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CB Internet Providers TDS Telecommunications Paying for 15 Mbps, getting only 2.5 Mbps
TDS Telecommunications

TDS Telecommunications review: Paying for 15 Mbps, getting only 2.5 Mbps ( 5 comments)

M
Author of the review
3:44 pm EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.
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I am in a remote area that TDS accuired 3 years ago. I bought off on their 15 mg service and have never gotten above 2.5 mg's. When I contacted them the last time about this they offered me $10 off per month for a year. BS! I will be initiating a class action lawsuit. Interested? [protected]@netzero.com

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The complaint has been investigated and resolved to the customer’s satisfaction.

5 comments
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Marrbarr
Saint Paul, US
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Aug 19, 2013 11:24 am EDT

I am actually in talks with my law firm about this company about their billing practices. One of my employees signed a 5 year contract with them. We subsequently moved our offices to an area where they do not offer service and they are holding me liable for about 3 years of service that I cannot use. There are other very questionable practices that we are also looking into.

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inave
Hobbs, US
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Jul 19, 2015 7:18 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

TDS has even worse customer service than Comcast--and I never would have thought that was possible! Our service goes in and out on a regular basis. My husband has now been on hold with TDS for 22 minutes. This is completely unacceptable. We have had problems with our billing, as well. DO NOT ACQUIRE THIS SERVICE. No TV is better than TDS TV!

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O
obi195111
Blue Ridge, US
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Feb 26, 2016 7:02 am EST

Very slow service even with high speed. Works well only during wee hours of the morning. During heavy use it is very bad.

O
O
One of many unhappy customers
Leakesville, US
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Jun 15, 2016 12:16 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Monopoly in Leakesville, MS and do not provide services at speeds contracted! CROOKS!

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J
Joebuzz
Kingsland, US
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Jul 27, 2020 5:40 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

When you have a problem with your billing, like charging you for phone service with all the associated taxes and fees, yet don't actually have anything but internet service, they don't answer their phone. This is my 4th try to contact billing. They don't have a monopoly here so...ADIOS TDS!

  1. TDS Telecommunications Contacts

  2. TDS Telecommunications phone numbers
    Click up if you have successfully reached TDS Telecommunications by calling +1 (866) 571-6662 phone number 0 0 users reported that they have successfully reached TDS Telecommunications by calling +1 (866) 571-6662 phone number Click down if you have unsuccessfully reached TDS Telecommunications by calling +1 (866) 571-6662 phone number 0 0 users reported that they have UNsuccessfully reached TDS Telecommunications by calling +1 (866) 571-6662 phone number
    Customer Service
    Click up if you have successfully reached TDS Telecommunications by calling +1 (608) 664-4000 phone number 0 0 users reported that they have successfully reached TDS Telecommunications by calling +1 (608) 664-4000 phone number Click down if you have unsuccessfully reached TDS Telecommunications by calling +1 (608) 664-4000 phone number 0 0 users reported that they have UNsuccessfully reached TDS Telecommunications by calling +1 (608) 664-4000 phone number
    Main Front Desk
    Click up if you have successfully reached TDS Telecommunications by calling +1 (866) 448-0071 phone number 0 0 users reported that they have successfully reached TDS Telecommunications by calling +1 (866) 448-0071 phone number Click down if you have unsuccessfully reached TDS Telecommunications by calling +1 (866) 448-0071 phone number 0 0 users reported that they have UNsuccessfully reached TDS Telecommunications by calling +1 (866) 448-0071 phone number
    Business
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    TDS Business Repair
    Click up if you have successfully reached TDS Telecommunications by calling +1 (866) 657-1666 phone number 0 0 users reported that they have successfully reached TDS Telecommunications by calling +1 (866) 657-1666 phone number Click down if you have unsuccessfully reached TDS Telecommunications by calling +1 (866) 657-1666 phone number 0 0 users reported that they have UNsuccessfully reached TDS Telecommunications by calling +1 (866) 657-1666 phone number
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  3. TDS Telecommunications emails
  4. TDS Telecommunications address
    525 Junction Rd, Madison, Wisconsin, 53717, United States
  5. TDS Telecommunications social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 20, 2025
  7. View all TDS Telecommunications contacts
TDS Telecommunications Category
TDS Telecommunications is ranked 34 among 63 companies in the Internet Providers category