Zero Turn Mower PlowTotal: $1,060.20 [$1006.84 plus *** sales tax]Order number: Item ID: : unbeatablesale I called *** right away as well as contacted the seller to try to stop the shipping, but they said it was already on the way. I asked *** to go back and the seller got the item back on 6/23. On 6/24 and 6/30, I received 2 messages from the seller, both saying "For your records: WE HAVE ISSUED A REFUND". On both occasions, I never received any refund. Because of this, I opened a case with *** for fraud. They said it would take up to 60 days to investigate. Due to the extended wait time, my *** account was permanently suspended on 9/1. I have always had good ratings as a buyer/seller on *** since 2009. On 9/21, I spoke with Judy, MOD with *** from Kansas City who suggested that I report this as a dispute instead of a fraud. On 9/22, I received a 3rd email from Unbeatablesale saying "For your records: WE HAVE ISSUED A REFUND". This was not the case, I still had received no refund, so I called them about this matter. They used a chargeback excuse to avoid issuing a refund. On 10/1, a letter from the *** dispute department. On 10/21, the fraud department letter.. This back-and-forth trail was finally returned to me on 12/29 from the *** dispute department saying that they are unable to assist me with my inquiry.The same day, I received an email from *** Credit Services Dispute Feedback Survey saying that the *** credit account dispute was RESOLVED on 12/18.Over 6.5 months after the initial issue, I tried to communicate with Unbeatablesale again,however after 90 days they no longer hold any data about this transaction so there is nothing they can do, another lie, from beginning to the end! Please get a refund from Scam Artists Extraordinaire, Unbeatablesale

In addition to having its own website, Unbeatable Sales falsely advertises on ***. We purchased a pool filter from them, which clearly showed a FULL pool filter, but when it was shipped it only had one piece. When I went back to the ad, I noticed multiple others had left reviews stating the same thing happened when they purchased the pool filter. I was able to get them to send me a return package label, as initially they wanted me to pay for shipping, and I confirmed that my package was delivered to them. I waited for my refund and kept calling to ask where it was. They said they issued me a refund for the full amount of $54.10, I checked my *** to see that I only received a refund for $2.95. I have emails to prove all of this. I called Unbeatable Sales to check on my refund and they kept saying the issue was with ***. When I called ***, they told me they didn't receive anything from Unbeatable Sales. I called on 7/19 where a customer service rep told me I needed to speak with a man named Joseph and gave me his extension (***) to call back on Monday 7/20. I called, there was no answer. I called customer service again and they refused to help with the issue. The supervisor wouldn't take the phone call and said they sent me an email about it. The email stated they issued a refund for $47, that is being held by *** and that's who I needed to contact. The $47 I have never received, plus the $2.95 I did receive don't add up to $54.10. I told them this over the phone, they refused to take my call and hung up on me when I got mad. Now, I keep getting the run around with each service rep telling me it's the other company's problem and I am left short $51.15 with no one willing to take responsibility, issue me a full refund, or even return my calls/messages. I have been trying to contact everyone involved, but it's clear the issue is that Unbeatable Sales never issued a full refund and they're taking advantage of the consumer.