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Tophatter Customer Care Service

Tophatter, Inc.

292 Lambert Ave
Palo Alto
United States - 94306-2216

Customer Support Phone Numbers

+1 650 251 4424 29 39

Tophatter Complaints & Reviews

Tophatter / wireless phone charger

Nan Wright on May 22, 2017
I have cancelled my account because of the cheap products, but mostly because of your so called Hassle free returns policy...I have had so many problems trying to return items... I purchased a wireless phone charger...I have just now been able to get around to setting it up. And gue...

Tophatter / LM26123365

Diane Morin on May 17, 2017
I was tracking my order and noticed website sight said "delivered May 8th, 2017 but then I see that the post office is sending the package back to seller. The reason the post office gave me is that seller did not put the proper address on package (the address is correct in My Account). I...

Tophatter / orders not received rt912051826hk and rx445165323de

Zamam on May 17, 2017
I placed an order a while ago, which was supposed to be received by me on 17 April 2017, I had tracked the order with the number RT912051826HK, only now to see that it has been sent back. Please either bring back my order or refund my money. The second order with the number RT445165322DE which wa...

Tophatter / order # 2735234 multi-purpose electronic pest repeller

lwood on May 16, 2017
On March 8 I attempted to order this product above three times and for some reason my card was declined. But when I took a look at my bank statement I was charged $8 all three times. But I did cancel the order. My thing is if I was charge I would still like to receive one and have my other...

Tophatter / order refund notification 30 april 2017 - order 26626423

Claire Ross on May 9, 2017
I received notification after I purchased the above order, that my bank account details did not go through, even though they had deducted the money. I received an email on 30 April 2017 advising that I would be credited $135 within 5 to 7 working days. To date I have not received the...

Tophatter / I returned products to sellers without tracking number. Tophatter support will not help me with this problem.

James Kittel on May 6, 2017
I sent back items to the seller without a tracking number because it would have been more than I paid for it. I of sellers returned a letter to today they receive item ever day and just said sorry. I think the some of the seller's are not honest companies.. Because of the way I returned...

Tophatter / Item placed a month ago

Melstoy on May 5, 2017
I recently purchased an item from Tophatter.I haven't received the item yet.I have faithfully tried to contact customer service.To no avail.I contacted Paypal to try and investigate so I can get a refund.This company is a scam( after reading the reviews) ;I wish I had read the review...

Tophatter / all the sellers selling fake seeds

TophatterSeller on May 4, 2017
Hello, I would like to know what the reporting policy is for Tophatter. I only ask because there are a great deal of sellers on this website selling obviously fake seeds. Blue roses don't exist. Black roses don't exist. Rainbow roses don't exist. Sure if you take a fully grown rose and...

Tophatter / my ring

Ashleigh Dorsey on May 3, 2017
Ashleigh Dorsey 5111 E. Mohawk rd. Prescott AZ. 86303 I got a very pretty ring on Saturday in the mail 4/30/2017. I have wore it today is day 2 and I noticed stones are missing. I would like a replacement please as soon as poss. I felt very cheated by this almost like it was gumball machine...

Tophatter / diving camera

dpodskarbi@yahoo.com on Apr 29, 2017
I thought this was a regular camera not a diving camera. it didn't say when I saw it and ordered. according to your info this item has not shipped. please cancel this order. I have the account on it the account is 26421467. I don't know anybody that dives at all.please I am requesting a...

Tophatter / credit card

srocillo on Apr 19, 2017
I did not authorize purchase for $1000, 00 I only purchased $300.00 0r $500.00 but not $1000, 00 I know authorize tree different cars is one for wells Fargo, state farm and American express but is too much you charge and my American express please credit my account for the difference thank...

Tophatter / someone has hacked my account with you they change my email and name

eileen stanley on Apr 19, 2017
I can not retrieve my account I have bought items just recent and have no idea what to do I don't know where items where sent my email is ratterrierhaven @ yahoo .com my name is Eileen stanley address is 16925 mullan rd frenchtown mt 59834 phone 5092547903 can you help me who ever did thi...

Tophatter / customer service, bidding? account blocked

Avinardi79 on Apr 15, 2017
I've closed all accounts except one now in still blocked. Can't even look at my orders. I want all my money back anywhere are about 7 things I still haven't received. The bbb has been contacted. I've also filed fraud and theft by deception with police. Tophatter.com has scammed me big...

Tophatter / Fake ring

Denny on Apr 7, 2017
I won a ring on Tophatter and was very excited about that. In the description it was said that ring was made from real silver that all stones were real, but when I received it I was shocked. That was a just a cheap ring, made from junk and it did not look like picture. I contacted Tophatter and...

Tophatter / New!! Hp deskjet 2130 color inkjet all-in-one printer (ink not included)

I won a three in one printer and was supposed to receive it within 5-8 business days. Then I get an email telling me it was shipped and delivered but I never got it. I only paid $3 for it but that's not the point, if I paid for it I expect to get it. If you tell me I should get it between...

Tophatter / App update

Iain Hamilton Baillie on Mar 29, 2017
I was sent an automatic update and it has frozen and I can't log in to the site. I have tried deleting but it won't do anything, I have given it a week to see if it would sort itself out but to no avail there is not much I can do with it so if you could get me buying again I would be most...

Tophatter / Products they are selling now

Pokeyboop on Mar 24, 2017
When I first started buying from Tophatter, most if not all of the vendors had handmade items. Now everything that I order from there is shipping from China and takes forever. I will not be using Tophatter much longer. I don't want to be purchasing things from China where there are no...

Tophatter / Ring

Wayne lynch on Mar 15, 2017
I purchased a ring from tophatter it was 250 but won the ring on a bid for 5 pounds it was an engagement ring for my miss the ring started changing colour witch I think this is so wronggood and I would like a new ring or my money back as I fill like the wrong ring has been given to me also...

Tophatter / Not allowed to bid anymore

Bonniej on Mar 14, 2017
I have a disease which causes muscle spasms and tremors. 3 times accidentally touched the place to bid.. Immediately I informed them, it's not like I purchased and then didn't pay. I made my error known with a huge apology.Because of that I'm not allowed back on the website to bid. I had...

Tophatter / Several pieces of jewelry

loriB on Mar 14, 2017
March 14, 2017 My name is lori a. Brown. I "won" 3 different rings all stating they were 925 sterling silver with natural gemstones. Before they arrived, I ordered several more pieces from the seller. Nadia leroy and nadine jardine are the same, maybe the whole site is all the same seller...

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