Travel and Tourism Featured Reviews
Evviva Trattoria - Stoneham, MA
Our town recently sponsored a bus trip to Encore on 10/25/2023 with a dinner on the way home at Evviva Trattoria in Stoneham, MA. Our tour director met with the management on the previous day to make arrangements for 53 seniors on the 25th and she was assured that everything would be ready and there would not be any issues. Not so much. They were totally...
Read full review of Evviva TrattoriaTravel Now - Travel package
I purchased a travel package in 2019 but was unable to complete the travel because of Covid and my sons battle with cancer culminating in a 26 hour surgery at MD Andersen. They extended my travel on June 8 for an additional $600 and assured me that this would not expire. Then they called and said I needed to pay an additional $540 for a different year and...
Read full review of Travel NowTravel Now - Constant telemarketing calls 5-10 times per week for several years now
They call with a SCAM - telling me I have "unused" vacation from prior years with them to use. (Not possible) They call me 5-10 times per week, and have been doing this for years already. Mostly I just hang up, or don't answer any more, however I have asked them at least 50 times to take me off their list. I cannot travel any longer and would never use...
Read full review of Travel Now and 1 commentGreat Escapes - Billing
We have not used this service for years. A couple of years ago, they called with what seemed to be an interesting special. I agreed. However, what I did not know is that I was signing up for a yearly billing on my credit card. This hit a few days ago for $214. I called to have them remove the charge but they said that I should have called 30 days in...
Read full review of Great EscapesVIP Guest Services - The enticement to purchase vacation services under unfair, false, misleading, and deceptive practices.
I am complaining about the unfair, false, misleading, and deceptive practices perpetrated against us while visiting Aruba for the fourth time. After being approached by a young girl needing assistance for school, on or about July 11, 2023, we were told that we had won a major prize, one of only 18 on the island, and that she would receive aid and assistance...
Read full review of VIP Guest ServicesSt. Louis West KOA Holiday - Accountability for RV park error
On July 14th, 2023, we arrived at the St. Louis West KOA Holiday in Eureka, MO. We scheduled a two-night stay. On the morning after the first night the electric went out. We went to the office to determine if it was a park problem. The park sent a technician over who tested the pedestal we were hooked up to and said it was working, the problem was with our...
Summer Bay Exploria Resorts - Timeshare
I am writing this complaint to express my feelings regarding the sales practices that Exploria Resorts has employed to sell a timeshare to my spouse and me. Their high-pressure sales tactics were highly deceptive and manipulative, and our experience has left a bitter taste in our mouths. We were promised affordable vacation experiences with minimal cost...
Read full review of Summer Bay Exploria ResortsPearson Security Company - Allowable liquids in carry-on
This new system of putting your liquids in a clear bag Pearson provides is absolutely ridiculous. Last I checked 1000ml equals 1ltr. And if you are packing toiletries or any liquids 100 ml was the standard max you could carry in luggage. Now each passenger is only allowed one bag and you're lucky if you could fit maybe 3 100ml bottles or if it's aerosol...
Read full review of Pearson Security CompanyMGM Resorts International Mandalay Bay - Purposely charging room consumption
My aunt (Chinese from Hong Kong) and friends who speak very, very minimal English were charged for room consumption. They are elderly persons who, in every minute, spend money wisely. It's not their first time staying in a superior hotel (we have much luxurious casinos and hotels in Macau run by MGM or Sands or Wynn). They are a regular player who also...
Outrigger Vacation Club Travel Club - Deceitful travel deal offerings
My complaint is a duplicate of all the previous complaints that I've read - This company is very deceitful in how they rope you in, promising the best prices for all travel. We had a lapse of clear thinking and foolishly joined the club. After giving it a second thought, we called and tried to get our money back, but were told 'too bad, No refunds.' We were...
Read full review of Outrigger Vacation Club Travel ClubOur 7 Day Alaskan Cruise - The entire cruise experience
On September 17th, 2023, my husband and I boarded the Celebrity Eclipse for a 7 day cruise from Vancouver, B.C. return. We were celebrating our 53rd anniversary and my husband's 75th birthday. The embarkation process in Vancouver was a chaotic mess with 4 ships embarking and disembarking at the same time, took us almost 2 hours to board our ship through the...
Read full review of Our 7 Day Alaskan CruiseEtraveli Group - Refund pending
I have booked a flight for me and my wife from Bangalore to Dubai through Flightnetwork which is a part of Etraveli group. The flight was Air India. Order id of flight network was MGW95Q and booking reference of airline was KAL23L. Due to sudden demise of my father in law, we were not in a condition to travel and airline has cancelled the tickets with a...
Read full review of Etraveli GroupPrincess Cruises, "Royal Princess". - Lack of customer service. Absolutely unacceptable.
We booked a Cruise starting on 28/12/2023 on Royal Princess. Deposit was paid and we attempted to pay the balance. Unfortunately, nowhere in some 20 pages of information that were Emailed to us, was there ANY mention how/where to pay. Two Emails to Reservations were not responded. Several phone calls were ansered with: "we are experiencing large number of...
Read full review of Princess Cruises, "Royal Princess".Apollo Destinations - Their supposed enticement for coming to listen to a presentation
The card we received in the mail said that we would receive a complimentary cruise and free airfare to any destination we wanted in the Caribbean, through any one of 5-6 cruise lines. The "award" we receive said it was a "discounted" cruise without airfare. When you try to call Apollo's phone number listed on the card, its a Harley Davidson shop now. In...
Read full review of Apollo DestinationsVIP Guest Travel Services in Aruba - I traveled to Aruba this past May 2023 and "supposedly WON" a trip with VIP Guest services Travel
I traveled to Aruba this past May 2023 and "supposedly WON" a trip and went on a tour and they had me sign the paperwork for prize I won. When I got home I saw an amount of 3800.00 taken from my account on file and it was not even under my name. I am requesting a full refund in the amount of 3800.00 or I am pressing charges. I want a full investigation as I...
Swiss Travel and Tourism LLC Abu Dhabi - Travel tour to Hongkong
This is exactly happened last year 3rd week of August 2022 they we're offer to us a travel tour going to hongkong for 10days and I already paid 5,600aed through my debit account. They said that I can use it this year and it's valid for 3 yrs when the time I want to use my purchase of travel and tour they not responding my call emails and Whatsapp. Also I go...
BJs Travel agency - Travel service
Very difficult to get the agent on the phone. They work out of their homes and have varying hours. No follow up of the travel arrangements by the agent. I booked a family trip for 4 people as a cruise in Europe which cost north of $18k! This was an upgraded trip by me including Haven room on the Norwegian ship. Incorrect flights and dates were booked for...
Read full review of BJs Travel agencywww.goindigo.in - Voucher issue
I would like to write and let all of you know a dispute with Indigo Airlines. On 10th April 2022, Indigo airline has not allowed us to board the flight even all the documents were as required and later same has been accepted by indigo airline. After lots of complaint and investigation Indigo Airline has accepted their fault and regretted to us and offered...
Read full review of www.goindigo.inScandinavian CS Tourism LLC - Booking i'd rae2182285) refund not received hotel booking cancel on 07-06-2023
I tried many email and calls and get response 24 to 48 hours I will receive refund but no refund come to me no email I receive about any delay or else from Rehlat. I call and ask give me your location I come and take my money back but they said we dont have any location in dubai How they work in Dubai without physical office, its totally illegal practice...
UTOVacations - Travel agency - trip booked
Like the most recent complaints, our family was also victim to UTO Travel and we hope others will see this and realize the company is a complete scam. We booked our China trip right before COVID shutdown. We patiently waited and even paid extra fees to move the date out. We NEVER got any communication from UTO. The only time they would reach out wa...
Read full review of UTOVacations- Accommodation and Lodging
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