CB Auto Parts and Repair Stores The Pep Boys Complaints #182-201

The Pep Boys review: tires

D van Moppes of Vallejo, US

Dec 09, 2019 2:36 pm UTC

Misleading tire sales
I had made an online purchase for 4 tires at the store in front of clerk. Order #[protected] on 12/03/2019
I received my online receipt for a grand total of $414.11 including taxes I did ask about a veterans discount of 10% which I was told when I made payment I would receive it.
I asked if I could do it two days later in which the clerk said was no problem, so I show on my appointment time 12/05/2019 at 1 pm when I'm told there where no tires. We ran in circles for a good hour where I had to go to a higher price tire and I had to comeback on 12/09/2019 at 9 am
So I completed the transaction to find out it cost me $464.61 and no Veteran discount.
I think it's really unfair how I was treated not only the run around and then price going up and my Veterans discount... I strongly suggest that this company needs to change their lying tactic.

D van Moppes

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