Register Sign in
FILE A COMPLAINT
Jewelry & Watches Jared The Galleria Of Jewelry
Jared The Galleria Of Jewelry Logo

Jared The Galleria Of Jewelry

45 Complaints
File a complaint

Having problems with Jared The Galleria Of Jewelry?

File a complaint and get it resolved. It’s quick, effective and absolutely free!
Proudly resolving consumer concerns since 2004

Jared The Galleria Of Jewelry Customer Service Contacts

375 Ghent Road
Akron, Ohio
United States - 44333
Mon9:00 AM - 10:00 PM
Tue9:00 AM - 10:00 PM
Wed9:00 AM - 10:00 PM
Thu9:00 AM - 10:00 PM
Fri9:00 AM - 10:00 PM
Sat10:00 AM - 10:00 PM
Sun12:00 PM - 9:00 PM

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Jared The Galleria Of Jewelry Customer Service. Initial Jared The Galleria Of Jewelry complaints should be directed to their team directly. You can find contact details for Jared The Galleria Of Jewelry above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Jared The Galleria Of Jewelry. Discuss the issues you have had with Jared The Galleria Of Jewelry and work with their customer service team to find a resolution.

Jared The Galleria Of Jewelry Complaints & Reviews

Feb 18, 2021

Jared The Galleria Of Jewelry — Pandora/jared service

I wanted to get my wife a pandora ring for valentine's day. Was disappointed that they were no longer in...

Read full review →

Jared The Galleria Of Jewelry — Received tarnished bead and discolored ornament, not packed properly either

On, 1/8/2021 I ordered a 2018 Pandora ornament and charm gift, this was my first purchase ever with the company... I received the item today, 1/12/2021. Upon pulling the Pandora box out of the shipping box the top of the box fell off and the ornament, delicate, fell on the ground and the bead flew across the room... because whom ever packed it didn't rubber band or tape the box closed. Although nothing was broken, I messaged Jared website with regards to the item. The woman I spoke with was helpful and stated she would take note of it to her supervisor. I then proceeded to ask her about cleaning the bead as I received it completely tarnished... the bead, where it should be bright white and sparkly silver around the stones and enameling is completely tarnished. She gave me link to Pandora for cleaning instructions. As I look on Pandora, I see I have none of the items to be able to clean this. I shouldn't receive an item I just purchased and have it Arrive tarnished and then have to clean it that ridiculous. As I look at this item more and more I see the resin enamel on the top of the ornament is more a yellow white than the resin enamel on the bottom. Which is a bright white. I'm definitely frustrated...This was a gift for someone, now I have to do the leg work to make it presentable.

Received tarnished bead and discolored ornament, not packed properly either
Received tarnished bead and discolored ornament, not packed properly either
Received tarnished bead and discolored ornament, not packed properly either
Received tarnished bead and discolored ornament, not packed properly either
Received tarnished bead and discolored ornament, not packed properly either

Read full review →Hide full review
Comment Guidelines

Add your opinion

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    Jan 06, 2020

    Jared The Galleria Of Jewelry — watch repair service

    I have an automatic TAG Carrera watch. - left it for repair in February 2019 due to condensation inside the...

    Read full review →

    Jared The Galleria Of Jewelry — customer service holiday gift return policy

    I ordered a necklace as a Christmas gift on November 8th gave it to my wife on Christmas day the chain is too short tried to return it. Would not extend the 30 day return policy for christmas gifts. I will Nerver buy from them agin. I tried to return it to the local store, thay would not wave the 30 day policy, I then called customer service and talked with a superviser, the most thay might be willing to do is exchange it with something of like value.

    Read full review →Hide full review
    Comment Guidelines

    Add your opinion

      By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

      Jared The Galleria Of Jewelry — rolex watch

      Purchased a pre owned Rolex watch, i was never told that the parts were "non factory enhancements." I went to...

      Read full review →

      We are here to help

      • 16 years' experience in successful complaint resolution
      • Each complaint is handled individually by highly qualified experts
      • Honest and unbiased reviews
      • Last but not least, all our services are absolutely free

      Jared The Galleria Of Jewelry — customer service

      The last two times I have been to the Jared closest to me the employees have been beyond rude. My mother...

      Read full review →

      Jared The Galleria Of Jewelry — paid for a special order sapphire - just found out it's a zircon!

      we picked out engagement ring and wedding bands at end of may. wanted a teal sapphire, they said they would...

      Read full review →

      Jared The Galleria Of Jewelry — movado vizio watch

      Left my watch for a battery change At Old Country Rd., store I waited a month for my watch. Two days later my watch was not working, two things that really bother me here one the fact that I was overcharged nearly 3 times the amount that the battery should've cost . My watch had minor hairline scratches Visible only with a loop but when I received my watch it had scratches that I could see without a loop that were not there for this reason I did not take my watch back to Jareds For its warranty no one in their right mind would go back to a place that couldn't fix the watch the first time to boot give it back to me with scratches that weren't there.Ultimately I had my watch repaired at Tourneau corner cost me $35 not 75 which was the price they charged me Waited for my watch was repaired within one hour without any damages

      movado vizio watch

      Read full review →Hide full review
      Comment Guidelines

      Add your opinion

        By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

        Jared The Galleria Of Jewelry — refund of my 20%

        in February 2018 I bought a ring and they wanted 20% down which I used a credit card. I went to the store to...

        Read full review →

        Jared The Galleria Of Jewelry — sales clerks

        I had purchased a very expensive semimount at Jared's about 10years ago. It was a horrible experience. That...

        Read full review →

        Jared The Galleria Of Jewelry - Boardman, Ohio — Unauthorized credit application and unethical practices

        On 4/25/17 I shopped Jared's in Boardman, Ohio, only beginning to look for an engagement ring. They...

        Read full review →

        Jared The Galleria Of Jewelry — Credit lowering for loyal customers

        12/11/2016 I have been a loyal customer of Jared for a couple of years, made payments on time, never had to...

        Read full review →

        Jared The Galleria Of Jewelry — Engagement Ring

        My fiancé and I purchased my ring and 2 custom wedding bands from Jared in Annapolis, Maryland on March 20...

        Read full review →

        Jared — Necklace given as Christmas gift

        I'am repeating this message because i'm not sure my first message went through. I received a...

        Read full review and 1 response →

        Jareds — Misleading Promotion

        I received a $25.00 promotion for signing up for their webmail.

        I noticed they had a $100 discount for FUTURE purchased of Lois Hill jewelry for every $300 you spent. But you could only use it $100 for a $300 purchase in the future. No problem. I spent $829 which should give me 2 of the $100 certificates...I had an item for $329 that I wanted to purchase. I didn't receive my certificates and did the online help! They informed me that because I used the $25.00 certificate, I would not be eligible for ANY OTHER promotions. This is EXTREMELY BAD CUSTOMER SERVICE! The $100 certificate should not have any bearing on the $25.00 that they sent me for signing up for webmail. Two TOTALLY DIFFERENT situations! STAY AWAY or be BURNED as I was...NO more purchased at Jareds and I will spread the word!

        Read full review →Hide full review
        Comment Guidelines

        Add your opinion

          By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

          Jared Galleria Of Jewelry — The rep refused to change the ring, but it was defective

          We bought two wedding rings from the company Jared Gallery of Jewelry. The seller provided the 3 years warranty and he told us that the quality was really good. But the ring simply broke after 4 days, and we decided to contact the seller immediately. We asked to change it, ‘coz it might be defective. But the rep refused and spoke in really rude and inappropriate manner with me. Don’t buy from them, ‘coz you will get awful jewellery and no services at all.

          Read full review →Hide full review
          Comment Guidelines

          Add your opinion

            By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

            Jared Jewelers — Horrible customer service

            I went To Jared to have a vintage 3ct natura Russianl alexandrite and diamond halo ring repaired because one...

            Read full review and 1 response →

            The complaint has been investigated and
            resolved to the customer's satisfaction
            Resolved             Jared — Rip off

            I purchased a 1 ct diamond ring for my girlfriend at the time.. I spent 4 thousand dollars on it.. Sadly me...

            Read full review →

            Jared's Galleria Of Jewelry — Poor customer service.

            I purchased a necklace online & had been by the Jared's by the Village several times awaiting for its arrival. Unfortunately, during that time I misplaced my license. When I went pick up my purchase I had my passport which clearly had my photograph & address. The Jared's let me make a purchase the day before with my passport & social security number but now would not give me my online purchase. They would not let me return the necklace & have it sent to my home. They were the least accommodating. Sadly, at this time I was dealing with illness in the family which comes with stress. Now these people were giving me added stress. I will never return to that store. I was specifically told to go to the DMV for my purchase at Jared Jewelry. What if I was aged or disabled & could not obtain a license. No regard by management at that store or customer service. They took my $ & I had to jump through hoops to get my product.

            Read full review →Hide full review
            Comment Guidelines

            Add your opinion

              By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

              The complaint has been investigated and
              resolved to the customer's satisfaction
              Resolved               Jared — Refund

              I blogged last week about a refund that was supposed to be mailed and wasn't. They informed me that my...

              Read full review →

              IN THE NEWS

              Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
              If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
              One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
              A consumer site aimed at exposing unethical companies and business practices.
              ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
              You'll definitely get some directions on how customer service can best solve your problem.
              Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.