The Pep Boys review: Brake pads $50 off coupon never applied to the total!

I first called store #1496 4400 South Semoran Blvd Orlando, FL 32822 and spoke to the manager Louis Virzi. I asked him about the brake pads advertising they have on their site which is $99.99 for brake pads standard price and $50 off for the package which is rear and front totally to $150 for both including labor. The manager kept insisting for me to come one in so they can do a free Check on brakes no obligation. I said ok May 12, 2020 I went in and spoke to Johnathon B. Because Louis was busy and getting ready to go home around 5:30 pm or so... Johnathon aka John said yes you need brake pads in the front. I asked only in the front? Why do I hear a metal sound on the rear then said oh yes the rear also then showed me the amount both rear and front brake pads would come out to $150. including all service and labor. that's with the $50 off. no tax yet. He said they have to order the pads because they don't have them so to come on in the next day May 13, 2020 I said ok great. I went in they replaced the brake pads and charged me $228.98 I asked where is the $50 off. John said it's already a discount. I kept looking at my receipt to see where they applied the $50 off because $228.98 shouldn't be the total with the coupon. John left for the day so I spoke to Louis and showed him my receipt and the advertising ad they had online which expires May 31, 2020. He lied over the phone he lied in my face showing me his computer on brakes price that isn't The standard Price for my vehicle. I continued to ask him to show me where is the discount on my receipt and I showed him what they are advertising Online and over the phone doesn't match what they charged me. I said oh so you're telling me this is false advertising since you're stating you don't know about the advertising ad to your store. He stuttered not knowing what to say and walked away. I said I'm leaving but this will not stay like this! I'm reporting you to the better business bureau And filing a claim. I'm also calling Pep Boys Corporation Headquarters and filing a complaint! So I did exactly what I said I will do! I‘M also filing a dispute with my bank. THEY ARE SCAMMERS! FIRST & LAST TIME I WOULD EVER ALLOW THEM TO SERVICE MY VEHICLE. READ RECEIPTS THERES ALSO A MISC FEE OF $15 which doesn't make any sense.

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