Travel and Tourism Featured Reviews
Ramada Inn Butte, MT - Room accommodations unacceptable
Occurred on 7/6/2023 at the Ramada Inn Inn in in Butte, Mt requested a room on the first floor because granddaughter had injured her leg and had difficulty walking. Was informed they only a room on the second floor and would have to walk up 2 flights of stairs since the elevator was not working. In the meantime the clerk had already run my credit card an I...
Read full complaintApollo Adventures - Vacation / travel membership
What a rip off... We got sucked in by their offer. The promise for attending was "two complimentary round trip airline vouchers" and "two nights lodging at one of over 1,000 Marriott, Hilton, or Hyatt hotels and resorts." Absolute pure scam! Well, they talked us into buying a membership I should have known better when they started asking me to buy at $8...
Read full complaint and 1 commentHotelsOne, Expedia, Travelscape, LLC - No way to cancel hotel reservations
I made reservations 60 days in advance through I thought Hilton. When plans changed, I decided to cancel. I called Hilton... they said they were through Expedia. What? No... then I looked at my email. It said HotelsOne. Never heard of you. I tried to cancel Expedia. They had no idea of this reservation. What? So, I called my American Express and filed a...
Read full complaintUTO Vacation - Travel company
Found a 9-Night hotel package deal through UTO Vacation on TravelZoo for $198 per person. We booked two rooms for our family of five and paid the full amount, $995 in January, only to find that the 9-day package only included 7 hotel nights. UTO's initial ad promised a 5-star beach resort with the name to be released a month before the June 2023 trip date...
Read full complaintTravel Jigsaw - Full protection car insurance
I rented a car in Portugal from Alamo/Guerin/enterprise car hire, made the booking for full protection insurance through Jet2 and received the Travel Jigsaw policy, costing me over £50 and promising full protection against anything not covered in the car insurance. In Portugal I scuffed a curb and had a small mark on on of my front wheels. The car hire...
Read full complaintMonster Travel - Have not been able to use the package they sold me.
About 2&1/2 years ago Monster travel called and offered me a $500:00 package which I paid for in full however, since then I've not been able to use the services bought. I'm not sure how a company like Monster is allowed to exist and steal people's hard earned monies. Over the last few years have called to schedule travel with nothing available. Recently...
Read full complaintRently Tour App - Paused acts and no assistance
I signed up for Rently Tours app when I arrived at the property my phone VPN created an issue so my daughter called and they told her to set up the account under her email address which she did soon after the account was paused. She tried to set up a new account under her phone number, and again it was paused every new number or every new email we try to...
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Swiss Travel and Tourism LLC Dubai - Taken money 8500 AED (2314.17 $)
I have purchased from them family tour package for 8500 aed but unable to contact them after paying the fees. They are not responding at all. Username and password provided by them it is not working anymore now. All sales staff has used temporary number for calling. (+[protected] company number) + (akshaya sales person + (&! [protected]) There are many...
Gate One - Hotel accommodations in Winchester on Tour of England/Wales/Scotland
This was our first bus tour and first trip with Gate 1. The tour exceeded our expectations overall and the tour was very satisfying with the following notable exception. We were especially disappointed when we arrived at the Royal Hotel in Winchester, and especially, to our surprise, to find a lack of air conditioning. Temperatures were high on the day in...
Read full complaintSwiss Travel and Tourism LLC. - Company closed completely
We purchased the package of 8500 Aed for umrah and few other places. we tried to return the policy after few days. We meet their manager, who belongs from hyderabad. He promised me that he will transfer the package. I was sending them mail continuously. I was in doubtful for their behaviour since beginning. I can provide you all the documents and their contact numbers.
UTO Vacations - Bait and switch
Booked a trip to China in 2021 for October 2023. I called to make final payment in February of 2023 and was told to wait until China opened up for visitors who would be staying more than 7 days. After no communication, I called back in June to be told we could go not go on the trip since we didn't make our final payment on time. It seems the trip to China...
Read full complaintTrade Winds Travel Club or Travel Center - Membership, dues, fraud
I have recently had similar experiences to those of other people with Travel Center/Trade Winds Travel Club: citing non-payment of dues for some 12 years, out of the blue I received vague threatening letters from different places that sound official, a letter that prompted a call to the number listed because of a threat to disclose supposed "income" to the...
Read full complaintWyndham Vacations - Timeshare
On September 11, 2020 in Daytona Beach, the sales rep assigned to us expanded on the details in the presentation and in answer to our questions told us they would be able to check with Hilton as to the points we had there and what that would help to qualify us for the benefits described in the presentation and if we joined today would receive bonus point...
Read full complaintHammondsport/Bath KOA - Paid for a luxury cabin that amenities were not working in.
5/19/23-5/21/23 - reservation at KOA. IT was a buy 1 night and get the 2nd half off. 1st night we noticed that the fridge was not getting cold. We called the office after hours number that was on our welcome sheet, and it stated that it would be sent to staff so that they could respond. Also note that coffee maker was broke and there wasn't any hot water in...
Holliday Inn - Employee at front desk
We were visiting from Israel at the holiday Inn hotel in Houston Texas address 1810 Bell St, The employee at the front desk name of Garrett Offer my young son his 17 years old to go with him party and have sex! I didn't know about this until we were back home! I can't believe this kind of behaviour from your hotel staff! We will never go to your hotel anymore! Thanks, William Khvett
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GoAbroad - Fake reviews and promotes tefl programs with fake accreditation
GoAbroad (goabroad.com) is a work and travel abroad website that claims to offer its readers verified reviews of the programs it lists.In October of 2022, Trusted TEFL Reviews notified GoAbroad that one of the TEFL programs that it was listing was operating under a fake accreditation website; a fake accreditation website that was created by the owner of the...
Read full complaint and 3 commentsVIP Guest Services - Travel club
Do NOT do business with this group! We had a similar experience as others today. Our credit card company canceled our card after they deemed this company fraudulent. We started reading reviews and doing our own research and we agree, they do not seem legit. We went back in to cancel, and they would not allow us to because they said we "activated" our...
Read full complaintTripps Plus - Time share
My wife and I received mail for a 4 day 3 night vacation in Las Vegas, NV if we would attend a Tripps Plus vacation seminar. In February of 2021 we flew to Las Vegas and attended it and we were promised that they would and could sell our Global Vacations Package in exchange for us purchasing their vacation package. It has been over 2 years and no one from...
Read full complaintGate1Travel - Paid for tour
We have booked 8 or 9 trips with Gate1Travel and loved them all! We always purchase travel insurance and never needed it until our last trip. I got COVID on Day 6 of a 16-day trip to Ireland and Scotland despite being double-vaccinated and double-boosted). It was a nightmare to get reimbursed! So, when we booked our next trip, we decided NOT to purchase...
Read full complaintUTO Vacations - Travel services
BEWARE. It looked like such a good deal. We booked in Nov 2022 for a trip in Nov 2023. Per documentation (we have copies) last payment was supposed to be May 2023. One month (April) before last payment I contacted them to get status on visas process. They claimed they had sent an email in February (that email was never received) and was told that I wa...
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