Breitling Complaints & Reviews

Breitling / brand new defective breitling watch

Jul 11, 2019

Reviewing the brand I have never seen worst customer service from any of manafacture or retailer, I bought a watch from Breitling Boutique in Mirdif City Center Dubai, which turned out to be defected I returned it to the store within 2 weeks whereas they promised to repair it in no more...

Breitling / boutique working hours, if any!!!

Jun 24, 2019

I have been calling for five days and visited the boutique in Riyadh but to no avail. I even called your branch in Jeddah to inquire if Breitling decided and closed their Riyadh's boutique for good, and guess what ?! Not even the Jeddah branch is picking up the phone!! I really believe that...

Breitling / unacceptable level of service

Jun 20, 2019

My name is Wael and I live in Riyadh Saudi Arabia. On 18th November 2018 and 3rd December 2018 I dropped 2 Breitling watches at your store in Riyadh for necessary check up and maintenance. last week and after almost 7 months of promises that the maintenance issue will be solved by the deal...

Breitling / my breitling watch - fix a problem

May 25, 2019

I have been trying to drop my watch in Olya - tahlia shops to be fixed for the past week and there are no one to receive it. Watch Shop is closed and employees do not come to work. It is a shame to buy such an expensive watch and I am not able to maintain it. I am reconsidering to buy...

Breitling / return policy

Nov 16, 2018

To Whom It May Concern; I was a client at a Breitling Boutique at the Oculus in NYC. At the time of purchase of two watches I was told there I could think about the watches and return within 30 days. I had them for not 1 week and due to unforeseen events decided to return the unworn watches. I...

Breitling / seawolf maintenance

Nov 04, 2018

I took my seawolf watch to the Breitling shop in Jeddah on the 27th of August 2018 and they told me that it would take 4 months to get fixed.i agreed on that and all of a sudden Breitling shop called me yesterday to collect my watch that they didn't fix! Because of some logistics issues to...

Breitling / super avenger 2

Oct 31, 2018

Good afternoon. My name is David Branch and just about 2 months ago i decided to treat myself after alot of debate and thought i would treat myself to a super avenger 2. Please dont get me wrong i feel amazing when wearing the watch as gives the feel of class and qaulity to which i wa...

[Resolved] Breitling / new watch

Oct 15, 2018

Hi Last month I bought a new Transocean Chronograph in the UK. I live in Australia. Last week I flew back to Australia and noticed the following morning there was condensation inside the crystal. Today I took the watch to Gregory's jewellers in Campbell Town in NSW who charged me $75 to send...

Breitling / copy receipt

Oct 02, 2018

Hi there hope you can help me, lost my watch last week on holiday and trying to claim so I can purchase a new one, I bought from you in argyle arcade Glasgow 30/03/2010 breitling airwolf Ref a7836423/b 911 Ser 1172914 Greig Maxwell Windyknowe Cromwell road west Falkirk Fk1 1se, had many...

Breitling / Avenger II Seawolf A17331

Aug 07, 2018

I purchased the above watch in january of this year and the watch is still under Breitling warranty. It is the second Breitling watch I have purchased and I am extremely happy with the purchase. It is a watch I only wear on occasion and take extreme care when wearing it. It remains in it...

Breitling / transoceanic chronograph

Jun 07, 2018

Purchased a new Transoceanic Chronograph for my son's graduation from an authorized overseas Breitling dealer. I assumed that a new watch costing as much as a small car would work. To my embarrassment, once gifted, we noticed that the watch was not working. Breitling did not quality...

Breitling / breitling crosswind

May 18, 2018

Hi. I have had a briteling watch now for quite some time and absolutely love the watch. Just recently noticed that the gold wings have become unattached in my thinking this should never happen in the life of the watch. And disappointed as I cannot use the watch for fear of it causing...

Breitling watch / Cockpit b50

Apr 28, 2018

This watch had to be repaired before a year old. It had to be set to the Swiss and total time was a month without. Then the charger cord would not connect to the watch. Replacements are expensive and hard to get for a simple wire. Called distribution center in Connecticut but was told had...

Breitling / colt automatic

Dec 15, 2017

I purchased the watch about 14 months ago. In that time I have returned it twice for repair with a recurring fault. Both times the fault was with the watch and not external damage. The brand promises high quality but has not delivered that at all. I asked for a replacement watch but the...

Breitling / superocean 44 special

Dec 06, 2017

Purchased this watch on 10/31 at Diamond International, Puerto Maya, Cozumel for $3, 600. Upon evaluation by my GIA Appraiser, he discovered scratches on Crystal & on the Bevel above it. Watch has never been worn. Contacted CUST SVC USA (Jen and Margaret) who stated Warranty only cover...

Breitling / watch

Nov 29, 2017

Further to my previous email I had problems with my braitling since day one. Breitling should consider either fund me or exchange it. My details: Dr Alex Rahbar 32 Bowness Crescent SW153QL, London, GB Here comes some photos for the watch details. My email [email protected] MY PHONE...

Breitling / time keeping

Nov 20, 2017

I bought a Breitling Colt in April 2017. It was losing time from day one. I took it to an authorized dealer, who sent it to the manufacturer. It came back with the message that the watch may lose up to 6 seconds per day and is within tolerance. The watch also stops completely when not on...

Breitling / 3 faults in 3 years

Nov 10, 2017

I am writing to you regarding the above Breitling watch. My watch was purchased at Watches of Switzerland at Heathrow Airport Terminal 3 on 15th February 2014. On 7th June 2014 I was forced to attend your London-Stratford Store as the watch had come to a complete stop. (Ref...

Breitling / bad service for breitling watch

Nov 05, 2017

Hi, My wife has a Breitling A77380BR watch. The watch worked fine for 10 years without any problems. Six months ago, my wife brought the watch for Battery replacement to the Israeli local agent (Padani). Since then the watch does not work properly. It is harry few hours a day. She already...

Breitling / women’s galactic 32 blue horizon face

Sep 30, 2017

So disappointed! I went into Jewelers ready to buy this watch based on the pictures shown on the Breitling website. When the salesperson pulled out the Horizon Blue with diamonds faced watch, the face was an ENTIRELY different color than what is shown on Breitling website. It’s actually more...

Breitling / unprofessional staff at service center

Sep 28, 2017

On 28 August 2017 I went to the Breitling Service Center at The Weld, Kuala Lumpur, Malaysia. The purpose of my visit was to replace the leather straps and also the dials on the watch. Upon waiting for the receptionist to provide me with the fee quote and the availability of the required...

Breitling / professional chronospace

Jul 22, 2017

i bought the watch 2 years ago and it worked fine until last April when it shows no synchronization between the digital and analog displays so i took it to the local dealer which sent it to Qatar workshop as they do not have a work shop in Riyadh-KSA and it took 2 month for overhaul it now...

Breitling / watch strap

Jul 20, 2017

I purchased a Galactic 36 Automatic Breitling watch on 30th May 2017 COSC: 6072219 A3733053/A717 A week ago, which is under two months after the purchase, I noticed a split in a strap which was quite noticeable. I am very disappointed with the quality of an expensive luxury piece as this to...

Breitling / Avenger 2 seawolf

Apr 14, 2017

To whom it may concern, Im emailing your esteemed company to complain and report a recent very disappointing issue. I have purchased a Breitling time piece from your boutique in riyadh, saudi arabia, shortly after the purchase was made 2 weeks to be exact, as i was walking out the door...

Breitling / A13356 full service.

Apr 14, 2017

Liars, Estimate that is far from reality I don't recommend to anyone to deal with them, Their supervisor is super mean (Margaret) Not helpful, and simply not professional, For example, She said they can't touch my bezel since it has aftermarket diamonds (even that I told them before I...

Breitling / A13356 problem

Mar 31, 2017

Hi, my name is Limor Netzer, My phone number is 310-800-0232 I gave full description​ of my watch before I sent it, I was in writing with a women named Nicole (Nikki) Explained to her that my watch has aftermarket dial that I want to change to factory(black color) And full service, also...

Breitling / Super avenger 2 (Cosc:2794409)

Feb 02, 2017

Dear SirMadam, In July 2016 my wife bought me the mentioned watch for my 45th birthday, that watch was BEST gift of my life as I wanted and sometimes dreamed to have Breitling watch all my life, and finally I got it... Few months after I've received the watch (Super Avengers 2...

Breitling / Wear quality of watch strap

Sep 09, 2016

In December of 2014 I purchased a Breitling watch as a Christmas present for my son (a 2nd year Law With Spanish, & Spanish Law at the University of Nottingham). My son was delighted with the watch and was extremely proud to wear it. He took great care of it and never wore it whilst swimming...

Breitling / Over priced

Sep 04, 2012

I purchased two very expensive watches. I was told I was getting a very good deal. When I returned home I was looking at some other watches and noticed that the ones I had purchased were $1000.00 less on the internet. I emailed them and was told I received a good price and that was it...