SUBMIT A COMPLAINT

Telkom SA SOCtelkom landline and adsl line

1
B Aug 01, 2018

ESS Survey (Pty) LTD had an agreement with Telkom for the above services. These services were terminated, in writing in January 2018 with the notice month, February 2018. Since March 2018 money was deducted from our account, it was addressed by visiting the Teklom shop in Middelburg Mall. April 2018 the same happened and it was addressed again at the same shop. May 2018 as well as June 2018 money was deductedand both times it was addressed at the same shop, time consuming but with no results. the last time I was given a reference number, [protected], and Telkom owed our company R3482, 90. July the deduction AGAIN went through and I am not going to spend any more time at Telkom shop, as it is a waste of time.
I have no other other choice now to go Hello Peter and the Ombudsman.
please advise of any action from your side to refund my company and cancel the deduction.

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