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Resolved
TLG Great Funcharge on credit card

K

We have no idea why charges of $11.99 are appearing on our Bank Statement. We never noticed it until doing our taxes this year and going through our expenses. This is quite insidious. there is an 800 number that we will try to call in the morning. We appreciated finding others with this complaint on this site which is making us think that this is, in fact, something fraudulent or at the very least a misrepresentation of some kind of service. We appears that whatever it is we're being charged for was something we never intended to purchase - whatever that something might be !

Responses

  • An
    Annonymous Nov 11, 2007

    This will show up on your Credit Card statement...

    TLG*GREATFN..... their phone number is always "closed" and this company gets you by: filling out surveys or rebates, and even through paypal you can get caught up in this scam. I suggest you have an internet credit card specifically and after it happened for a few months, you can either keep calling and disputing it, or save some hassle and close your account which is probably smarter. This sucks and I am one who has experienced it as well! Luckily I was an $11.99 victim. ALWAYS READ SMALL PRINT

    0 Votes
  • Jo
    john brooks Nov 30, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I also had 2 charges from tlg grtfun, neither authorized, bank is closing account per my request, wheres the law enforcement?!?

    0 Votes
  • Ca
    Carlos Martinez Jan 25, 2008
    This comment was posted by
    a verified customer
    Verified customer

    January 08 is the 2nd month I have been charged by tlg great fun, you have to close the account you have with your bank, this stupid company has to be stopped !!!!!

    0 Votes
  • Mm
    MM Jan 29, 2008
    This comment was posted by
    a verified customer
    Verified customer

    So i call these jokers after being charged over $150 total for this crap and some guy named Ron, who I'm sure his real name is Abu or something, tells me i signed up for a membership back in November of 2017, which is pure crap. He goes on to tell me they received a positive response from my email address confirming the membership. Again, pure crap. They promised me I'd have the full refund back on my card within 10-15 business days.

    Any of you guys and girls out there NOT get your refund back after the 10-15 days...

    0 Votes
  • Ry
    Ryan Pedersen Feb 19, 2008
    This comment was posted by
    a verified customer
    Verified customer

    When I realized that my account had been illegally charged by TLG Great Fun of 35.99 plus the overdraft fee of 27.00, I immediately called their customer service department and got ahold of some guy named Bernard on the 1st who told me that they would have my money back in the bank in 10-15 business days. Fifteen days later I called and spoke with yet another person at customer service who proceeded to do nothing about it as well. I then called on the 18th to find out why they hadn't put my money back into my account and spoke with a lady by the name of Laurie Anne who put me on hold and had me there for so long that I had to hang up and call back where I got ahold of another guy named Christian at customer service who proceeded transfer me over to a supervisor by the name of Isaac. He told me that I would have my money back in the bank in 48 hours, gave me a cancellation code, and then proceeded to tell me it would be another 10-15 business days. He also gave me the review board's fax number stating that he needed a copy of the overdraft charge. He stated that there was nothing he could do about something like that because it was a 3rd party charge ... WTF? I have never heard of these people before, I still have no clue what they are or what they do, and I NEVER signed up with the ###. I have already contacted a lawyer ... I suggest that anyone else who has a problem with these ### does the same.

    0 Votes
  • Ho
    Holly Feb 19, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Ha! When I called it went like this " Hi, My name is.....Greg" Yeah sure. Everyones having problems with them just let your credit card company know about the fraud cuz everyone keeps getting charged and nobody is seeing any money back.

    0 Votes
  • Er
    Eric Davison Feb 27, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I was charged 12.99 in January on my Chase credit card and thought nothing of it, initially. When I saw another charge for the same $12.99 in February, it became apparent that I was signed up for some membership that I never signed up for. The number given on my statement is [protected] CT. While searching on the internet for TLG Great Fun, I was not able to find their web site, but I was able to see numerous complaints about TLG and read about numerous unsuccessful attampts to stop and reverse the charges. You may have already received numerous complaints about these fruadulent charges. What can I do to - at the very minimum - stop future charges?

    0 Votes
  • Mi
    mICKY Mar 26, 2008
    This comment was posted by
    a verified customer
    Verified customer

    http://www.consumeraffairs.com/scam_alerts/trilegiant_complaints.html

    0 Votes
  • To
    tomasj Apr 17, 2008

    great fun says they are connected to priceline.com if this is true then why do we book thriugh priceline that has a link to get 10% back on your flight or vacation WE should boycott priceline is it worth it? YES when they let this ### operation take money out of my account is the ftc worth contacting

    0 Votes
  • Valerie Jun 17, 2008

    Last week, I was looking through a few of my credit card statements and realized that there was a charge of $9.99 on a few of them. Well, a few turned into 15. For the past 15 months, they have been stealing money from me that I never authorized. I called my bank last week and they told me to get a hold of the company, which the information my bank gets for the companies name is Outbound Telemarketing Merchants. Whatever that is...Anyways, they gave me a number to call and when I called, the companies system was down and so the lady told me to try back in a few hours. Well, I did and ever since last week, they put me on hold and then they hang up on me or the connection is lost. I hope this helps someone else. I read everyone else's and it sure helped me. If this happens to you, don't wait until the last minute to notice and do something about it like I did. Let's stop this company from doing this to someone else. We don't deserve things like this!!!

    0 Votes
  • Valerie Jul 01, 2008

    I had the same thing happen to me. I had a charge on my statement from TLG Great Fun, called the bank and found out another charge had just been posted. Both charges were 11.99.

    I called [protected] (the bank gave me this phone number) and was told I had signed up through Priceline, where I bought tickets a couple of months ago.

    I told them to cancel my account and reverse the 2 charges. They agreed and said it will take 7-15 days, so I will wait and see now.

    Be aware when using Priceline and for people who are in the same situation, ask for your money back from TLG Great Fun...not so fun!

    0 Votes
  • He
    Heather Jul 09, 2008

    This needs to be stopped. After reading a lot of the complaints and I am suffering the same problem, there must be something that we can send out to watch for. I never received anything from Great Fun and after calling them to cancel they wanted to send me four $10.00 certificates but I replied no three times until they finally gave me a cancellation number. I asked for the $11.99 to be refunded on my account and Rachel from Great Fun said that I should have it refunded on my account in 10 days. Believe you me, I will be checking my account from now on.

    0 Votes
  • Bc
    BCrippen Jul 29, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I have had the problem with TLG GreatFun for almost a year. 11.99 out of my account every month. The bank gave me the 800 number and of course its always says disconnected. Internet fraud is a huge problem, all it takes is applying for a card, or banking, or even purchasing on line and you are DONE!!! Fine print on most anything says, "we provide or sell your personal info to other affiliates!! That's it...DONE. But 11.99 is not the worst thing that can happen. we have had up to 139.00 out of ours and had to close accounts.

    0 Votes
  • He
    Heidi Aug 06, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Tlg great fun comes with priceline. They are experts on doing fradulent charges, its just a pop-up. I recently had $11.99 charged to my visa, I called my bank right away and told them it was a fradulent charge. They took right off. All you have to do it report the company and tell them is fradulent. They do this to anyone that buys anything off of priceline.

    0 Votes
  • Ci
    Cindy Aug 06, 2008
    This comment was posted by
    a verified customer
    Verified customer

    TLG had a 30 day trial period to try their product (vacation coupons). As soon as I received the information in the mail, I called and canceled. Several months went by and then they began billing my debit account. I called to complain and had to send them copies of the statements where I had been billed. The charges stopped for a few months, but, has now resumed again. I've called to have these charges stopped and have been billed the past three months.

    0 Votes
  • Je
    Jenni Aug 22, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I have already went through my bank and had a discussion with someone at TLG they told me that I signed up for this when I went through Classmates.com. That I checked the little box excepting their offer to take $10.00 my purchase of the Gold Membership to Classmates. I did not except this. It is a default button that automatic resets itself when navigated away from that page. FRAUD! I went through my bank to retrieve my money. They were taking out $12.99 a month. I was told that I will receive my refund in 5-7 business days for 4 months worth of charges. I only received 2 months. Also, I just looked at my account today, and they charged me $1.00 for privacy guard. After I told them to close the account. Also, it is fraud to use an debit card that is no longer with my account. It was changed because of unauthorized purchase, from this exact company. I will be putting in a claim to fraud alert. I want the rest of my money, and I want your license to sell revoked.
    Jennifer Baker- Evans, Ga.

    0 Votes
  • Di
    Diane Shimomura Sep 02, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Recently noticed unauthorized charges from the mentioned company of 12.99p/mo. I contacted my bank for a phone contact. Upon speaking with a supervisor she could not locate my name or address as an account holder. I questioned her I could be billed when she couldn't even locate any information on me. I mentioned that I had seen numerous complaint on "Complaints Board" for this same thing and asked how they get away with fraudulant billing? She said to forward my complaint with proof of the charges ( copy of my bank statement with the charge listed) to the above address. I am not secure in fwdg any bank information of this type. What documentation is safe to fwd?

    I don't even know where they got my information from unless it was from HOTWIRE.com - since that's the only purchase that I've ever done.

    Beware!

    0 Votes
  • Ka
    Katie Sep 16, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Hey, checkout the other threads on TLG GREAT FUN -- there are HUNDREDS of people out there just like me and you! Mine was through FANDANGO.COM too -- I wrote them a nice little email giving them a piece of my mind! Go to the BBB in CT (or NY, whereever your bank statement claims their company to be) and I will supposedly get a refund in 7 days and it took 2 days to get this resolved since I found the $11.99 charges for the last three months. Also, check back your statements up until you purchased the tickets and make sure they didn't charge you and you happened to miss the charges. I had to change my debit card and file a bank fraud report AND go to the Police Station to file a fraud police report. Take care -- hope this helps you out :)

    PS: When TLG responded to the BBB email, they claimed I provided a password which is NOT true. Don't them them fool you!

    0 Votes
  • Ka
    Kathy Sep 22, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Over the weekend, I happen to notice on my bank statement a debit card withdrawal for $14.99 to a company TLG*GREAT FUN. I called immediatly and no one answers the phone on the weekends. Obviously I don't even know who these people are, nor I have never authorized this company to charge my account. I called today, Monday, and "Sally" said that I purchased something off of a commercial on TV and signed up for this "Discount Company". Bologna!!! I don't buy anything off of the TV nor do I live in a place to where I could use any of their "discounts". I live in a rural mountian community. Needless to say, they have been charging me for 4 months. "Sally" is suppose to credit me back for 2 months at $14.99 a month, today and I have to fill out a complaint form in which they are mailing me, for the other 2 months. I told ole Sally, to prove to me where I have signed a document stating that they can charge my credit card. No Answer. I also told "Sally" that this is theft and I did a little research over the weekend to find out who and what this company is all about and by the complaints, I'm not the only they have been ripping off!!!

    0 Votes
  • Sh
    shanoncox Sep 23, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I checked my bankstatement and I had a charge for $11.99. I phone the bank and they provided the number to TLG Great Fun. When I called they did not have record of my name or card info. I was put on hold and a supervisor came on line and he located my information. I was told that I bought tickets through Fandango online. This registered my credit card with them. They told me they would not reimburse me for illegally charging my card and to call my bank.

    0 Votes
  • La
    lalozmamma Sep 24, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I just checked my checking account to see if a check had been processed. There was an $11.99 deduction from a company called Great Fun. I have no idea who or what this company is and I have by no mean authorized the payment. The last I heard fraud was still a crime. Can anybody help me? My husband is sick and we have no money at times for groceries to pay his medical expenses. I cannot afford an unauthorized deduction of any amount. PLEASE HELP!!!

    0 Votes
  • An
    Angry Too Sep 26, 2008
    This comment was posted by
    a verified customer
    Verified customer

    "Great Fun" (as if there wasn't anything more ironic in this entire world) has scammed me too. End it as fast as you can. Call their hotline up repeatedly and demand that they cancel your subscription and get you a refund. If you can, record the conversation too.

    Don't take no for an answer, either. Hundreds of people have been scammed by this scummy little 'company.'

    0 Votes
  • Ra
    Raj Oct 27, 2008
    This comment was posted by
    a verified customer
    Verified customer

    This seems not so good. I also booked airline tickets on Priceline and got a membership card from great fun. I already had a similar experience with another card co. from orbitz so I called them immediately and got my so called membership canceled under trial period. Why isn't Priceline doing anything about it... I guess that's how they are able to CHOP are prices... or CHOP are pockets.
    All I would say is Buyers Be Ware...

    0 Votes
  • Ho
    Holly Oct 28, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Judging by the long llist of complaints i was reading it seems as if the money swipers struck again!! I was charged $36 b/c I joined Columbia House and they sold this BS company my credit card info basically ... they covered their theft by saying by joining Columbia House I "authorized" joining them ... Wachovia helped a bit but basically now I am in the waiting period ... I got a cancellation number from TLG but Wachovia gives the merchant 7 days to refund before filing a dispute ... I know that its only $36 and definetly could have been WAY worse but in these times money is money ... I guess I am another victim ... :(

    0 Votes
  • De
    Dee Wach Nov 03, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I too was having money taken from me by Tlg Great Fun Company. Fortunately I found a phone number for them and was able to get my credit card credited back for 2 months. Here is the number [protected]. They also have a fax that I have to use to ask for my other month to be credited back. Here is their fax [protected] Support Services. Good luck and be careful if you order anything online. Check to see what happens when you hit "submit". Apperantly that was my downfall into this mess.

    0 Votes
  • Fr
    Fred Nov 06, 2008

    I too have been ripped off by Great Fun. Due to my poor scan of my credit card I have been ripped for a year for 12.99 a month. The only reason that I discovered the scam they had the nerve to send me a price increase for the product I knew nothing about. Does anyone know what to do?

    0 Votes
  • Be
    Beth Schecter Nov 07, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Someone has to stop this company. They are somehow linked into priceline and other online travel companies. They have been charging my credit card 11.99 for 9 mos. I finally stopped it but now I need to get the money back they have stolen from me.

    0 Votes
  • Su
    SUSAN R MANLEY Nov 09, 2008
    This comment was posted by
    a verified customer
    Verified customer

    i was charged $11.99 and did not authorize tlg to do so. how can i go about getting that back?
    susan r manley
    [protected]

    0 Votes
  • Ju
    Julianne Nov 10, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Susan,

    I'm in the same boat as you. I was trying to pay for my DiscoverCard bill yesterday and found this $11.99 charge from GreatFun. I called their technical support line [protected] and spoke to Omar who cancelled my account immediately. He gave me a cancellation number and his extension number. However, for refund of the initial $11.99 charge, I would have to call their membership dept. Omar also explained that I supposedly "signed up" with GreatFun back in Aug, 08 when I purchased an airline ticket online from www.airtran.com.

    I emailed GreatFun yesterday, and they said they were unable to process refunds via e-mail. They did, however, email me their Membership Department toll-free number [protected], opt 5 between Monday - Friday, 9:00a.m. - 11:00p.m. (EST). I called and spoke to a rep, and she asked her supervisor about the refund and it was approved. They said they will refund the money to my credit card account in 10 biz days. I called DiscoverCard right away and asked them to note the above information in my account as proof. We will see if GreatFun will do what they promised.

    Hope this helps, good luck!

    Julianne
    Columbia, MD

    0 Votes
  • Br
    Brad Nov 26, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Where's the BBB at, Great Fun needs to stop having fun scamming people

    0 Votes
  • An
    Annetta Varner Nov 26, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I also am a victim of this scam I reserved a parking space by the Airport and they got my credit card # off my reservation I call them and canceled it 3 week ago and than today I received a card (great Fun) in the mail. When I call them again their message says it is closed for the holidays I am not done with them. Is there a was to bring a class action LAW suit against them maybe this should happen .

    0 Votes
  • Pe
    Pezhman Ali Pourpezheshege Dec 02, 2008
    This comment was posted by
    a verified customer
    Verified customer

    This compnay is a total scam. I never signed up and they charged me for over a year when I never received anything. This should be illegal on the internet.

    0 Votes
  • Tr
    trudy Dec 04, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I have been chaged many many times by this company tlg greatfn... I have cancelled it a few times with them, only to be charged again on my c card just a few days later! I am really bull about this as I never did order anything from this company. I called my c card co today and they told me they were filling out a form about it... they also told me that there was basically nothing they could do since that company has the bank number... i change in my c card number would not do any good. What if my c card was stollen? changing my account number wouldn't do any good? I am very dissapointed to know of this. If it happens again, I will get another c card from another company, transfer my balance over and that should be the end of the problem... I hope... I never knew this could happen that these merchants can get this information without someone actually using their card at their business... sad, , but true! Does reporting to the better business bureau help???

    0 Votes
  • Ri
    rippedoffboater Dec 04, 2008

    I just got off the phone for my second time with these frauds. First I spoke with Billy who gave me incorrect information and it has been 3 months and I have still to receive a refund. Then I was informed that the first joke gave me the wrong information and then I spoke with stacy who so sincerely apologized for the inconvenience and actually told me that I wouldn't receive a credit until at least 5 weeks. They sure didn't need to wait to illegally charge my bank account.

    0 Votes
  • Jo
    Johnny Clark II Jan 22, 2009

    TLG Great Fun has been charging my bank account since the 1st of the year. there charging $12.99 and I want it to stop and I want to ge my money back . The fowllowing dates below are the dates I've been charged: 1-31-08, 3-3-08, 4-1-08, and 5-2-08. Please let me know what I can do to get my money back. The total amount that has been charged is $51.96. I really need that money. I have enough problems paying bills without having money stolen out of my account

    0 Votes
  • Ro
    Roger Feb 13, 2009

    I looked at my checking account today to see that I have become the latest victim of this so called "company".

    I am sure that it was from the classmates site that I joined a few months ago.

    I have read about 100 of the other complaints and no one has a solution other than to cancel your credit card number. How sad, that this place can do this and that places like classmates and priceline and fandango use them.

    Perhaps the controller of this site can post a shortcut directly to the BBB, or some other fraud business reporting agency.

    0 Votes
  • Mk
    Mking1276 Feb 25, 2009

    This company is a crooked, CROOKED company!!! I just found a charge of $36.99 charged to my card. I called 3 different phone numbers before I finally got a valid number. After a long, heated conversation, and also threatening to turn this over to the Police department for fraudulently charging my card, low a behold, they found my account!!! The strange thing though, they have an address and information from 4 years ago, but they have a card number from my checking account and debit card that was just opened in 2017!! Once they found my account, they found that I had actually been charged 3 times since September of 2017. They say that they "will refund the entire amount due to me being so upset". Watch out using your credit card online people!!!

    0 Votes
  • As
    ash Mar 04, 2009

    They took £249.99 out of my account on 3rd march 2017, what number did you ring? please help...thanks

    0 Votes
  • Mi
    mike Mar 14, 2009

    This company charged my credit card without authorization for 12.99 each month . I cancelled the card 3 times and finally closed the account. Please stop . the phone number does not offer any help. they put you on hold and then never pick up.

    I think it is a phone scam as well. Dangerous company. aPut them out of business

    0 Votes
  • Do
    Donna Apr 07, 2009

    I know personally of 3 others besides myself who have had the same problem with Great Fun. Now, my son who is serving in IRAQ, is being victimized by them! He can't do anything about it while he's deployed, so they're making tons of money from him. This is sick.

    Why can't this company be stopped? Can we all get together and get a class action suit against them?

    0 Votes

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