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Tophatter Complaints & Reviews

Tophatter / I have not received my order that was paid for on 9/23

Gl
Oct 03, 2019

I order sweater on 9/23. Have not received. I don't know if this is the number or not but this is what shows on bank statement. [protected]. Total. 10.59. Please text me back asap!! Thank you. My phone number is [protected]. My email is full. Thank you!!! I don't know what else to say. You...

Tophatter / delivery was to arrive 16th sept. today 18 no product yet!

Pe
Sep 18, 2019

Women s v neck cotton / polyester t shirt floral black s Size: xxl, color: yellow Delivered Delivered on: september 17, 2019 Sold by bebpiloo Item price: $5 Shipping: $8 Tax: $0 Total: $13 Paid on august 30, 2019 — paid with mastercard ending in 5074. How is this item? Shipping addre...

Top Hatter / ipad

Bo
Aug 28, 2019

My name is bobby, I want to say I am really upset!!! I want to face time with my girl friend laura! I have a foot fetish and want to see her socks!! And her beautiful face! I want my ipad now!!! It said it would be here in 3-5 days & havent received it!!! Want it now!!! Call me right...

Tophatter / airpods

No
Jun 23, 2019

TophatterI bought these AirPods on June 11, 2019 and it says the expected delivery date was June 16 and they're not here they're not even shipped yet it says that y'all sent a warning there send them and I paid for these so I want them so I'm just wondering when are they going to send just...

Tophatter / as a whole

Ro
Jun 08, 2019

out of 9 orders I recieved 2. The shipping is either late or it never comes. There is no way to contact sellers, you have no customer support number to recieve live help, yet you advertise one. You are also not a registered buisness listed with the secretary of state of North Carolina and...

Tophatter / purse that I purchased

Du
May 30, 2019

on april 12, 2019 I bid on a purse, and I won. well, when I received it, it was full of water. I haven't used it and would like to return it. I have tried several times to resolve this issue through the web account online. but, I have never heard back from your customer support, that i...

Tophatter / order# [protected] (1) $5.00 1934 bill

Ve
May 22, 2019

I ordered $5.00 bill 1934 when it went into payment it added a $5.00 1953 bill that i did not order and i want it removed and my money returned. I enjoy ordering but do no enjoy this sort of thing (addition placed on my order) the name said Sold by Claudia & Steve Kepplinger and i believe...

Tophatter / they won't allow me to leave a review

Za
May 15, 2019

I decided to give this co. A try because it's fun bidding, and even though I had 3 bad experiences, decided to pay attention to the remarks about items before bidding. Nine winning bids later, i'm pretty upset that every item was not as pictured at all!!! I even complained to the co...

Tophatter / a car mirror with video cam

Su
Apr 26, 2019

Said it was undeliverable, I have no tracking no. Would like one now. My name is suanne telles, 27 d chapel st., newport ri, 02840. [protected] would like to trace and check with post office. Your co is sub quality, especially with paperwork. Is this because of your communist partners. Now...

Tophatter / 7 inch hdmi allwinner a33 tablet pc quad core wifi dual camera 512mb ram 8gb rom

Wa
Apr 19, 2019

I received the above item after about 19 days. All was there as shown. The instruction booklet was in very poor English and the writing was so small that the reading could barely be understood. I used a magnifying glass and still could not understand most of the writing, which was needed...

Tophatter / order #[protected]

Da
Apr 17, 2019

I ordered this for my wife and some how the choice of buy one get one for $14 was selected and was not wanted!!! However their was no way for me to go on order and edit!! So I was charged $14 extra dollars which I would love for you to fix and put back on to my card!! Asap!!! This i...

Tophatter / return instruction for order #[protected]

Ro
Apr 04, 2019

I asked to return car dvr lcd dash camera but I was advised by my post office that the charge would be $a20. As this is almost the cost of the camera I have decided to buy a car adaptor so I will be keeping the camera. I am pleased with camera as it covers a large area and is quite...

Tophatter / cbd oil price $16.00

Jo
Mar 27, 2019

When I go to the item to buy I deal with paypal and it tells me it cannot finall=ize ythe order because it is a duplicate order. Please advise via email [protected]@yahoo.com. Tophatter keeps telling me to pay for order. This is to let you know that paypal will not pay for order because of...

Tophatter / did not receive all my order

Ma
Jan 04, 2019

I ordered two rings one size 8 and one size 9. the tracking number is [protected]. I ordered it dec 10th.Its says its still in China. I want my rings. I can't believe the trouble I am having. I have ordered from top hatter before and no problem. Noone seems to know why my order is being...

Tophatter / its taking forever to get the things I bought

Ja
Oct 17, 2018

I bought a ear ring sept 25 and it said it would be here oct 13 it is now the 17th then I bought a set of watches on sept 30 and said it would be here today and ive already ot my mail today both tracking numbers are ear ring LY770384902CN watches LY794923941CN im not looking for a refund...

Tophatter / delivery time from yanwen, china

Sh
Sep 09, 2018

I have several items I ordered that are coming from Yanwen, China. One in particular I ordered on 8/18, it was shipped 8/19 and tracking shows it arrived at destination country on 8/23. Nothing else after that. 17 days later still no other tracking. What is happing now, why does it take so...

Tophatter / woman's art deco sapphire ring

Ph
Jul 28, 2018

This is a sapphire art deco filigree ring order #[protected] sold by penny one as a genuine 925 sterling silver ring, the 925 stamp is poorly done I originally gave this item a five star rating, but I am really disappointed in this item and the seller. I wore this ring for about three month...

Tophatter / a few items instructions, notification of soon pay.

Pi
Jul 27, 2018

Okay, first of all I would like to start with the item I bid on today! It is some silver notes one dollar bills and my debit card is is experiencing an unknown issue and the bank is planning on over nighting a new one due to there technology glitch or something to that effect which has the...

Tophatter / order #[protected]

Ph
Jul 18, 2018

Purchased item paid on June 29, 2018 which was a US mint 6 piece proof set. Item received on July 3 or 5. One coin was found to have a flawed 10 cent coin. Item was returned to sender on July 6 via USPS with request for refund. Returned to: Stephen Mandarano 8231 SW 79th Ct. Ocala, FL...

Tophatter / site says that I cancelled account when I did not

Do
Jul 02, 2018

I absolutely love bidding on tophatter but site says that I cancelled account when I did not!! I have tried everything I can think of including sending a letter to your company to let them know that I never cancelled account!! I am currently spending money on another bidding site but I...

Tophatter / unauthorized payment

Be
Jun 26, 2018

Transaction ID 8J129897XY128674A Reference #[protected] TOPHATT*[protected] $140.00 CAD I did not authorize this payment from my PayPal account. Please provide a full refund immediately or proof of purchase. I received an email on June 26th that I sent a payment of $140.00 CAD to Tophatter...

Tophatter / sport cam

Di
Jun 15, 2018

TophatterIt is a helmet camera--advertised with the helmet attachment. I bought it because of that. It cost more--not less than elsewhere and it is missing the helmet attachment. Expand 06/05/18 PURCHASE AUTHORIZED ON 06/04 TOPHATT66876418 [protected] CA S308156059279004 CARD 8365 ...

Tophatter / smartwatch

Lb
Jun 15, 2018

Bought a smartwatch, worked fine until needing to be charged. The battery icon shows it is fully charged after several hours of charging, then when unplugged it reads aloud that battery is dead and shuts down, I want to return it. Unless someone can call me and fix this over the phone...

Tophatter / tablet

Di
Jun 10, 2018

I ordered a Tablet for $59.00 and I received it about a month or so later. It's a piece of junk and when I went to return it they are only going to give me a credit of $5 for shipping it back. I went to the post office to find out how much will cost to ship it back to China with tracking...

Tophatter / 2 smartwatches and theft of $

Ja
Jun 09, 2018

I ordered 2 smart watches and the order showed would be delivered on june 2nd. When that date rolled around, I started searching and trying to locate someone to help me. The website showed that they were delivered may 10th to my address. Not true! I am home all day and night every day...

Tophatter / password reset

Rc
May 01, 2018

I was trying to get back to the web site and apparently the password I used is now not valid. I keep getting the window that states reset password . I enter on the blue reset password bar and it states that I will be sent a new password to my email account. I have done this for the past...

Tophatter / order never received

Ta
Apr 18, 2018

Name: tajuana savage Email: [protected]@yahoo.com Order # [protected]- order never received, shipped and delivered to wrong address wrong state wrong person. On january 28th, 2018 I ordered and paid for a 720p wifi wireless cctvnetwork home security ip camera with night vision, color=clear...

Tophatter / drone wi-fi

Co
Apr 09, 2018

I won the auction at $22.00 it said Delivery would be by April 6th I guess I got to good of a deal, they usually sell for 80- 130 dollars. I have won three others around the same price. I believe this is a scam. I better get the other ones. Their excuse was a delay in shipping. Yet it had...

Tophatter.com / product received was not as advertised on four separate occasions

Ro
Apr 03, 2018

A monocular was advertised as being a nite vision scope but was merely a plain monocular. I purchased four of them for my grandchildren and one company demanded I return it which costs $22 to china. The item cost me $48 The address given was not rackable and I made sure I kept receipt which...

Tophatter / jewelry

Ro
Mar 23, 2018

i never received my item that i ordered and i would like my refund of 9.00 and i can be reached at [protected]...thank you...and i would like this addressed as soon as possible!!! thank you...for being a first time buyer i think its pretty sad that it came to this...i definately will not recommend...

Tophatter / smart watch u8 wrist watch digital sport watches for iphone samsung android wearable electronic device

Ve
Mar 23, 2018

TophatterWith this particular item retracting it did it to our Samsung Galaxy S8 Plus. The phone is is no problem but to watch keep saying is not ready to connect through Bluetooth. We tried calling the customer service number and say the numbers out of service we need someone to call us as soon a...

Tophatter / my personal account - linda francisco, 2536 36th pl, two rivers, wi 54241

Li
Mar 15, 2018

I have been over-charged several hundred dollars by tophatter. For the last two months i have pages of charges from tophatter, 100's on the same day. I never placed any of these orders and i want the last two month's charges reversed and credited to my charge account. I have been working...

Tophatter / battery operated toothbrush

To
Feb 20, 2018

This is a very poor quality toothbrush. It was difficult to find/see info about the item and it's location. Had I known, I probably would not have bid on it. For $16.00 I could have purchased one at a Walmart and would have easily and at no cost to me, returned it. I am not looking forward...

Tophatter / I want to start dating again I was cancelled till 2019

Mi
Feb 19, 2018

My kids were playing with my phone I was not aware they were ordering and canceling things I really enjoy spending on Top Hatters and I would like to start getting again will you please let me back in Michele hormann @gmail.com my deepest apologies I would really like to be back in with...

Tophatter / tophatter has charged my cc for items I never received.

Gi
Feb 05, 2018

I am providing a list of some of the items that were charged to me and I have not received. From Dec 22 2017 to De [protected] charges to my CC Dec 28 2017- 2 charges to my CC Dec 30 2017- 1 charge to my CC Dec 31 2017 - 7 charges to my CC I never received these items nor did I order any of...

Tophatter / cn led robot — education robot-sku jds520cn1

De
Feb 03, 2018

This was a piece of junk — went straight to the trash-I could have bought this at a dollar store — never any directions with items-last time ordering anything that comes from china — I should have expected this after the junk I bought for christmas — never again-the items I received at...

Tophatter / 1bed120'1 rug

Pa
Jan 27, 2018

This item was described as a floor rug it is about 7" wide and about 10" long I would like a refund for this item it is useless, if you were decorating a doll house it may be good I am quite upset they would say this is a rug. It was suppose to go in our new home, maybe if I had a tiny...

Tophatter / tophatter address: 185 berry st., suite 2400, san francisco ca 94107 phone number: [protected]

Bt
Jan 25, 2018

They sell fake bitcoins for 1.00-6.00 if they were real bitcoins they would be worth 1, 000 or more, they say 95% off to make it look like a good deal, there's no enformation on the metal, it is gold plated iron worth a 1.00 or what ever one would be willing to pay for it. real ones are...

Tophatter / no protection

Ru
Dec 25, 2017

They don't protect their customers. I dealt with a very suspicious person named Ginger59, he or she sold me a broken item that was definitely used before judging by scratches on its surface), even though I was said that the item was absolutely new. Plus, my order also contained three...

Tophatter / aircraft

Jo
Dec 21, 2017

On December 17 I ordered and paid for a remote flying aircraft (drone) # [protected], it was then that i saw i needed to add the camera extra so i tried to cancel, so i could go back and order it again with camera. But they refused my cancel. so now is there anyway i can add a camera...