TD Bank review: rude customers 44

Perhaps a better education would have paid off for you instead of working at a bank that takes advantage of customers. I suggest an English class where reading, grammar and spelling are a priority. Obviously you didn't see the message above about checking spelling before submitting a comment. Not that it would help with your attitude any but you may have received a little sympathy.

It's a shame Canadian taxpayers got stuck paying your salary with that country's bank bailout.

First off, I NEVER received anything stating these new policies in the mail, online, or anywhere. I went to my local COMMERCE BANK one day and it was that horrible green TD sign in front. I have been hearing so many people saying how horrible the service has become, and I too myself have been experiencing it. It's gotten bad. When the bank was Commerce, people were extremely helpful and willing to go the extra mile to help out, and I remember quite a few times that I received calls back from the bank asking if everything worked out ok for me. It made me feel like a person. TD made me feel like a number, just another idiot off the street they could make money off of.

I was charged a $35 overdraft fee yesterday. I didn't work much the previous week, so my paycheck was for about $150. I went shopping at walmart and spent $90 on food and $40 on fuel. A few days later I check my account, and theres the fee. I never went under my balance. I called TD and spoke to a very rude woman who told me that they implemented a $100 clears immediately policy. I was never made aware of this. SHe said it was fairly new, and hesitantly refunded the fee. The worse part of it all is that my employer uses TD bank, so theoretically, the funds should be deposited as cash. Nope, it went in and had to wait to clear.

A coworker of mine went in, cashed her payroll check, then deposited CASH into her account. There was a glitch in our empoyers account, the check bounced, but instead of going after out employer who uses TD, they withdrew a CASH DEPOSIT from her account and slammed her with fees. How is that possible?

So basically, I can come in and cash a TD check and have it done immediately as a non-customer, but regular customers (I was with commerce bank for over 7 years) get penalized? It's just not fair. So now my checks clear immediately, and I take my hard earned money and deposit it into Wachovia bank, which from the second I walked in, treated me beter thank TD bank did all the time I was a customer with them.

May TD die a horrible painful corporate death.

It is actually YOUR FAULT as a teller for working at such a horrid bank. Your fees are not only unreasonable, but you have no right to call yourselves a "community bank" that is "convenient" when in actuality, you are a corporate chain of scam off banks, just as bad as Chase and Bank of America. I closed my accounts today because your bank was instated a new policy that requires the "custodian" of MY money to present identification whenever I want to take a lousy 20 bucks out of my account. Honestly, you work for a POS Canadian company that doesn't serve its customers from the corporate level, so stop ### about how much your job sucks. Suck it up, or get a job working at a real bank. I told off my teller who was no more than a year older than me. Do you really expect me to show respect to some kid who runs around the hallways with his ### hanging out just because he's taking my money? And do you really expect me to smile at the old ### who snaps at me for using a withdrawal that I picked up a week before and is now "out of date" because your bank decided to change the color scheme? If you really think your company truly shows respect to its customers, then you honestly deserve to get slapped each and every time somebody hands you their hard earned pay check to cash in.

THEY DO IT ON PURPOSE SO THAT YOU WOULD END UP PAYING FOR OVERDRAFT EACH AT 35.00 UNFAIR BANKING PRACTICES THE GOVERNMENT SHOULD DO SOMETHING