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11:07 pm EDT
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Viaggio Trave Club - Travel Club Membership

My partner and I came in for a presentation, not knowing what it was for. We sat through the shpeal and were told explicitly that we had a 3 day window for cancelling. When we returned within 48 hours (way before our 3 day window), we were told there was no cancellation policy and we couldn’t cancel and there was nothing they could do about it. They said...

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8:55 pm EDT
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Starpoint Resort Group Inc., Geoholiday Development, LLC SRG, LLC - Scammed us into joining their timeshare/ vacation club and misrepresented the benefits we could get with program we signed up for

Please sign us up for any class action lawsuit : armystrong. [protected]@gmail.com. They gave us a price of $15,995 then reduced the price to $5,995 for a 45 year membership and stated that we would get same benefits as someone who had a lifetime membership. Over six months later we received a phone call to help us go over our benefits to be told we only signed...

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6:32 pm EDT
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UTO - Vacation package

I first ordered a UTO vacation package on August 14, 2019 and due to COVID 19 had to reschedule several times. That was OK as it was beyond their control. However, after re-scheduling several times and paying more money in advance each time for new trips that cost more money than the original (they of course did not have the same trip available at the same...

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1:30 pm EDT
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Camping World Good Sam Extended Warranty - $50 deductable, was told if you bring it to camping world that's all we would have to pay

We bought a Navion/Winnebago last May 2022. we also purchased extended warranties for 6 years. We were told if we brought it to a camping world for service we would only have to pay a $50 dollar deductable. There were problems from the beginning, that never got fixed. We're brought it in for service August 2022 didn't get it back till October 2022, nothing...

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5:40 pm EDT
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Ramada Inn Butte, MT - Room accommodations unacceptable

Occurred on 7/6/2023 at the Ramada Inn Inn in in Butte, Mt requested a room on the first floor because granddaughter had injured her leg and had difficulty walking. Was informed they only a room on the second floor and would have to walk up 2 flights of stairs since the elevator was not working. In the meantime the clerk had already run my credit card an I...

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11:20 am EDT
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Apollo Adventures - Vacation / travel membership

What a rip off... We got sucked in by their offer. The promise for attending was "two complimentary round trip airline vouchers" and "two nights lodging at one of over 1,000 Marriott, Hilton, or Hyatt hotels and resorts." Absolute pure scam! Well, they talked us into buying a membership I should have known better when they started asking me to buy at $8...

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1:16 pm EDT
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HotelsOne, Expedia, Travelscape, LLC - No way to cancel hotel reservations

I made reservations 60 days in advance through I thought Hilton. When plans changed, I decided to cancel. I called Hilton... they said they were through Expedia. What? No... then I looked at my email. It said HotelsOne. Never heard of you. I tried to cancel Expedia. They had no idea of this reservation. What? So, I called my American Express and filed a...

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1:20 pm EDT
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UTO Vacation - Travel company

Found a 9-Night hotel package deal through UTO Vacation on TravelZoo for $198 per person. We booked two rooms for our family of five and paid the full amount, $995 in January, only to find that the 9-day package only included 7 hotel nights. UTO's initial ad promised a 5-star beach resort with the name to be released a month before the June 2023 trip date...

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4:28 pm EDT
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Travel Jigsaw - Full protection car insurance

I rented a car in Portugal from Alamo/Guerin/enterprise car hire, made the booking for full protection insurance through Jet2 and received the Travel Jigsaw policy, costing me over £50 and promising full protection against anything not covered in the car insurance. In Portugal I scuffed a curb and had a small mark on on of my front wheels. The car hire...

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2:10 pm EDT
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Monster Travel - Have not been able to use the package they sold me.

About 2&1/2 years ago Monster travel called and offered me a $500:00 package which I paid for in full however, since then I've not been able to use the services bought. I'm not sure how a company like Monster is allowed to exist and steal people's hard earned monies. Over the last few years have called to schedule travel with nothing available. Recently...

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4:41 am EDT
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Rently Tour App - Paused acts and no assistance

I signed up for Rently Tours app when I arrived at the property my phone VPN created an issue so my daughter called and they told her to set up the account under her email address which she did soon after the account was paused. She tried to set up a new account under her phone number, and again it was paused every new number or every new email we try to...

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3:35 am EDT
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Swiss Travel and Tourism LLC Dubai - Taken money 8500 AED (2314.17 $)

I have purchased from them family tour package for 8500 aed but unable to contact them after paying the fees. They are not responding at all. Username and password provided by them it is not working anymore now. All sales staff has used temporary number for calling. (+[protected] company number) + (akshaya sales person + (&! [protected]) There are many...

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9:05 am EDT
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Gate One - Hotel accommodations in Winchester on Tour of England/Wales/Scotland

This was our first bus tour and first trip with Gate 1. The tour exceeded our expectations overall and the tour was very satisfying with the following notable exception. We were especially disappointed when we arrived at the Royal Hotel in Winchester, and especially, to our surprise, to find a lack of air conditioning. Temperatures were high on the day in...

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6:58 am EDT
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Swiss Travel and Tourism LLC. - Company closed completely

We purchased the package of 8500 Aed for umrah and few other places. we tried to return the policy after few days. We meet their manager, who belongs from hyderabad. He promised me that he will transfer the package. I was sending them mail continuously. I was in doubtful for their behaviour since beginning. I can provide you all the documents and their contact numbers.

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11:34 pm EDT
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UTO Vacations - Bait and switch

Booked a trip to China in 2021 for October 2023. I called to make final payment in February of 2023 and was told to wait until China opened up for visitors who would be staying more than 7 days. After no communication, I called back in June to be told we could go not go on the trip since we didn't make our final payment on time. It seems the trip to China...

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4:49 pm EDT
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Trade Winds Travel Club or Travel Center - Membership, dues, fraud

I have recently had similar experiences to those of other people with Travel Center/Trade Winds Travel Club: citing non-payment of dues for some 12 years, out of the blue I received vague threatening letters from different places that sound official, a letter that prompted a call to the number listed because of a threat to disclose supposed "income" to the...

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2:02 pm EDT
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Wyndham Vacations - Timeshare

On September 11, 2020 in Daytona Beach, the sales rep assigned to us expanded on the details in the presentation and in answer to our questions told us they would be able to check with Hilton as to the points we had there and what that would help to qualify us for the benefits described in the presentation and if we joined today would receive bonus point...

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2:59 pm EDT
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Hammondsport/Bath KOA - Paid for a luxury cabin that amenities were not working in.

5/19/23-5/21/23 - reservation at KOA. IT was a buy 1 night and get the 2nd half off. 1st night we noticed that the fridge was not getting cold. We called the office after hours number that was on our welcome sheet, and it stated that it would be sent to staff so that they could respond. Also note that coffee maker was broke and there wasn't any hot water in...

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6:09 am EDT
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Holliday Inn - Employee at front desk

We were visiting from Israel at the holiday Inn hotel in Houston Texas address 1810 Bell St, The employee at the front desk name of Garrett Offer my young son his 17 years old to go with him party and have sex! I didn't know about this until we were back home! I can't believe this kind of behaviour from your hotel staff! We will never go to your hotel anymore! Thanks, William Khvett

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1:23 am EDT
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GoAbroad - Fake reviews and promotes tefl programs with fake accreditation

GoAbroad (goabroad.com) is a work and travel abroad website that claims to offer its readers verified reviews of the programs it lists.In October of 2022, Trusted TEFL Reviews notified GoAbroad that one of the TEFL programs that it was listing was operating under a fake accreditation website; a fake accreditation website that was created by the owner of the...

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