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TDS Telecommunications

TDS Telecommunications review: Ridiculous Customer Support

R
Author of the review
1:17 pm UTC

I just got off one of the most ridiculous customer support calls I've ever had. I cannot believe that TDS would not allow an existing customer to change from one monthly promotional plan to another contracted promotional plan. The excuse that this internet promotion is ONLY for new customers is absurd. For someone who has been a customer for 2 years now, I have never experienced worse service from a company than I have experienced from TDS. I am currently browsing other providers, even at the risk of paying more, just to get out from this ridiculous umbrella of horrible TDS service. Not only am I paying for a plan that does NOT provide me the internet speeds that I am paying for, but now I can't receive a service that fits my exact needs? Ridiculous...absolutely stupid.

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  1. TDS Telecommunications Contacts

  2. TDS Telecommunications phone numbers
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    Customer Service
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  3. TDS Telecommunications emails
  4. TDS Telecommunications address
    525 Junction Rd, Madison, Wisconsin, 53717, United States
  5. TDS Telecommunications social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 28, 2026
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TDS Telecommunications Category
TDS Telecommunications is ranked 34 among 53 companies in the Internet Providers category