PureNature (New Zealand) Reviews and Complaints

Latest Reviews and Complaints

Svirr55

Mar 10, 2016 7:47 am UTC

I wanted to ask for refund, but the seller stopped to respond

I ordered skincare ingredients from www.purenature.co.nz. I received an email stating that the order was shipped and I waited for the further details. The delivery date was 1/3/2016 and I didn’t get it. I informed the seller and said that I would wait a week and if I didn’t get the order, I would ask for the full refund. He said ok and when I emailed him again two days ago, he hasn’t responded to my emails. Scamming website.

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How responsive is PureNature (New Zealand)'s customer service?

0 Resolved

1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

Keywords

delivery date details emails ingredients order refund seller shipped skincare

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PureNature (New Zealand) has received 1 complaints on ComplaintsBoard. The first reported case, I wanted to ask for refund, but the seller stopped to respond, was published on Mar 10, 2016, and the most recent complaint, I wanted to ask for refund, but the seller stopped to respond, was posted on Mar 10, 2016.

Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.

Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.

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Is PureNature (New Zealand) Legit?

PureNature (New Zealand) earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds PureNature (New Zealand) to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, PureNature (New Zealand) is known for their high standards and safety. If you're thinking about dealing with PureNature (New Zealand), it's wise to check how they handle complaints.

We found clear and detailed contact information for PureNature (New Zealand). The company provides a physical address, phone number, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Purenature.co.nz has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Purenature.co.nz has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for PureNature (New Zealand) have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

Purenature.co.nz appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

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PureNature (New Zealand) Contacts

PureNature (New Zealand) phone numbers

+64 9 813 9412

Click up if you have successfully reached PureNature (New Zealand) by calling +64 9 813 9412 phone number 0 0 users reported that they have successfully reached PureNature (New Zealand) by calling +64 9 813 9412 phone number Click down if you have unsuccessfully reached PureNature (New Zealand) by calling +64 9 813 9412 phone number 0 0 users reported that they have UNsuccessfully reached PureNature (New Zealand) by calling +64 9 813 9412 phone number

PureNature (New Zealand) emails

info@purenature.co.nz

100%
Confidence score: 100%

Support

PureNature (New Zealand) address

34B Te Pai Place Henderson, Auckland, 0640, New Zealand

PureNature (New Zealand) social media
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Aug 03, 2026