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CB Department Stores T.J. Maxx
T.J. Maxx

T.J. Maxx review: Billing service

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3:55 pm EST
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12/10/2025 Spoke with customer service at 1-877-822-2015 regarding monthly billing charges via postal service. I was informed that to receive billing via mail is $1.99 per month, otherwise it was paperless billing. I was told a notification would be sent via email when the monthly payment was LATE, with a late charge added. I wanted to know why I don't get the monthly bill via email. She stated they don't send your bill thru email, when paperless; we are supposed to go to your website and look for a bill. If company can send a late notice, they can certainly send
a bill via email.

Claimed loss: $27.00 Late charge

Desired outcome: Send monthly bills to customer email address.

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  1. T.J. Maxx Contacts

  2. T.J. Maxx phone numbers
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    Customer Service
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    Germany
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    Ireland
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    Netherlands
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    Poland
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    770 Cochituate Road, Framingham, New York, 01701, United States
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    Dec 15, 2025
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T.J. Maxx Category
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