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Great Fun review: unauthorized billing 66

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6:14 am EDT
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My credit card was charged on Feb. 19 with a bill for $139.99 for a fraud-guard service I do not want and did not request. The company designation on the credit card bill is “TLG*BuyersAdv#[protected]." On Oct. 15, this company had slipped in a bill of $149.99. When I called, they said I ordered the service. I did not remember doing so. I know I did not order the same service again just four months later. That bill gave their phone number: [protected]. On September 4, this same company slipped in a bill of $149.99. It is ironic that a company supposedly offering fraud protection is actually perpetrating fraud. I and at least one other have written the Connecticut Attorney General asking for prosecution.

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66 comments
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candysweetcane
Hendersonville, US
Nov 21, 2010 9:33 pm EST

i bank with bao and the buyers advantage charge (that i didnt request) sent my account into over draft protection. so i got screwed by both.

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Janice Converse
P. O. Box 213, US
Jul 25, 2016 5:30 am EDT

please cancel and refund my money to my credit card please and i won't say another word about this site.

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socialsapphire
, US
Dec 18, 2009 8:51 am EST

Wow thank goodness for this website. I just got this $40 offer in the mail today and I'm not going to let these people screw me! I saw on another forum that even if they send you the $40 visa card, it doesn't work unless you call the bank and have them activate it with some special code. You also have to wait 4-6 weeks for their "materials" to arrive, including the gift card, so they could probably charge you within that time frame and hope you don't even figure out the gift card, if they send it at all. FREAKING crooks!~

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tlaz
Ox, US
Nov 02, 2009 5:29 pm EST

My mother got taken too. What they seem to be doing is making arrangements with companies that already have accounts with people, and making them an offer where they hope they don't read the fine print. In my mother's case it was with her account with Haband Clothing. She got a check for $8.25 that can be used for "whatever you wish", plus 10% cash back for up to $1000 in purchases on Haband clothing. (Up to $100). All this is available for, (the first mention of which is as laid out in the fine print at the bottom of the last page) an annual membership fee of $145, charged to whatever card you have registered on the account.

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Beweird
Lapeer, US
Oct 20, 2009 6:04 pm EDT

They got me too. Let me know if a class action suit is in the future.

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ldsmith
Raleigh, US
Oct 16, 2009 9:11 am EDT

I am currently going through the same thing. I have been charged 13.99 for the past 3 months that i am now aware of from TLG . I was also being charged 35.00 nsf from Bank of America. A couple of weeks ago, they waived the fees and my husband paid the negative 8 dollars to bring the account current. This week we get a card in the mail from BOA saying we were being charged 13.99 and due to nsf we also have a 35.00 nsf fee. This was my alert to call the bank to see what was going on. BOA told me TLG was charging me. I told them I have never heard of such a company. I told them I don't even use BOA because we bank with a different bank. BOA was just for like a wire transfer for the most part. I don't even open the statements because we don't use BOA to worry about something being wrong. BOA called TLG and did a 3-way, they swore my husband did it and that they are only going to refund one 13.99 charge out of 3 that I know of. BOA said they would take care of the other 2 13.99 transactions and all the nsf fees. I am going to get a copy of my statements as far back as I can and check them beacause TLG said something that disturbed me and it was they have been charging since I got the account. I got the account in 2006. Its only been 2 days since I became aware and as of now my acccount is sill negative 96.00 TLG claim they sent us a gift card for using there services, I told them we have never heard of them, never recieved a gift card nor do we use rebates or checks that come in the mail. This is crazy.
If there is a way to due a class action suit, I would like to know. LS 10/16/09

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Star5
Tampa, US
Oct 15, 2009 9:43 pm EDT

My wife was also charged. is there a way to sue them in a class action suit?

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crazyknarf
, US
Sep 05, 2009 7:06 am EDT

If you never lose your credit or debit card, their are people trying to get that number. Here is some ways of getting it.

Video cell phones. Take a picture of your card before you swipe it.
Skimming the card when giving it to a wait staff. Or on an ATM machine.
Check all ATM machines to make sure their is no wireless on it. Easy to hack.

The store where you used your card was hacked.

Then they get this information and they use a white card or a gift card and go shopping on your money. Today you do not need to sign for stuff. You do not need to hand your card over to a cashier. If they still did this, their would be less fraud. The cashier would know that is not a credit card, but a cloned card and the police would be notified.

Oh almost forgot this one. If your Cards have this ")))" Your card is broadcasting your info 24/7. Check out RFID credit cards to find ways to protect yourself from this.

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Jenn586
MBoro, US
Sep 03, 2009 9:51 am EDT

I was just scammed by this TLG company as well... same as everyone else, I sent in a voucher for a $40 Lowe's gift card, and cancelled the accompanying service within the first month so as to never get charged. I never got the gift card but I wasn't going to complain since I cancelled the service. I just discovered that I've been charged $12.99 each month since January by TLG, called them yesterday and was told I will get 2 of those charges back within 7-10 days, and I can submit a request in writing for the remaining charges. Whatever.

The thing here is that I don't have Bank of America... I have my accounts with Citizen's Bank... and I have been googling this TLG company and I have seen complaints from customers of Chase and other credit cards as well as other banks. It seems to be the norm for most banks to have agreements with companies, and they ALL send these promotional items to suck you into monthly charges you don't want. So no matter what bank you have, call customer service and request to receive NO mailings other than those relevant to your accounts (statements, alerts etc.).. NO ads, NO promos. I have been unhappy with Citizens for a while now and considering a switch to Bank of America, and this recent TLG situation just kind of put me over the edge, but after looking into it I have found that changing banks won't prevent this kind of thing from happening... I just have to be smarter about it and be cautious of this type of promotion (free gift card, gift bag, etc.) and vigilant with my accounts.

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FWV
Carson, US
Aug 08, 2009 10:03 pm EDT

Same thing happened to my poor old dad today. The only difference was it was charged to a bank of America card that my dad had received in the mail but never activated. We called bank of America right away and they told us that we should contact Buyer's Advantage on MOnday, because they are unable to do so because it is closed after 5:00 p.m.. We were originally going to wait till Monday, but, then I decided to do some research and I typed up Buyer's advantage online and found the numerous complaint and stories that were identical to us. So, my radar for Fraud went off and I was pissed for my dad. I called Bank of America right away and told them the two major problems we were experiencing with the credit card. One was a card that was activated without my dad's approval and two an unauthorized charge in the amount of $139.99 that we never made and as a matter of fact, we weren't even in the country to make that charge, we were vacationing at that time. I also told them that I did some research and saw numerous complaints regarding Bank of AMerica and Buyer's Advantage, the customer service rep. transferred me quickly to dispute and claims department. I repeated information once again to the claims department and told him that I expected the problem to be resolved today and that was exactly what he did, he credited my dad's card in the amount of $139.99, we were then transferred to customer service, where my dad asked the representative to close his account, because he was unhappy that there was fraudulent activity on his card. His card was close and we do not plan to do any business with Bank of America ever again!

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AntoinetteSh
Baltimore, US
Aug 04, 2009 9:03 pm EDT

My grandmother has been scammed by this company. She is 82 yo. She noticed the charge of $139.99 on her statement and asked me to find out what this was. I typed in the company name and saw your complaints. She does not give her card # over the phone and is one of the sharpest 82 yo. you want to ever meet. She told me to take care of it, and of course that is what I intend to do for her.

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Cinron
Glassboro, US
Jun 20, 2009 12:59 am EDT

My 78-yr old mother was just charged a pending $139.99 from Buyer's Advantage from her BOA checking this afternoon or early evening. I watch her account since she has limited funds. I'm calling BOA first thing in morning. In reading your experiences, I don't want to wait another month for another charge against her account. I googled and found this site also and found, I hope, good information to have her account reimbursed. This is just one more reason to not like this bank, and my list is growing.

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don
, US
Jun 01, 2009 11:10 am EDT

Pedi paws has giving my credit card # to a third party TLG, whitout my authorization.

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Annie
, US
May 30, 2009 4:15 pm EDT

OMG I cannot believe I got scammed. I thought the first charge was for a vacuum cleaner I just bought. It was for 129.99. So I sucked that up to making a bad notation in my checkbook and not knowing what the charge for for. It cost me over 100 in overdraft fees. But I figured that was my stupid tax for not paying attention to my balance which I actually keep ongoing. Then this month, I get another charge of 139.99 from TLG again and this time the red flags went up. The number on the bank statement is a bogus number, so I googled TLG and found this site. And from this, I got up with the company, they have promised me cancellation and a refund. We'll see. I sure will be more vigilant in the future. It was SO easy to get "had." I am furious!

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Bonnie
, US
May 19, 2009 2:39 pm EDT

My Sovereing Bank credit card was charged on April 28, 2009 with a bill for $139.99 from TLG BuyersAdv too. On May 19, I called this company, they apologize saying they will return $115.o0 dollars, which is the difference because my "membership" was active between April 28 and May 19. Can you believe it! They are thieves! Because of this charge, my account were overlimit, so I have to pay $39.99 for overlimit and another $25.00 they discounted. This is crazy!

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marion57
Oban, GB
Jun 08, 2016 5:22 am EDT

i phoned them today on [protected] and was waiting 20 minutes to get threw with no sucsess, also got a letter saying i was approved and wanting more money after taking 49 99 out of my account last month, have being in touch with trading standards and they are looking in to them, i want my money back, they are getting away with it WHY ? ITS fraud IN MY EYES .

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Raveena
, KW
Jun 08, 2016 5:22 am EDT

i want thier email adress

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Mike Z
White Plains, US
Apr 27, 2009 9:42 pm EDT

I've seen this thing before, packaged as if it is a coupon claim.

When BOA send you their credit card statement, they include a little "voucher" for something like a $20 Target Giftcard or similar. If you signup, you are actually enrolling in this Trilegint Corporation "Buyer's Advantage" program. They send you your coupon, and enroll you in a trial period. If you do not actively cancel, the terms on the voucher say they can charge you $139 / month for the first year, and then increase it by $10 / month each subsequent year. The disclaimer says that they are not affiliated with BOA, but clearly they have some affiliation if BOA mails the signup form in with their statements.

To cancel, you need to call Trilegiant at: [protected]

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Riggs
Orlando, US
Apr 25, 2009 12:03 am EDT

My sister was hit with a charge of $139.99 from Buyers Advantage on 04/17/09. The irony here is that the funds were withdrawn from Bank of America too. At first, we thought that someone got a hold to her account and debitted these funds but
now we think that it is a scam.

Orlando FL

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Masher44
, US
Apr 13, 2009 5:25 pm EDT

They tried nailing me on Friday. I called and they said 7 -10 days and it will be refunded. ###.

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Marin Raducanu
Houghton Regis, GB
Jun 08, 2016 5:22 am EDT

i have no words

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Marin Raducanu
Houghton Regis, GB
Jun 08, 2016 5:22 am EDT

I want my money back immediately, please. You took 99.99 from my account without my authorisation

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askuncleprince
Luton, GB
Jul 25, 2016 5:30 am EDT

my name is princewill Igenewari i bak with HSBC and live in 183 hitchin road my email address is askuncleprince@yahoo.com my phone no is [protected] on march 3oth TLG LOANS STOCKPORT took £49.99 from my account pls i want the company to return it because am no longer interested in the loan. i will be grateful if this is done or else i will take neccessary action.
Thank you
Princewill

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Anna Caraveli
Alexandria, US
Apr 02, 2009 4:58 pm EDT

I had the same experience with TLG*BUYERSADV . Today (4/2/09) I checked online to see why I couldn't use my debit card when I had just deposited a check in my account, and I saw an unauthorized charge on 139.99 from them. My account was in the red because of all of the overdraft fees incurred, when I used my debit card assuming my balance was more than what it actually was. I have disputed these charges with Bank of America. I do not know this service provider neither did I ever order anything from them.

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duped
, GB
Mar 20, 2009 9:30 am EDT

You can add me to the list of those duped by TLG loans. I (admittedly was a stupid thing to do) gave bank details when they phoned offering me a loan of £2000. They told me they needed the £49 "processing fee" and that the papers for me to sign would be posted out to me the same day. They have my £49, but I have nothing from them. I have had to change my account details to stop them getting any more of my money. I guess I should count myself lucky that it was *only* a one off payment. Looking back at other comments I see it could have been much worse. Still - was looking forward to getting money (the loan) not giving it away!

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Edmundo Peralta
,
Jun 08, 2016 5:22 am EDT

i was charged $14.99 by TLG*GREATFN, i search for this company on the web and found that many people have the same fraud charges.
i called their toll free number [protected] to ask them my money back. they ask me for my member #, how the hell do i know what my "member #" is, is i have never signed or asked for one. Then they told me that my member# are some numbers that appear in my credit card statement.
anyway, i was told that i was automatically enrolled in their program because of some other company, Advantage ... something..
that tell me that this king of fraud can happen every time. you don’t even need to sign by mistake something.. seems that this is an automatic fraud.
they said that i should get my money back around 10 to 15 days. and that my "membership" is cancelled. let's see if true.

so be aware of your card statement. i check my statements online and i receive email alerts for charges, that’s why i noticed this charge, otherwise i wouldn’t noticed.

Regards

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