Tissotwatch loses time

This review was posted by
a verified customer
Verified customer
Review updated:

I received a lovely 30th birthday present from my parents, a tissot watch that costs almost $1k. 2 years later the hand timepiece loses time (digital is ok). I figure it is the battery. Change that, still the same problem. I send it to swatch for repairs and they do something ($200 later). A couple of months later the same issue reappears. I send it back again. They keep it for a week, run some tests and send it back to me saying it is fine. This has happened about 10 times now. Each time they have it they keep it for 1-4 weeks, don't do anything and send it back. Every time it gets back to me it lasts anywhere from 2 days to 2.5 months before the same problem reoccurs. This has gone on for almost 18 months! I have given up, completely over the whole process. Won't be buying a tissot watch ever again, completely dodgy.


  • Dr
    Dr Stu Aug 29, 2021

    Mine loses about eight minutes a day. The problem started two years after buying it. The manufacturer told me it would cost more than two-thirds of the purchase price to fix it. My Casio - which I have had for five years - keeps perfect time and cost literally one-fifth of the Tissot. I expected better from Tissot, but I have learned my lesson. Avoid this brand.

    0 Votes
  • Tj
    Tjoe21 Feb 05, 2021
    This comment was posted by
    a verified customer
    Verified customer

    Picked up my new watch, a gift, yesterday. The store manager had called to tell me she had set the time and date the night before. It was about 4 minutes slow when I got it at 6:00 p.m., reset to correct time. This morning it was off by 5 minutes and was reset at 10:40 a.m.. After reading these post, the watch is going back tomorrow. So disappointed. Now I have to break the news to my wife, that she bought a lemon.

    0 Votes
  • El
    elmar mammadov Mar 15, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Same problem, my men's Tissot watch looses time, I'm so dissappointed with this aqcuisition. After reading all posts above, I don't want to spend even a penny for repairs and never buy this watch again.

    -1 Votes
  • Si
    Silence99 Aug 11, 2018

    I have a beautiful men's Tissot watch purched approximately 6 years ago. Your problem is identical to mine. It loses time, 10 minutes at a time, sometimes more. It abruptly stops working. The jeweler where I purchased it has kept it for 1 week to as long as a month on about 5 different occasions - no long term success. I shipped to one of the two national service centers 11 months ago. After a nearly $200 repair, it worked well (no explanation regarding the nature of malfunction, just that a malfunction was noted). Yesterday, it lost 10 minutes. I am told that the second hand "jumps" 4 seconds at battery depletion - this is not seen, rather, it is losing time much like it did before ceasing to work at all. While I believe it may still be under warranty from the repair nearly one year ago, I have spent more on repairing and maintaining this watch than the original price. I am sorry to say I will likely never purchase or recommend purchase of another Tissot timepiece, despite the beauty and elegance of my time piece.

    2 Votes
  • Us
    user1764276 Nov 23, 2017

    I also have the same issue with tissot watch, not one, but I have the same issue with both my watches., hopeless brand for the price. Never buy tissot again

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions



    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.