Menu
Write a review
File a complaint
TracFone Wireless

TracFone Wireless review: Great customer service

K
Author of the review
8:13 pm UTC
Featured review
This review was chosen algorithmically as the most valued customer feedback.

This isn't about the phones, I don't expect a good quality phone from them. This is about the customer service. I was having a hard time getting information about my order and tried several times for a few days. I ran across a customer service rep through the chat help and was really taken care off. They worked with me for what seemed like hours. All of my information for the phone I ordered through Safelink/Tracfone was wrong and they fixed it. It was actually the best chat customer service I've had in a few decades.

Kudos

Recommendation: Patience

0 comments
Add a comment

More TracFone Wireless reviews & complaints

TracFone Wireless - unregistered sim problem fixed 8
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
TracFone Wireless - Poor service! 78
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
TracFone Wireless - tracfone not adding minutes after online purchase 18
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
TracFone Wireless - missing minutes from account - again 24
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
TracFone Wireless - Customer service
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
View all TracFone Wireless reviews and complaints
  1. TracFone Wireless Contacts

  2. TracFone Wireless phone numbers
    Click up if you have successfully reached TracFone Wireless by calling +1 (800) 867-7183 phone number 1 1 users reported that they have successfully reached TracFone Wireless by calling +1 (800) 867-7183 phone number Click down if you have unsuccessfully reached TracFone Wireless by calling +1 (800) 867-7183 phone number 1 1 users reported that they have UNsuccessfully reached TracFone Wireless by calling +1 (800) 867-7183 phone number
    Click up if you have successfully reached TracFone Wireless by calling +1 (305) 640-2000 phone number 1 1 users reported that they have successfully reached TracFone Wireless by calling +1 (305) 640-2000 phone number Click down if you have unsuccessfully reached TracFone Wireless by calling +1 (305) 640-2000 phone number 1 1 users reported that they have UNsuccessfully reached TracFone Wireless by calling +1 (305) 640-2000 phone number
  3. TracFone Wireless emails
  4. TracFone Wireless address
    9700 NW 112th Ave., Miami, Florida, 33178, United States
  5. TracFone Wireless social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 22, 2026
  7. View all TracFone Wireless contacts
TracFone Wireless Category
TracFone Wireless is ranked 34 among 239 companies in the Telecommunications category