Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Airlines and Air Travel Thai Airways Denied boarding, very rude and abusive staff behavior.
Thai Airways

Thai Airways review: Denied boarding, very rude and abusive staff behavior.

V
Author of the review
6:14 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Booking reference number [protected]

I Navin kumar shanmugam

have planned to travel from chennai to china (shanghai pudong airport) on 4/09/2023 at thai airways from chennai , i had valid visa ,valid Flight ticket, and return ticket, your staff who was handling the boarding pass asked for documents to me i have given everything to him(passport,flight ticket and return ticket) without verifying the return itenary they have told me that it is fake, i got shocked and called my brother to book a new return ticket, my brother booked a new return ticket from nanjing to bangkok ,bangkok to delhi, after showing that ticket with out even checking the staff told me its fake then i logged in that airways website and showed them the tickets copy , but they denied my boarding and said that today boarding has been closed and asked me come tomorrow ( note- the officer who handled my boarding he demanded me to book the return ticket only in thai airways and after i made my booking from nanjing to delhi he keeps asking me whats the purpose for me to visit delhi why dont you comeback to chennai i don’t understand one thing iam a indian citizen i have all rights to go anywhere in india who is your staff to ask me why iam traveling to delhi. Because of his very rude behavior and lot of irrelevant questions i denied boarding and i faced a huge loss, now who will bare my travel expenses,i lost lot of money in this, and also while handling me your staff were using abusive and disrespectful words on me it was a very big shame for me as a passenger infront of other passengers, i demand a proper explanation and answer for my loses . My flight scheduled time is 1:20 am and i was in the counter by 10:30 pm due to bad behavior of staffs and irrelevant questions they have wasted my time and they denied my boarding by 12:10am, i asked for a staff name to file a complaint but he became very angry and yelled at me and asked you are taking photo of me, which i dint even do that , i taught thai airwarys is. A good airways but this is the worst airlines i have ever saw , iam going to file a case on consumer court regarding this, i need justification.

More
Send message
Copy link
Report
Helpful? 0 0
Share
Reply

More Thai Airways reviews & complaints

Thai Airways - unacceptable customer service 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Thai Airways - expired 7up soft drink 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Thai Airways - lost baggage 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Thai Airways - unethical behaviour 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Thai Airways - wrong special meal 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Thai Airways - un-informed delay of thai airways (tg324) flight on 29th june 2023 from delhi to bangkok
Thai Airways - Lost luggage
Thai Airways - damage and loss of property
Thai Airways - rude male cabin crew
Thai Airways - Flights rescheduled by Thai Airways which make connections impossible
View all Thai Airways reviews and complaints
Next review
0 comments
Add a comment

  1. Thai Airways Contacts

  2. Thai Airways phone numbers
    +66 25 451 000
    +66 25 451 000
    Click up if you have successfully reached Thai Airways by calling +66 25 451 000 phone number 19 19 users reported that they have successfully reached Thai Airways by calling +66 25 451 000 phone number Click down if you have unsuccessfully reached Thai Airways by calling +66 25 451 000 phone number 18 18 users reported that they have UNsuccessfully reached Thai Airways by calling +66 25 451 000 phone number
    3%
    Confidence score
    Head Offiсe, Thailand
    +66 23 561 111
    +66 23 561 111
    Click up if you have successfully reached Thai Airways by calling +66 23 561 111 phone number 6 6 users reported that they have successfully reached Thai Airways by calling +66 23 561 111 phone number Click down if you have unsuccessfully reached Thai Airways by calling +66 23 561 111 phone number 6 6 users reported that they have UNsuccessfully reached Thai Airways by calling +66 23 561 111 phone number
    Thailand, Reservations
    +1 (800) 767-3598
    +1 (800) 767-3598
    Click up if you have successfully reached Thai Airways by calling +1 (800) 767-3598 phone number 0 0 users reported that they have successfully reached Thai Airways by calling +1 (800) 767-3598 phone number Click down if you have unsuccessfully reached Thai Airways by calling +1 (800) 767-3598 phone number 0 0 users reported that they have UNsuccessfully reached Thai Airways by calling +1 (800) 767-3598 phone number
    USA and Canada
    +44 207 491 7953
    +44 207 491 7953
    Click up if you have successfully reached Thai Airways by calling +44 207 491 7953 phone number 2 2 users reported that they have successfully reached Thai Airways by calling +44 207 491 7953 phone number Click down if you have unsuccessfully reached Thai Airways by calling +44 207 491 7953 phone number 1 1 users reported that they have UNsuccessfully reached Thai Airways by calling +44 207 491 7953 phone number
    33%
    Confidence score
    United Kingdom
    +61 298 440 999
    +61 298 440 999
    Click up if you have successfully reached Thai Airways by calling +61 298 440 999 phone number 15 15 users reported that they have successfully reached Thai Airways by calling +61 298 440 999 phone number Click down if you have unsuccessfully reached Thai Airways by calling +61 298 440 999 phone number 3 3 users reported that they have UNsuccessfully reached Thai Airways by calling +61 298 440 999 phone number
    67%
    Confidence score
    Australia
    +64 93 773 886
    +64 93 773 886
    Click up if you have successfully reached Thai Airways by calling +64 93 773 886 phone number 1 1 users reported that they have successfully reached Thai Airways by calling +64 93 773 886 phone number Click down if you have unsuccessfully reached Thai Airways by calling +64 93 773 886 phone number 1 1 users reported that they have UNsuccessfully reached Thai Airways by calling +64 93 773 886 phone number
    New Zealand
    +43 170 073 8937
    +43 170 073 8937
    Click up if you have successfully reached Thai Airways by calling +43 170 073 8937 phone number 1 1 users reported that they have successfully reached Thai Airways by calling +43 170 073 8937 phone number Click down if you have unsuccessfully reached Thai Airways by calling +43 170 073 8937 phone number 0 0 users reported that they have UNsuccessfully reached Thai Airways by calling +43 170 073 8937 phone number
    100%
    Confidence score
    Austria
    +32 25 024 744
    +32 25 024 744
    Click up if you have successfully reached Thai Airways by calling +32 25 024 744 phone number 1 1 users reported that they have successfully reached Thai Airways by calling +32 25 024 744 phone number Click down if you have unsuccessfully reached Thai Airways by calling +32 25 024 744 phone number 1 1 users reported that they have UNsuccessfully reached Thai Airways by calling +32 25 024 744 phone number
    Belgium
    +45 33 750 120
    +45 33 750 120
    Click up if you have successfully reached Thai Airways by calling +45 33 750 120 phone number 1 1 users reported that they have successfully reached Thai Airways by calling +45 33 750 120 phone number Click down if you have unsuccessfully reached Thai Airways by calling +45 33 750 120 phone number 0 0 users reported that they have UNsuccessfully reached Thai Airways by calling +45 33 750 120 phone number
    100%
    Confidence score
    Denmark
    +33 155 688 070
    +33 155 688 070
    Click up if you have successfully reached Thai Airways by calling +33 155 688 070 phone number 2 2 users reported that they have successfully reached Thai Airways by calling +33 155 688 070 phone number Click down if you have unsuccessfully reached Thai Airways by calling +33 155 688 070 phone number 0 0 users reported that they have UNsuccessfully reached Thai Airways by calling +33 155 688 070 phone number
    100%
    Confidence score
    France
    +49 699 287 4444
    +49 699 287 4444
    Click up if you have successfully reached Thai Airways by calling +49 699 287 4444 phone number 1 1 users reported that they have successfully reached Thai Airways by calling +49 699 287 4444 phone number Click down if you have unsuccessfully reached Thai Airways by calling +49 699 287 4444 phone number 0 0 users reported that they have UNsuccessfully reached Thai Airways by calling +49 699 287 4444 phone number
    100%
    Confidence score
    Germany
    +39 647 813 304
    +39 647 813 304
    Click up if you have successfully reached Thai Airways by calling +39 647 813 304 phone number 1 1 users reported that they have successfully reached Thai Airways by calling +39 647 813 304 phone number Click down if you have unsuccessfully reached Thai Airways by calling +39 647 813 304 phone number 0 0 users reported that they have UNsuccessfully reached Thai Airways by calling +39 647 813 304 phone number
    100%
    Confidence score
    Italy
    +31 208 083 085
    +31 208 083 085
    Click up if you have successfully reached Thai Airways by calling +31 208 083 085 phone number 1 1 users reported that they have successfully reached Thai Airways by calling +31 208 083 085 phone number Click down if you have unsuccessfully reached Thai Airways by calling +31 208 083 085 phone number 0 0 users reported that they have UNsuccessfully reached Thai Airways by calling +31 208 083 085 phone number
    100%
    Confidence score
    Netherlands
    +47 23 118 888
    +47 23 118 888
    Click up if you have successfully reached Thai Airways by calling +47 23 118 888 phone number 1 1 users reported that they have successfully reached Thai Airways by calling +47 23 118 888 phone number Click down if you have unsuccessfully reached Thai Airways by calling +47 23 118 888 phone number 0 0 users reported that they have UNsuccessfully reached Thai Airways by calling +47 23 118 888 phone number
    100%
    Confidence score
    Norway
    +351 761 8985
    +351 761 8985
    Click up if you have successfully reached Thai Airways by calling +351 761 8985 phone number 1 1 users reported that they have successfully reached Thai Airways by calling +351 761 8985 phone number Click down if you have unsuccessfully reached Thai Airways by calling +351 761 8985 phone number 0 0 users reported that they have UNsuccessfully reached Thai Airways by calling +351 761 8985 phone number
    100%
    Confidence score
    Portugal
    +7 495 280 1516
    +7 495 280 1516
    Click up if you have successfully reached Thai Airways by calling +7 495 280 1516 phone number 1 1 users reported that they have successfully reached Thai Airways by calling +7 495 280 1516 phone number Click down if you have unsuccessfully reached Thai Airways by calling +7 495 280 1516 phone number 0 0 users reported that they have UNsuccessfully reached Thai Airways by calling +7 495 280 1516 phone number
    100%
    Confidence score
    Russia
    +34 915 473 839
    +34 915 473 839
    Click up if you have successfully reached Thai Airways by calling +34 915 473 839 phone number 1 1 users reported that they have successfully reached Thai Airways by calling +34 915 473 839 phone number Click down if you have unsuccessfully reached Thai Airways by calling +34 915 473 839 phone number 0 0 users reported that they have UNsuccessfully reached Thai Airways by calling +34 915 473 839 phone number
    100%
    Confidence score
    Spain
    +46 859 883 600
    +46 859 883 600
    Click up if you have successfully reached Thai Airways by calling +46 859 883 600 phone number 2 2 users reported that they have successfully reached Thai Airways by calling +46 859 883 600 phone number Click down if you have unsuccessfully reached Thai Airways by calling +46 859 883 600 phone number 0 0 users reported that they have UNsuccessfully reached Thai Airways by calling +46 859 883 600 phone number
    100%
    Confidence score
    Sweden
    +41 442 156 500
    +41 442 156 500
    Click up if you have successfully reached Thai Airways by calling +41 442 156 500 phone number 1 1 users reported that they have successfully reached Thai Airways by calling +41 442 156 500 phone number Click down if you have unsuccessfully reached Thai Airways by calling +41 442 156 500 phone number 0 0 users reported that they have UNsuccessfully reached Thai Airways by calling +41 442 156 500 phone number
    100%
    Confidence score
    Switzerland
    +86 208 365 2333
    +86 208 365 2333
    Click up if you have successfully reached Thai Airways by calling +86 208 365 2333 phone number 3 3 users reported that they have successfully reached Thai Airways by calling +86 208 365 2333 phone number Click down if you have unsuccessfully reached Thai Airways by calling +86 208 365 2333 phone number 0 0 users reported that they have UNsuccessfully reached Thai Airways by calling +86 208 365 2333 phone number
    100%
    Confidence score
    China
    +852 21 797 710
    +852 21 797 710
    Click up if you have successfully reached Thai Airways by calling +852 21 797 710 phone number 1 1 users reported that they have successfully reached Thai Airways by calling +852 21 797 710 phone number Click down if you have unsuccessfully reached Thai Airways by calling +852 21 797 710 phone number 0 0 users reported that they have UNsuccessfully reached Thai Airways by calling +852 21 797 710 phone number
    100%
    Confidence score
    Hong Kong
    +91 114 149 7777
    +91 114 149 7777
    Click up if you have successfully reached Thai Airways by calling +91 114 149 7777 phone number 3 3 users reported that they have successfully reached Thai Airways by calling +91 114 149 7777 phone number Click down if you have unsuccessfully reached Thai Airways by calling +91 114 149 7777 phone number 0 0 users reported that they have UNsuccessfully reached Thai Airways by calling +91 114 149 7777 phone number
    100%
    Confidence score
    India
    +81 570 064 015
    +81 570 064 015
    Click up if you have successfully reached Thai Airways by calling +81 570 064 015 phone number 4 4 users reported that they have successfully reached Thai Airways by calling +81 570 064 015 phone number Click down if you have unsuccessfully reached Thai Airways by calling +81 570 064 015 phone number 1 1 users reported that they have UNsuccessfully reached Thai Airways by calling +81 570 064 015 phone number
    60%
    Confidence score
    Japan
    +63 25 808 424
    +63 25 808 424
    Click up if you have successfully reached Thai Airways by calling +63 25 808 424 phone number 2 2 users reported that they have successfully reached Thai Airways by calling +63 25 808 424 phone number Click down if you have unsuccessfully reached Thai Airways by calling +63 25 808 424 phone number 1 1 users reported that they have UNsuccessfully reached Thai Airways by calling +63 25 808 424 phone number
    33%
    Confidence score
    Phillippines
    +65 62 105 000
    +65 62 105 000
    Click up if you have successfully reached Thai Airways by calling +65 62 105 000 phone number 1 1 users reported that they have successfully reached Thai Airways by calling +65 62 105 000 phone number Click down if you have unsuccessfully reached Thai Airways by calling +65 62 105 000 phone number 1 1 users reported that they have UNsuccessfully reached Thai Airways by calling +65 62 105 000 phone number
    Singapore
    +82 237 070 133
    +82 237 070 133
    Click up if you have successfully reached Thai Airways by calling +82 237 070 133 phone number 1 1 users reported that they have successfully reached Thai Airways by calling +82 237 070 133 phone number Click down if you have unsuccessfully reached Thai Airways by calling +82 237 070 133 phone number 0 0 users reported that they have UNsuccessfully reached Thai Airways by calling +82 237 070 133 phone number
    100%
    Confidence score
    South Korea
    +971 42 681 701
    +971 42 681 701
    Click up if you have successfully reached Thai Airways by calling +971 42 681 701 phone number 2 2 users reported that they have successfully reached Thai Airways by calling +971 42 681 701 phone number Click down if you have unsuccessfully reached Thai Airways by calling +971 42 681 701 phone number 0 0 users reported that they have UNsuccessfully reached Thai Airways by calling +971 42 681 701 phone number
    100%
    Confidence score
    UAE
    More phone numbers
  3. Thai Airways emails
  4. Thai Airways address
    89 Vibhavadi Rangsit Road, Bangkok, 10900, Thailand
  5. Thai Airways social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 23, 2024
Thai Airways Category
Thai Airways is ranked 48 among 221 companies in the Airlines and Air Travel category
#46 ita-airways.com ita-airways.com #47 Hawaiian Airlines Hawaiian Airlines #48 Thai Airways Thai Airways #49 Tap Portugal Tap Portugal #50 FlyDubai FlyDubai
Trending companies
KissandFly / TTN
69 reviews
Gulf Air
98 reviews
Skylux Travel
20 reviews
Swiss International Air Lines
105 reviews
Kulula
52 reviews
Thai Airways Alternatives
Tripsta 87 reviews Vueling Airlines 182 reviews LATAM Airlines / LAN Airlines 109 reviews Qantas Airways 363 reviews Napoleon Grills 4 reviews