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Tim Hortons

Tim Hortons review: Mobile app not working properly and sent coffee order to wrong store

A
Author of the review
1:54 pm UTC

Order #9710 was ordered via mobile app which was behaving oddly. The location for Lakeridge Oshawa was not lighting up as an option. The site was not wanting to order the coffee and then all of a sudden it worked. When no coffee was prepared, I found out that it got ordered at the Ritson Road store in Oshawa, where I have never gone. Please refund me the $1.05 charged to me. Thank you.

Ann Mueller

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