The complaint has been investigated and
resolved to the customer's satisfactionResolved Travelgenio — not finished reservation 8906511
resolved to the customer's satisfaction
on 28.10.2017 I was trying to reserve 4 tickets from Las Palmas to Sal, but payment didn't go through because of rejection on my credit card. But you did charge me a sum of 18, 91€ for, to me unknown reason. Please send me explanation (and Invoice for this amount) and return the improperly invoiced amount. After that, i will try to reserve another 4 tickets.
The complaint has been investigated and resolved to the customer's satisfaction.
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