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Tim Hortonscustomer service food and beverages

1
R Sep 06, 2018

Over the past year of visiting the Tim Hortons in Southgate, Mi Ive experienced Unprofessional Staff
All frozen Drinks are all being served with chocolate whipped cream which they are not supposed too
Manager was smoking a cigarette leaning into the drive thru window
Closing before the time they were supposed too
Putting barely any whipped cream on the bagels EVERYTIME
Frozen lemonades are being made too sweet
Food and beverages are NEVER satisfying always incorrectly prepared
Employees are careless and unprofessional
I do a lot of big orders for a large office and I've never had an appropriate experience at this location so I have to drive out of my way to another location.
Please address this issue and re-train all staff including manager.

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