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Great Fun review: charge on credit card 70

K
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11:03 pm EST
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We have no idea why charges of $11.99 are appearing on our Bank Statement. We never noticed it until doing our taxes this year and going through our expenses. This is quite insidious. there is an 800 number that we will try to call in the morning. We appreciated finding others with this complaint on this site which is making us think that this is, in fact, something fraudulent or at the very least a misrepresentation of some kind of service. We appears that whatever it is we're being charged for was something we never intended to purchase - whatever that something might be !

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70 comments
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Mking1276
, US
Feb 25, 2009 12:55 pm EST

This company is a crooked, CROOKED company! I just found a charge of $36.99 charged to my card. I called 3 different phone numbers before I finally got a valid number. After a long, heated conversation, and also threatening to turn this over to the Police department for fraudulently charging my card, low a behold, they found my account! The strange thing though, they have an address and information from 4 years ago, but they have a card number from my checking account and debit card that was just opened in 2017! Once they found my account, they found that I had actually been charged 3 times since September of 2017. They say that they "will refund the entire amount due to me being so upset". Watch out using your credit card online people!

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Jude
, US
Jul 12, 2010 1:22 pm EDT

An $11.99 charge was posted to our Visa, and I didn't recognize the company nor remembered any item that was purchased. When I called to negate the charge, I was told that the charge was for something I signed "Yes" to online. I am very careful not to do that because I'd been caught before, but must have done this with some internet purchase. The fast talking rep told me that the membership was good till July 11, 2017, so we shall see... Her last words were, " I will keep your account active." I said, "No!" as she hung up. I will call again to unsubscribe--will let you know how it goes.

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Mister T
, US
Dec 20, 2010 11:21 pm EST

I have no idea who these people are, I contacted them last month when I noticed a 15.00 charge to my debit card. I`ve never received any notices or material in the mail about any membership. I checked my debit cards last 10 transactions and there was that 15.00 charge again. I told the representative of TLC Great Fun that I wanted to cancel the membership that I never signed up for. I was told that no more charges would be made to my card. well they lied. How can i get a full refund?

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Monroe210
, US
Feb 13, 2011 10:10 pm EST

I just noticed that TLG charged me two payments this month of 15.99 each. Who are they and who do we see about kicking butt and getting refunds? Anyonme know? This is a criminal act if all of us are having the same thing happen to us. Anyone had a similar invident from "free shipping"? I can only think of one culprit, "Toys R Us". I bought some of my daughters Christmas there because I am unable to stand or walk for long periods. I did my Christmas shopping online and I have these two weird charges now! I hate Toys R Us. They do not even have wheelchairs at their stores.

Valerie
Valerie
, US
Jun 17, 2008 8:37 am EDT

Last week, I was looking through a few of my credit card statements and realized that there was a charge of $9.99 on a few of them. Well, a few turned into 15. For the past 15 months, they have been stealing money from me that I never authorized. I called my bank last week and they told me to get a hold of the company, which the information my bank gets for the companies name is Outbound Telemarketing Merchants. Whatever that is...Anyways, they gave me a number to call and when I called, the companies system was down and so the lady told me to try back in a few hours. Well, I did and ever since last week, they put me on hold and then they hang up on me or the connection is lost. I hope this helps someone else. I read everyone else's and it sure helped me. If this happens to you, don't wait until the last minute to notice and do something about it like I did. Let's stop this company from doing this to someone else. We don't deserve things like this!

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Eric Davison
,
Feb 27, 2008 4:18 pm EST

I was charged 12.99 in January on my Chase credit card and thought nothing of it, initially. When I saw another charge for the same $12.99 in February, it became apparent that I was signed up for some membership that I never signed up for. The number given on my statement is [protected] CT. While searching on the internet for TLG Great Fun, I was not able to find their web site, but I was able to see numerous complaints about TLG and read about numerous unsuccessful attampts to stop and reverse the charges. You may have already received numerous complaints about these fruadulent charges. What can I do to - at the very minimum - stop future charges?

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shanoncox
,
Sep 23, 2008 1:50 pm EDT

I checked my bankstatement and I had a charge for $11.99. I phone the bank and they provided the number to TLG Great Fun. When I called they did not have record of my name or card info. I was put on hold and a supervisor came on line and he located my information. I was told that I bought tickets through Fandango online. This registered my credit card with them. They told me they would not reimburse me for illegally charging my card and to call my bank.

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Mosker
, US
Nov 05, 2009 10:15 am EST

I recieved a phone call from an agency associated with my bank on 5-6-09. They told me that a company that is known to be associated with fraud charged my bank account for 12.99. I thought that someone had stolen my debit card number and was using it. Turns out that this company got MY information from a website where I had purchased checks. When I called them, the opening recording stated that I was supposed to have recieved membership information and a billing statement. I never recieved either. When I asked why I had never recieved this information, I was told that I probable threw it away. HOW WOULD THEY KNOW?! They never sent it! I proceded to tell them that by using my information and taking money from me without my permission was theft. These people have no remorse for the hundreds (or maybe thousands) of people that they have stolen from. If anyone wants to try to do something to stop these people, e-mail me at [cray31@ivytech.edu] (link: mailto:cray31@ivytech.edu). If enough of us get together, maybe we can stop these criminals. I only lost thirteen dollars, but I've read many stories about people who have lost more because of this company. Let's shut them down.

Valerie
Valerie
, US
Jul 01, 2008 8:45 am EDT

I had the same thing happen to me. I had a charge on my statement from TLG Great Fun, called the bank and found out another charge had just been posted. Both charges were 11.99.

I called [protected] (the bank gave me this phone number) and was told I had signed up through Priceline, where I bought tickets a couple of months ago.

I told them to cancel my account and reverse the 2 charges. They agreed and said it will take 7-15 days, so I will wait and see now.

Be aware when using Priceline and for people who are in the same situation, ask for your money back from TLG Great Fun...not so fun!

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Jenni
,
Aug 22, 2008 4:17 am EDT

I have already went through my bank and had a discussion with someone at TLG they told me that I signed up for this when I went through Classmates.com. That I checked the little box excepting their offer to take $10.00 my purchase of the Gold Membership to Classmates. I did not except this. It is a default button that automatic resets itself when navigated away from that page. FRAUD! I went through my bank to retrieve my money. They were taking out $12.99 a month. I was told that I will receive my refund in 5-7 business days for 4 months worth of charges. I only received 2 months. Also, I just looked at my account today, and they charged me $1.00 for privacy guard. After I told them to close the account. Also, it is fraud to use an debit card that is no longer with my account. It was changed because of unauthorized purchase, from this exact company. I will be putting in a claim to fraud alert. I want the rest of my money, and I want your license to sell revoked.
Jennifer Baker- Evans, Ga.

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Kathy
,
Sep 22, 2008 6:03 pm EDT

Over the weekend, I happen to notice on my bank statement a debit card withdrawal for $14.99 to a company TLG*GREAT FUN. I called immediatly and no one answers the phone on the weekends. Obviously I don't even know who these people are, nor I have never authorized this company to charge my account. I called today, Monday, and "Sally" said that I purchased something off of a commercial on TV and signed up for this "Discount Company". Bologna! I don't buy anything off of the TV nor do I live in a place to where I could use any of their "discounts". I live in a rural mountian community. Needless to say, they have been charging me for 4 months. "Sally" is suppose to credit me back for 2 months at $14.99 a month, today and I have to fill out a complaint form in which they are mailing me, for the other 2 months. I told ole Sally, to prove to me where I have signed a document stating that they can charge my credit card. No Answer. I also told "Sally" that this is theft and I did a little research over the weekend to find out who and what this company is all about and by the complaints, I'm not the only they have been ripping off!

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Roger
, US
Feb 13, 2009 11:29 am EST

I looked at my checking account today to see that I have become the latest victim of this so called "company".

I am sure that it was from the classmates site that I joined a few months ago.

I have read about 100 of the other complaints and no one has a solution other than to cancel your credit card number. How sad, that this place can do this and that places like classmates and priceline and fandango use them.

Perhaps the controller of this site can post a shortcut directly to the BBB, or some other fraud business reporting agency.

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AndE76
, US
Sep 29, 2009 3:19 pm EDT

I recieved bill for 11.99 for several months which were not authorized.

I called their no [protected] and cancelled the unauthorized service but got rebilled the next month and now they dont answer their calls. the company is tlg greatfn and apparently gained access to my account through priceline when my daughter booked a trip. they must be a off shore company because the waiting music on their phone no. is really off the wall and the first call sounded Indian.

the Credit card co. has blocked them but i wonder if this is a larger con.

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Dee Wach
,
Nov 03, 2008 5:48 pm EST

I too was having money taken from me by Tlg Great Fun Company. Fortunately I found a phone number for them and was able to get my credit card credited back for 2 months. Here is the number [protected]. They also have a fax that I have to use to ask for my other month to be credited back. Here is their fax [protected] Support Services. Good luck and be careful if you order anything online. Check to see what happens when you hit "submit". Apperantly that was my downfall into this mess.

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Johnny Clark II
, US
Jan 22, 2009 7:08 am EST

TLG Great Fun has been charging my bank account since the 1st of the year. there charging $12.99 and I want it to stop and I want to ge my money back . The fowllowing dates below are the dates I've been charged: 1-31-08, 3-3-08, 4-1-08, and 5-2-08. Please let me know what I can do to get my money back. The total amount that has been charged is $51.96. I really need that money. I have enough problems paying bills without having money stolen out of my account

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seattlematt
Seattle, US
May 21, 2009 4:50 pm EDT

This was a mis-guided click of a mouse when signing up for classmates .com.
They offer coupons for 30 days then charge $12.99 per month if you don't do anything, don't remember the issue...no body cares..operator error...WTF?
They will cancel and send vouchers for food and gas from anywhere. You sent the reciepts back to them and they right you a check in 10-12 days. WOW.

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lalozmamma
,
Sep 24, 2008 7:40 pm EDT

I just checked my checking account to see if a check had been processed. There was an $11.99 deduction from a company called Great Fun. I have no idea who or what this company is and I have by no mean authorized the payment. The last I heard fraud was still a crime. Can anybody help me? My husband is sick and we have no money at times for groceries to pay his medical expenses. I cannot afford an unauthorized deduction of any amount. PLEASE HELP!

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mike
Lincoln Park, US
Mar 14, 2009 4:34 pm EDT

This company charged my credit card without authorization for 12.99 each month . I cancelled the card 3 times and finally closed the account. Please stop . the phone number does not offer any help. they put you on hold and then never pick up.

I think it is a phone scam as well. Dangerous company. aPut them out of business

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Joyce Hanlon
, US
Nov 28, 2009 1:42 pm EST

I have been receiving charges of $11.99 from this company since Jan. 2017. They refunded 4 months back but I was told to write to the main office which I did on Nov. 9. They did not respond. It is a scam and fraudulent use of a credit card. It should be investigated. I have absolutely no idea what the charges were for and they couldn't tell me when I called. This is the second time I got caught in this type of scam. The other time I received my credit back. I will be reporting this fraudulent use of a credit card to the BBB.

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SUSAN R MANLEY
,
Nov 09, 2008 4:54 pm EST

i was charged $11.99 and did not authorize tlg to do so. how can i go about getting that back?
susan r manley
[protected]

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MM
,
Jan 29, 2008 12:00 am EST

So i call these jokers after being charged over $150 total for this crap and some guy named Ron, who I'm sure his real name is Abu or something, tells me i signed up for a membership back in November of 2017, which is pure crap. He goes on to tell me they received a positive response from my email address confirming the membership. Again, pure crap. They promised me I'd have the full refund back on my card within 10-15 business days.

Any of you guys and girls out there NOT get your refund back after the 10-15 days...

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Annonymous
, US
Nov 11, 2007 12:00 am EST

This will show up on your Credit Card statement...

TLG*GREATFN... their phone number is always "closed" and this company gets you by: filling out surveys or rebates, and even through paypal you can get caught up in this scam. I suggest you have an internet credit card specifically and after it happened for a few months, you can either keep calling and disputing it, or save some hassle and close your account which is probably smarter. This sucks and I am one who has experienced it as well! Luckily I was an $11.99 victim. ALWAYS READ SMALL PRINT

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Holly
,
Oct 28, 2008 8:48 am EDT

Judging by the long llist of complaints i was reading it seems as if the money swipers struck again! I was charged $36 b/c I joined Columbia House and they sold this BS company my credit card info basically ... they covered their theft by saying by joining Columbia House I "authorized" joining them ... Wachovia helped a bit but basically now I am in the waiting period ... I got a cancellation number from TLG but Wachovia gives the merchant 7 days to refund before filing a dispute ... I know that its only $36 and definetly could have been WAY worse but in these times money is money ... I guess I am another victim ... :(

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GregDave
, US
Sep 02, 2009 6:21 pm EDT

This company some how got my debit card infor mation and deducted out of my account, how did they do this? 16.99 I am trying to find out who they are and how they could do this without my permission. I do not understant! We all work hard for our money, and should be safe from this kind of company to be able to come in and just take my money, I am going to try to get my money back but who can be contacted to sto this kind of action! I am upset because it takes my time to do this .

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Diane Shimomura
,
Sep 02, 2008 6:28 pm EDT

Recently noticed unauthorized charges from the mentioned company of 12.99p/mo. I contacted my bank for a phone contact. Upon speaking with a supervisor she could not locate my name or address as an account holder. I questioned her I could be billed when she couldn't even locate any information on me. I mentioned that I had seen numerous complaint on "Complaints Board" for this same thing and asked how they get away with fraudulant billing? She said to forward my complaint with proof of the charges ( copy of my bank statement with the charge listed) to the above address. I am not secure in fwdg any bank information of this type. What documentation is safe to fwd?

I don't even know where they got my information from unless it was from HOTWIRE.com - since that's the only purchase that I've ever done.

Beware!

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Heather
Soddy Daisy, US
Jul 09, 2008 1:26 pm EDT

This needs to be stopped. After reading a lot of the complaints and I am suffering the same problem, there must be something that we can send out to watch for. I never received anything from Great Fun and after calling them to cancel they wanted to send me four $10.00 certificates but I replied no three times until they finally gave me a cancellation number. I asked for the $11.99 to be refunded on my account and Rachel from Great Fun said that I should have it refunded on my account in 10 days. Believe you me, I will be checking my account from now on.

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Lavonta Norwood
Chicago, US
Jul 30, 2009 5:09 pm EDT

TLG GREAT FUN ARE SCAM ARTIST. BEWARE OF THEM YOU MAY ORDER SOMETHING ON LINE FROM SOMEONE ELSE. THEY'LL CHARGE YOUR CARD $14.99 WITHOUT YOU EVER SPEAKIN TO NO ONE

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Mister T
, US
Dec 20, 2010 11:20 pm EST

I have no idea who these people are, I contacted them last month when I noticed a 15.00 charge to my debit card. I`ve never received any notices or material in the mail about any membership. I checked my debit cards last 10 transactions and there was that 15.00 charge again. I told the representative of TLC Great Fun that I wanted to cancel the membership that I never signed up for. I was told that no more charges would be made to my card. well they lied. How can i get a full refund?

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Cindy
,
Aug 06, 2008 7:36 pm EDT

TLG had a 30 day trial period to try their product (vacation coupons). As soon as I received the information in the mail, I called and canceled. Several months went by and then they began billing my debit account. I called to complain and had to send them copies of the statements where I had been billed. The charges stopped for a few months, but, has now resumed again. I've called to have these charges stopped and have been billed the past three months.

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verrante
Saint Charles, US
Apr 28, 2009 4:37 pm EDT

I just happened to look at a recent itemized statement from my CLOSED Capital One Credit Card account and noticed a single charge for $11.99 from TLG*GREATFN15070642MAR [protected] CT. I contacted this company and discovered that I had been charged for SEVERAL billing cycles for a service that I have NEVER used and had no idea what the charges were for. Someone please help get rid of these parasitic companies. They're ruining the trust of the American consumer and are playing a big part in the downfall of our economy. I'm going to put this complaint up on Facebook and Twitter as well. Time to put crooks like this out of business, doncha think?

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TooDisgusted
Sterling Heights, US
Mar 10, 2010 11:30 am EST

My charge card was fraudulently charged. They claimed I had a transaction thru another company (that I never heard of) and then said I signed up for a membership...which I never did. I contacted the Company via the 800 number and they at first refused to refund the $14.99 until I said I would turn them in. The agent then passed me onto the supervisor, whom decided to refund the $14.99 saying it will take 7 days for the transaction to go thru...I will monitor this to make sure I get my refund. This is a scam!

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Coojo
, US
Feb 08, 2013 5:50 pm EST

Same thing happened to me. Sad mistake I made was I never checked my statements until now, 4 yrs of 11.99 a month. I filed a dispute through my bank and claim against TLG. They guy had the nerve to ask me if I still wanted to keep the membership while on the phone with the claims rep.

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sammibrandt
Glendale, US
Nov 26, 2011 2:46 pm EST

I also have an unauthorized charge on my bank statement from TLG Great Fun and have no idea what it is for.

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MOMMY25
, US
Oct 05, 2011 5:42 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I just called this so called "company" because they been withrawing 12.99 a month since I don't know when, and I had no idea. So I called and they offered me a $25 gift card to keep their services!What services? I don't even know what they do or offer or anything! I'm willing to go as far as I have to go to get my money back. They been getting this amount of money since 2017, I don't even wanna do my math to know the exact amount, cuz now going through my bank statments sometimes they will charge it twice a month. This people are going to hear from ALL of us!

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Jane Davis
Clearwater, US
Apr 24, 2011 7:07 am EDT

Yes, David. This company is a scam. I worked there - for a marketing group who is in cohoots to extract your bankcard information and to charge you until you close your account. DO NOT EVER DIVULGE OR PROVIDE YOUR BANKCARD INFORMATION TO ANYONE UNDER THE GUISE OF SELLING GREAT FUN OR SHOPPERS ADVANTAGE. DO NOT fill out online surveys providing your phone number and demographics -- they are trolling for victims. That's the simple, short, and not-so-sweet of it. Your name and information is sold at high dollars to mass marketing telemarketing companies, and it's extremely difficult to get out of . After 25 years in the legal field and working there? This company called "Think Direct Marketing Group, Inc." has a pending class-action lawsuit against it and should be closed down. Immediately. It's not the telemarketers fault, tho, most of us didn't know it was a scam because we never had access to the programs GREAT FUN or SHOPPERS ADVANTAGE -- only read scripts -- and hourly/commission rates were known until they figured out what kind of profit they wanted to make for that week.

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Another Vic
, US
Sep 29, 2010 7:26 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Yep! Just this month, 129.99 charged to my credit card, by TLG JUST FOR ME. I had never heard of these people before. WHY CAN"T THEY BE STOPPED ?

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pgpopkin
Aspen, US
May 17, 2010 7:18 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

TLG*Great Fun charged my credit card twice in six months alleging I signed up for membership when I purchased an item from FootSmart. TLG*Great Fun, if they are not operating fraudulently, are certainly operating deceptively verging on a scam. They said they will credit my credit card (I don't even know they got my number).
They better or they will be sued.

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Jeanne Brewster
Quart, US
Feb 01, 2010 10:02 am EST

Both TLG Great Fun and Trvlady have been billing my debit account and I have not been able to cancel them or have any rewards...

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FunNewJersey is a scam
merith, US
Dec 21, 2009 8:13 am EST

Fun New Jersey or funnewjersey.com is a scam. They sold my information to 50 different companies.
Do not give them your information!

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joseph kyriakakis
Vail, US
Nov 05, 2009 1:07 pm EST
Verified customer This comment was posted by a verified customer. Learn more

This is a SCAM! Could not get a refund.

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