Tim Hortons review: cafemoka

On Dec. 31st.2019 at approx. 1950hrs. I went to the Tims franchise located in the Oshawa Lakeridge Health Hospital food court.
I ordered a couple of items including a large cafemoka .
When the cafémoka was given to me the push top lids opening had already been pushed and the cafemoka spilt on my leg and crotch.
Be advised that I am currently in the hospital and have to use a wheelchair.
I advised the staff and all they did was put a new lid on the cafémoka that too had the push lid section already pushed.
They never apologized nor did they refill the spilt portion of the item.
Never offered to replace the item just went on there way.
I guess they were more concerned about there New Years events or mad that they had to work on the holiday.
nice customer service... NOT...