Telkom SA SOC – Pathetic service

The manner in which your customer care, doesn't care in resolving customer complaints is appalling to say the least, I have sent an email to telkom customer care because I couldn't redeem the voucher I won, was asked to send all the details required which I did and was told I will get my voucher code in 48 hours its been more than 3 days I must beg for what is due to me this is uncalled for