Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website
The Hartford Logo

The Hartford Customer Care Service

The Hartford Financial Services Group, Inc.

1 Hartford Plz
United States - 06155

Customer Support Phone Numbers

+1 860 547 6343 0 0

The Hartford Complaints & Reviews

Hartford Auto Insurance / Hartford roadside assistance

klenk on Dec 10, 2016
Dec 10, 2016 by     klenk Hartford auto insurance roadside assistance Complaint Rating: Contact information: United States HARTFORD.COM aarp #333695370 2 hartford auto #55phb383033 today my front tire got stuck in a hole and I spent 2 hours on hold with Hartford roadside...

The Hartford / Diminished Value Claim

Panddrains on Jul 30, 2016
Hartford Casualty Insurance Company has acted in bad faith by unfairly and unjustly denying a diminished value claim. I was backed into by one of their covered members and the problems began immediately. At first they claimed that the member was not covered and I was just out of luck...

The Hartford / Price Gouging

Reviewer26461 on Jan 23, 2016
My premium was raised from around 1100.00 to 1600.00 a 500.00 dollar increase because I had received a ticket for going 7 miles an hour over the speed limit on an Interstate. This is the only ticket on my record. I was told the reason being was because the company thinks that if someone...

Hartford Insurance / Payment for short term disability discontinued for no reason.

Reviewer68473 on Jan 18, 2016
01/18/2016 this is the latest scam by Hartford to save money and make consumers unhappy. They begin short term disability payments without any paper documentation from doctor, only verbal. Then 7 weeks later they pick an arbitrary date that has nothing to do with your doctor...

The Hartford / Auto Insurance.

BobMoffit on Jan 1, 2016
As a long-time AARP member, (over ten years); I have always been proud to be part of an organization that sees to the needs of the over-50 crowd. In 2011 we took advantage of an AARP perquisite and switched our homeowner’s and automobile insurance plans over to AARP Hartford. We own two car...

The Hartford / Auto Insurance

Reviewer81028 on Oct 22, 2015
AARP Hartford is very dishonest. On Mar.2013, I was falsely accused by person of hitting his truck, ABQ, NM, after he stalked me to my parsonage home. Neither of us were ticketed. No evidence we had an accident (e.g. no paint transfer, etc). From police, he found my insurer was AARP...

The Hartford / I find this to be a complete rip off and would like other people to be made aware of this underhanded practice

Varikone on Nov 9, 2012
After deciding to switch to Hartford ins. after being very happy with Geico ins. for 7 years, Hartford increased my premium more than 22% due to an accident to my car 55 months ago when my car was parked. The accident was completely paid by the other person’s insurance, since my car...

The Hartford / Worker's Comp Adjuster Conducted Fraud

MCBurns on Jun 20, 2011
The Hartford worked a Worker's Comp settlement for GES after I sustained an on the job work injury. My claim representative at Hartford basically withheld vital doctor's transcriptions of my prognosis and medical condition and essentially told me that he supported a fraudulent...

The Hartford / Dishonest Theives

Mumbz on Jun 2, 2011
I recently received the enclosed ‘Lower Rate Notice’ from you. The only ‘lower rate’ I am interested in was the one I had with you before you cancelled my policy. In January 2011, having almost no income, I did not have the full amount for the payment requested on...

Hartford Auto Insurance / Used deceptive sales practices

14 v on Jun 1, 2011
When I called The Harford requesting a "quote" for auto insurance, at no time did the agent notify me that they would do a credit check. As a result of this, they listed four derogatory statements in the reply letter. The DIRECTOR, Susan L. Castaaneda, refused to answer my letter, instead...

The Hartford / untrustworthy, bogus insurance company

A. S. Long on Jun 1, 2011
I had complete automobile insurance through AARP's Hartford for several years. In fact, I paid more in insurance costs than my vehicles were actually worth. In 2006, a limb fell from a tree, damaging one of these cars. The Hartford covered the damage but cancelled the collision...

The Hartford / Extortion

THEHARTFORD on May 1, 2011
Do not buy insurance with this company, you will be sorry. They deny 100% of all disability claims. They Claim they never receive paperwork non-stop. They will ask that you pay them back when you switch to social security, but the payback is MORE than what they paid YOU!!! They do thi...

The Hartford / Disaster

Maison on Jan 14, 2011
In the begining of December i had a trailor stolen off my property.I used this trailor to keep and store tools and materials i didnt have room for in my shop. I called The Hartford and opened a claim for the tools and materials to reimburse me for the loss.Justin Koutros told me since i...

The Hartford Insurance Aarp / Auto damage

Calwoman on Jan 12, 2011
I have been insured by The Hartford through AARP for over nine years without a claim. They insure my home, condo and auto. The claim amount was approximately $1800 for damage to the Left Rear of my 2002 Cadillac Escalade. My car was in excellent condition with low mileage. The shop wanted...

The Hartford / over charge

the hartford auto ins. continuely over charged my ins. account. i requested that they would give me only what the state requirments where. beleiving they where a reputable company beause aarp is their sponcere like a fool i assumed their charges where right, only to find out later that...

Hartford Insurance / Customer Service

Heaven help you if you must contact The Hartford for help with your annuity. You cannot speak with a live person when you call. You reach an automated system with no option to speak to anyone unless you keep pushing random buttons on the phone like an idiot. And when you do reach someone...

Hartford Insurance / FRAUD

We were shopping around for replacement car, home owners and umbrella insurance. We were sick to death of State Farm and their crap, so for what we were paying for insurance decided to seek out a new company. We have excellent credit and no chargeable accidents. We contacted AAARP and got...

The Hartford / Arrogant and poor service

I tried to open a retirement account with this company and was met with resistance and unresponsiveness to basic and general questions about how they do business. They also refused to give me the basic information I needed to adequately compare them to their competition. These problem...

Hartford Insurance / lack of concern for customers

Recently my wife was involved in a 3 car collision. The car in front was driven by an elderly man that the local law enforcement allowed to leave the accident scene with NO CHARGES, or statement. The second car sat in the middle of the road on a curve with NO BRAKE or HAZARD LIGHTS on, and did...

The Hartford Retirement / Scammers

The fax that I sent them with the account info to send my distribution to had appearantly gotten smudged in the transmission. so instead of calling me to verify the numbers they made an assumption and sent my distribution to the wrong bank. This has happened twice since I enrolled with...

Contact Us


ATM Scam
ATM Scam
more videos More Videos

Reply to