SUBMIT A COMPLAINT

Thorntonsmanager shantell

Br Sep 14, 2019 Review updated:

I am very disturbed by the extremely rude manner in which I was treated at your location a few minutes ago. I had stopped on my bike while out riding to purchase a drink and juul pods. I was drinking my beverage before continuing my ride when an employee claiming to be the manager named Shantell (spelling uncertain) rudely informed me that I couldn't stand outside. I had been there maybe two or three minutes standing in front of my bike and was actually in the process of throwing away the can to leave. I have no issue with a no loitering policy, but to be spoken to in such a caustic and abrupt way as a paying customer is an extremely bad reflection on your company. I will not be returning and if this is indicative of her normal behavior she is a liability to your company and the Thortons brand.

Sort by: UpDate | Rating

Comments

  • Ga
      Sep 15, 2019

    You didn’t give the location and don’t seem to know if it’s Thorntons or Thortons.

    -1 Votes

Post your comment