TracFone Wireless review: Removed my account

I am disabled 100% and in the middle of the china virus I found out my account has been removed by their sister company safelink. I have never had safelink! I have had tracfone since 2001 and only tracfone! What I found disturbing is the message states "I have been removed from safelink" I have been removed from a company that I never had? I called tracfone and found out safelink is a sister company after talking to 4 people I could hardly understand. They could not tell me what happened. I said? I can't buy airtime for my phone (or is it fone) I am disabled & need it! After 1:20 min. I had talked to 6 people up to supervisor (maybe not?). He said they would fix it. He said he just contacted the tech to do just that. That was 3 days ago and still nothing. I need the phone for doctor, pharmacy and emergency contacts. They left me out in the cold! They don't care! They are in india it sounded like since all spoke with the same accent. My phone has double minutes and tracfone doesn't sell double minute phones anymore. I think maybe this is a way to get rid of my double minute "fone"!

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