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Jared The Galleria Of Jewelry

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Jared The Galleria Of Jewelry Customer Service Contacts

375 Ghent Road
Akron, Ohio
United States - 44333
Mon9:00 AM - 10:00 PM
Tue9:00 AM - 10:00 PM
Wed9:00 AM - 10:00 PM
Thu9:00 AM - 10:00 PM
Fri9:00 AM - 10:00 PM
Sat10:00 AM - 10:00 PM
Sun12:00 PM - 9:00 PM

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Jared The Galleria Of Jewelry Complaints & Reviews

Feb 18, 2021

Jared The Galleria Of Jewelry — Pandora/jared service

I wanted to get my wife a pandora ring for valentine's day. Was disappointed that they were no longer in...

Jared The Galleria Of JewelryReceived tarnished bead and discolored ornament, not packed properly either

On, 1/8/2021 I ordered a 2018 Pandora ornament and charm gift, this was my first purchase ever with the company... I received the item today, 1/12/2021. Upon pulling the Pandora box out of the shipping box the top of the box fell off and the ornament, delicate, fell on the ground and the bead flew across the room... because whom ever packed it didn't rubber band or tape the box closed. Although nothing was broken, I messaged Jared website with regards to the item. The woman I spoke with was helpful and stated she would take note of it to her supervisor. I then proceeded to ask her about cleaning the bead as I received it completely tarnished... the bead, where it should be bright white and sparkly silver around the stones and enameling is completely tarnished. She gave me link to Pandora for cleaning instructions. As I look on Pandora, I see I have none of the items to be able to clean this. I shouldn't receive an item I just purchased and have it Arrive tarnished and then have to clean it that ridiculous. As I look at this item more and more I see the resin enamel on the top of the ornament is more a yellow white than the resin enamel on the bottom. Which is a bright white. I'm definitely frustrated...This was a gift for someone, now I have to do the leg work to make it presentable.

Received tarnished bead and discolored ornament, not packed properly either
Received tarnished bead and discolored ornament, not packed properly either
Received tarnished bead and discolored ornament, not packed properly either
Received tarnished bead and discolored ornament, not packed properly either
Received tarnished bead and discolored ornament, not packed properly either

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    Jan 06, 2020

    Jared The Galleria Of Jewelry — watch repair service

    I have an automatic TAG Carrera watch. - left it for repair in February 2019 due to condensation inside the...

    Jared The Galleria Of Jewelrycustomer service holiday gift return policy

    I ordered a necklace as a Christmas gift on November 8th gave it to my wife on Christmas day the chain is too short tried to return it. Would not extend the 30 day return policy for christmas gifts. I will Nerver buy from them agin. I tried to return it to the local store, thay would not wave the 30 day policy, I then called customer service and talked with a superviser, the most thay might be willing to do is exchange it with something of like value.

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      Jared The Galleria Of Jewelry — rolex watch

      Purchased a pre owned Rolex watch, i was never told that the parts were "non factory enhancements." I went to...

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      Jared The Galleria Of Jewelry — customer service

      The last two times I have been to the Jared closest to me the employees have been beyond rude. My mother...

      Jared The Galleria Of Jewelry — paid for a special order sapphire - just found out it's a zircon!

      we picked out engagement ring and wedding bands at end of may. wanted a teal sapphire, they said they would...

      Jared The Galleria Of Jewelrymovado vizio watch

      Left my watch for a battery change At Old Country Rd., store I waited a month for my watch. Two days later my watch was not working, two things that really bother me here one the fact that I was overcharged nearly 3 times the amount that the battery should've cost . My watch had minor hairline scratches Visible only with a loop but when I received my watch it had scratches that I could see without a loop that were not there for this reason I did not take my watch back to Jareds For its warranty no one in their right mind would go back to a place that couldn't fix the watch the first time to boot give it back to me with scratches that weren't there.Ultimately I had my watch repaired at Tourneau corner cost me $35 not 75 which was the price they charged me Waited for my watch was repaired within one hour without any damages

      movado vizio watch

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        Jared The Galleria Of Jewelry — refund of my 20%

        in February 2018 I bought a ring and they wanted 20% down which I used a credit card. I went to the store to...

        Jared The Galleria Of Jewelry — sales clerks

        I had purchased a very expensive semimount at Jared's about 10years ago. It was a horrible experience. That...

        Jared The Galleria Of Jewelry - Boardman, Ohio — Unauthorized credit application and unethical practices

        On 4/25/17 I shopped Jared's in Boardman, Ohio, only beginning to look for an engagement ring. They...

        Jared The Galleria Of Jewelry — Credit lowering for loyal customers

        12/11/2016 I have been a loyal customer of Jared for a couple of years, made payments on time, never had to...

        Jared The Galleria Of Jewelry — Engagement Ring

        My fiancé and I purchased my ring and 2 custom wedding bands from Jared in Annapolis, Maryland on March 20...

        Jared — Necklace given as Christmas gift

        I'am repeating this message because i'm not sure my first message went through. I received a...

        JaredsMisleading Promotion

        I received a $25.00 promotion for signing up for their webmail.

        I noticed they had a $100 discount for FUTURE purchased of Lois Hill jewelry for every $300 you spent. But you could only use it $100 for a $300 purchase in the future. No problem. I spent $829 which should give me 2 of the $100 certificates...I had an item for $329 that I wanted to purchase. I didn't receive my certificates and did the online help! They informed me that because I used the $25.00 certificate, I would not be eligible for ANY OTHER promotions. This is EXTREMELY BAD CUSTOMER SERVICE! The $100 certificate should not have any bearing on the $25.00 that they sent me for signing up for webmail. Two TOTALLY DIFFERENT situations! STAY AWAY or be BURNED as I was...NO more purchased at Jareds and I will spread the word!

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          Jared Galleria Of JewelryThe rep refused to change the ring, but it was defective

          We bought two wedding rings from the company Jared Gallery of Jewelry. The seller provided the 3 years warranty and he told us that the quality was really good. But the ring simply broke after 4 days, and we decided to contact the seller immediately. We asked to change it, ‘coz it might be defective. But the rep refused and spoke in really rude and inappropriate manner with me. Don’t buy from them, ‘coz you will get awful jewellery and no services at all.

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            Jared Jewelers — Horrible customer service

            I went To Jared to have a vintage 3ct natura Russianl alexandrite and diamond halo ring repaired because one...

            The complaint has been investigated and
            resolved to the customer's satisfaction
            Resolved
            Jared — Rip off

            I purchased a 1 ct diamond ring for my girlfriend at the time.. I spent 4 thousand dollars on it.. Sadly me...

            Jared's Galleria Of JewelryPoor customer service.

            I purchased a necklace online & had been by the Jared's by the Village several times awaiting for its arrival. Unfortunately, during that time I misplaced my license. When I went pick up my purchase I had my passport which clearly had my photograph & address. The Jared's let me make a purchase the day before with my passport & social security number but now would not give me my online purchase. They would not let me return the necklace & have it sent to my home. They were the least accommodating. Sadly, at this time I was dealing with illness in the family which comes with stress. Now these people were giving me added stress. I will never return to that store. I was specifically told to go to the DMV for my purchase at Jared Jewelry. What if I was aged or disabled & could not obtain a license. No regard by management at that store or customer service. They took my $ & I had to jump through hoops to get my product.

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              The complaint has been investigated and
              resolved to the customer's satisfaction
              Resolved
              Jared — Refund

              I blogged last week about a refund that was supposed to be mailed and wasn't. They informed me that my...

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