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Tim Hortons

Tim Hortons review: service

J
Author of the review
7:12 am UTC

When Designating driving for Reliable Rides one of the employees made a joke and this happened in winter 2017. He was cleaning up and made a joke that caught me off guard because I didn't know him at all. He said, "Have no fear Janine is hear!" and went on with his duties.

I believe that there has been some internal gossiping and the experience didn't make me feel welcome or safe within the business. I didn't know this man.

Maybe the franchise owner shouldn't let the employees hire only family, friends or persons who don't have citizenship yet so that they can save money. I have noticed that a lot of the employees talk amongst themselves and my safety has been comprimised and my life threatened by carelessness in the kitchen.

Update by J979
Jan 05, 2020 6:57 am UTC

Mulitple times when going through the drive thru I have been abused by the staff. Called : [censored], and have said the following, " Shut the [censored] up you [censored]" or when they think they can get away with it, "itch". The "itch" comment was done yesterday on the 4th of Jan, 2020. This has been going on for months.
They are making off hand comments and also putting cigarette butts in my coffee.

There can be no other resolution that I can see other than a signed letter from the staff for their behaviour apologising for it.

I could ask for more considering this isn't the first location where I have experienced harrassment at the hands of the employees of this franchise.

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