TracFone Wireless review: Rollover minutes texts and data reduced greatly two days after activation of new phone

called customer service many times and did online chats for hours. After 3 hours of online chats they tell me to call customer service because they can't do anything. When calling customer support they keep telling me they will look into it and resolve issue but never do they just put me on hold and then line eventually disconnects me. When I try again I get another variation of the same thing and get disconnected. The last person was a supervisor and after I explained situation she hung up! So over 6 hours of trying to resolve problem nothing has been done and I've lost many minutes, texts and data. Their answer to the problem is disconnect you!