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1.4 30 Reviews

How responsive is Talk With Lead's customer service?

3 Resolved
27 Unresolved
Poor 🫤
Talk With Lead is a rare visitor on ComplaintsBoard, so the pace of resolving complaints leaves much to be desired. We believe they should spend more time and effort on reviews to naturally grow customer loyalty. As for reviewers, we'd advise carefully reading existing reviews to understand what to expect. It's also helpful to go through the few complaints that Talk With Lead has already resolved to get a clear picture of their customer interaction and potential challenges in resolving your personal issue.
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Talk With Lead reviews and complaints 30

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Newest Talk With Lead reviews and complaints

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4:46 am EDT
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Talk With Lead Their so called leads service

Are continously hounding me with overdue payment reminders after I had agreed for a trial package with a 1 usd inital fee and now claiming over 200 usd from me. I have not used their service even for 1 minute but they keep sending remider emails to settle the overdue amount and I reply to each email that I do not aim to pay as I have not used the service but still they keep spamming with overdue reminder emails whose ferquency is almost daily in the last 3-4 days. They had also asked me to cancel the account which too I have done 2 or 3 times but that also doesnt work.

Desired outcome: Cancellation of my account and reversal of any overdue amounts in the account under our registered ID [protected]@everaspire.in

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10:57 am EDT
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Talk With Lead Talk with lead service

Vizicast Multimedia, Inc.

July 19, 2023 at 7:48:55 AM PDT

This is not a valid charge. I never agreed to the charge. I spoke with Sheena a number of times on the phone. Each time via email she offered me a reduced rate since I told her I was no longer interested in their service since they required a widget to be placed on my website. Go Daddy required a confirmation if someone was going to get access to my website. That process never took place since I did not authorize access to my website. Sheena keeps talking about their process and that my account was active and once it’s active there is no way they can issue a refund. That is simply ludicrous. I respectfully ask that this transaction be cancelled since again I did not agree to the charges, I rejected their offer for a discount, never used the service, it was never activated and their response to reject my cancellation is simply a money grab. Please cancel this transaction and refund my 225.99 charge.

Desired outcome: A complete refund of the charges to my account.

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2:29 pm EST

Talk With Lead Lead generation

This company is a scam. Once they have your payment account in their system, they will bill monthly despite multiple requests to cancel. You cannot talk to anyone and i am requesting a reunds for all the months that they processed payments with our approval. They promised 400 leads per months and we never received (1) lead.

Cancellation was requested 10 times. The only way we could stop the automatic payment was to change payment accounts. When you visited the website to cancel your account which was supposed to be cancelled after the first month, they added a disclaimer that stated, since you still "owned" money they would report you to the credit reporting agencies. They changed that recently.

Desired outcome: REVERSAL OF PAYMENTS.

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Is Talk With Lead legit?

Our verdict: After an exhaustive investigation, Complaints Board has identified Talk With Lead as exhibiting significant legitimacy concerns, categorically indicating it's not legit. Engaging with Talk With Lead is strongly discouraged, highlighting a substantial risk to users' personal and financial security. Do not provide any information. Report any suspicious activity to the relevant authorities.

Talk With Lead earns 1% level of Trustworthiness

Critical Trust Alert: Complaints Board reveals Talk With Lead as a scam with only 1% ligitimacy. Strongly advised against interaction.

With only 10% of 0 complaints being resolved, Talk With Lead slow complaint resolution rate suggests poor service, lack of responsiveness, or a lack of helpfulness, causing frustration to users. It is obvious that the company has the lowest level of trust.

Exercise caution when using talkwithlead.com as it may have lower quality content or a poor user experience, leading to fewer visitors and lower traffic.

Talk With Lead protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

We have received reports that the website associated with Talk With Lead is selling fake products. If you are considering purchasing products from this website, it's important to do additional research, verify the website's legitimacy, and consider contacting the manufacturer to determine the authenticity of the products.

Complaints Board has received reports that the website may be a possible fraud. To protect yourself, consider using a different website. If you find that the website is indeed fraudulent, report them to us, to help protect other consumers.

We conducted a search on social media and found several negative reviews related to Talk With Lead. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

However ComplaintsBoard has detected that:

  • Talkwithlead.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
  • Talkwithlead.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
  • Talkwithlead.com you are considering visiting, which is associated with Talk With Lead, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
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1:27 am EST

Talk With Lead Fraudulent trial offer

I agreed to a 30 day trial offer with this company over three years ago. The trial expired and i chose not to activate this offer. On or about October 30, 2022, i received a “past due account” invoice from this firm for $169.49. The invoice acknowledged that they had no credit card on file, and threatened to report a non-payment to equifax and Transunion and thus harm my credit rating if i did not provide them with payment in the amount of $169.49. After receiving the first invoice, i requested a copy of the contract alleged, or some other evidence that i had actually engaged the firm and actually owed them $169.49. My request for this crucial validation was ignored. As of this date, i have not received any evidence that i engaged this firm. However, i am still receiving this “past due invoice” email daily, every day, and have been receiving this email now for 30 days or more.

Desired outcome: Either provide signed contract or desist these demands for payment

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7:45 am EST

Talk With Lead Scam Stay away Sheila with Talk with Leads

Talks with Leads is shamble of a scam. I have Received emails… my Account has been closed & satisfied. However, this company began sending me emails that I have a balance of $168.35 due for leads generator… (April-June) stopped, after I responded with issue addressing emails & images of the balance satisfied & closed. Now I’ve recently began receiving emails again (November) “Hmm 🤔” from a different address. There is not a account number on the email, only an amount of $168.35 and the suggestion to pay the invoice.

Scam for additional funds. Because their product is not productive. Do not try them stay away!

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8:41 am EDT

Talk With Lead Talk With Lead

They had a 2 week trial period. After it expired they didn't call me and just charged 112.99 for the month ahead. And another charge of $25 for a few SMS which is outrageous. Next day, I called in the morning and talk to the representative. She instructed me on how to terminate my account and then said it would take 7 to 10 working days to receive the refund. But, instead of refunding me the money from yesterday, they have charged me another $112.99. So, in total, I had 14 days free trial and only 1 day of service and sent a few SMS's and they charged me for a total of $250.98. This company is a scam.

Desired outcome: According to California Law, a customer can change their mind within 48 hours after the service starts. I don't expect to be charged for 2+ months of service, if I only used it for 1 day.

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6:40 pm EDT
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Talk With Lead Stay away!

This has already been submitted to the BBB and company was completely unresponsive and unhelpful so case had to be closed... We did a trial period with talkwithleads.com and the widget crashed parts of our website when we tried to install it. We tried everything, even giving Andy, rep of TalkwithLeads, access to the backend of our website. After trying to resolve it, it just didn't work so we got this email from Andy (see below) and which I responded "no thanks." A year later, we started getting invoices from them even after we were told our service was cancelled and they were in full knowledge of why we never could use their widget. After asking them multiple times to please cancel that invoice and sending them documentation showing it was for a service we were never able to make work, they keep giving us run-around and now they are threatening us with the outstanding amount being reported to credit score companies. I seek for resolution to this matter by cancelling the outstanding invoice for a service we were never able to use.

Desired outcome: dropping of bogus charges

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11:24 am EDT

Talk With Lead TalkWith Leads

This company is nothing but a scam. I never competed a request for service and never provided a credit card as was a requirement. Nevertheless, they keep billing me (3 invoices per day) . I keep responding that I have no contractual association with the company.

From reading reviews, this is a common practice to try and extort money from individuals. STAY AWAY FROM ANY CONTACT WITH THIS COMPANY.

Desired outcome: I do not want to be continually harassed by this company

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4:32 pm EDT

Talk With Lead They won't stop emailing me or filling out my web form for new business!

Hi,

Quick question…

You have a website – you showed up near the top of the rankings, so whatever you’re doing for SEO, looks like it’s working well.

So here’s my question – what happens AFTER someone lands on your site? Anything?

Research tells us at least 70% of the people who find your site, after a quick once-over, they disappear… forever.

That means that all the work and effort you put into getting them to show up goes down the tubes.

Why would you want all that good work – and the great site you’ve built – go to waste?

Because the odds are they’ll just skip over calling or even grabbing their phone, leaving you high and dry.

But here’s a thought… what if you could make it super-simple for someone to raise their hand, say, “okay, let’s talk” without requiring them to even pull their cell phone from their pocket? You can – thanks to revolutionary new software that can literally make that first call happen NOW.

Talk With Lead is a software widget that sits on your site, ready and waiting to capture any visitor’s Name, Email address, and Phone Number. It lets you know IMMEDIATELY – so that you can talk to that lead while they’re still there at your site. You know, strike when the iron’s hot!

Try out a Live Demo with Talk With Lead now to see exactly how it works.

When targeting leads, you HAVE to act fast – the difference between contacting someone within 5 minutes versus 30 minutes later is huge – like 100 times better!

That’s why you should check out our new SMS Text With Lead feature as well… once you’ve captured the phone number of the website visitor, you can automatically kick off a text message (SMS) conversation with them. Imagine how powerful this could be – even if they don’t take you up on your offer immediately, you can stay in touch with them using text messages to make new offers, provide links to great content, and build your credibility.

Just this alone could be a game-changer to make your website even more effective.

Strike when the iron’s hot!

To learn more about everything Talk With Web Visitor can do for your business – you’ll be amazed.

Thanks and keep up the great work!

Andy

PS: Talk With Lead offers a FREE 14 days trial – you could be converting up to 100x more leads immediately! It even includes International Long Distance Calling. Stop wasting money chasing eyeballs that don’t turn into paying customers.

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TheldrakisCS
TheldrakisCS
, US
Oct 20, 2022 9:07 am EDT
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um so im confused. your complaint title says they are spamming you via email and continuously fill out your web form to do business with you...but the complaint is a AD promoting them?

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12:25 pm EDT
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Talk With Lead Tried this service for 1 month in 2019 and now 3 years later spamming me to pay an invoice

Hi,

I tried talk with leads back in 2019 for one month. and I cancelled it after that.

At that time a verification code was needed to close the account.

It was already a struggle to get it.

However, I closed my account in 2019 (see attached) and these days (3 years later) I started receiving an invoice from them and they try to force me to pay for an account I cancelled 3 years ago.

They never tried to contact me before.

1) The first version of the reason for the invoice was that it was a promotional offer (see below)

2) the second version was that I had an account with them before and it's an overdue invoice.

Which one is it ?

They keep harrassing me to pay $168.37 and the period on the invoice mentioning july to august 2022.

Who are you trying to scam ?

Desired outcome: Stop harrassing and cancel this invoice before I get further in the legal process.Final warning !

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Joseph Caesar
, US
Nov 26, 2022 7:26 am EST

Similar emails… my Account has been closed & satisfied. However, this company began sending me emails that I have a balance of $168.35 due. For leads generator… We the account has been 0 (zeroed out) and they trying to scam for additional funds. Because their product is not productive. Do not try them stay away!

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10:57 am EDT
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Talk With Lead Unauthorised credit card charges

I sign up for free trial. I haven't even received any links to set up and find out they have automatically to over £44 from my account. I am not interested in ther subscription because I don't understand how it works. I want my refund and cancellation. I didn't subscribe to £44 . The money was taken from my account on 16th April 2022 online from my account with my permission and authorisation.

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6:09 pm EDT
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Talk With Lead Website call widget

This firm is a scam. We cancelled before our trial period was over and were still charged repeatedly. Their phone numbers for customer service simply advise you to email them. Contracting with this firm has resulted in an inability to cancel, being reported to the credit agencies, and a comment on our website that customers can't be connected because of non-payment. DO NOT USE THIS SERVICE. We read the negative reviews and were assured that we would be able to cancel. This is simply not true. Buyer beware.

Desired outcome: Cancel our service, refund our money, and correct your reporting to the credit agencies.

Read full review of Talk With Lead and 1 comment
Update by Brennantroy
Apr 06, 2022 6:19 pm EDT

Please comment below if you would like to be included in our class action lawsuit.

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Aron Braha
, US
Apr 09, 2022 8:14 am EDT

This company is a scam stay away.

Do not go near them.

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1:54 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Talk With Lead has left an official reply on this complaint.

Talk With Lead Billing

I signed up with them to see if it would help my business. It did not so I tried to cancel. They kept hitting my account each month. I tried to cancel online through the website but when I would get to the page to cancel I would get a message "page not available try again later". When I called them they would tell me I could only cancel through the web site. This has gone on for over 6 months.

A complete scam. Stay away!

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Alexander Kolchinsky
, US
Oct 20, 2022 8:45 am EDT

Talk With Lead - Please stop lying to this board. You are a complete SCAM ARTISTS and you know it. I canceled through the website, but you went ahead and reactivated my account again, only to charge me one month fee for just 1 day of service. And then, again, you sent me an invoice the very same day. I hope the FBI gets a hold of you and put you all in jail.

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12:26 pm EST
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Talk With Lead Talk with lead contacting me pay them for 5 months over 400 pounds sterling didn't get one phone call

Talk with lead contacted me took 5 payments of £85 sterling and I never received one phone call

Desired outcome: Refund

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1:17 pm EDT

Talk With Lead Talkwithlead.com

I've already done a complaint about them. Now they are asking me to remove all the bad reviews I've done to get my money back. I told them no way.

Stay away from these people. They are bad news!

Bruce

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2:45 am EDT

Talk With Lead Total scammers and spammers - stay away!

I did a review on them before. The cheated me out of 130 dollars after I cancelled their service after a few days. They refused to issue a refund. They spam me multiple times a week. Now, despite the fact I disputed the charge they have charged me twice more many months later, for 50 dollars and again for 130 dollars. They sent an email saying my subscription had "renewed". These people are total scammers. Stay away! Never give them your credit card or you'll be really sorry!

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RAJ Sharma
, US
Jan 16, 2023 8:43 pm EST

Same thing happening with me They are fraud Scammers

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11:26 pm EDT

Talk With Lead Spam Calls

I received some calls from a person name Justin CSR. He said he was in Sebring. Do you have a branch of your company in Sebring, Florida? I am looking for information about this company. The real name, CEO, address, real phone number.

Desired outcome: Above information

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1:57 pm EDT

Talk With Lead I am being billed for attorney site product that never worked and was cancelled years ago and they keep billing and taking funds

I am being billed for attorney site product that never worked and was cancelled years ago and they keep billing and taking funds out of my account and even on card not authorized. I wrote years ago and they nor my tech people could get it to work correctly so told them cancel and they keep billing me. Then when they finally years of cancelling by phone and email tell me that you have to do it on their form it makes you agree to pay all past balances which are all after my cancellations so makes it impossible to not get robbed and makes you sign that you owe something you don't. I am still being scammed and billed for product not used that did not work.

Desired outcome: 0 balance and them stop contacting and billing me

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2:47 pm EDT

Talk With Lead Their service

They sell a service where they put a widget on your site that calls you if someone inquires. And it works. But they offer a 14 day trial and even if you cancel (which I did) they keep charging you. I disputed this with my credit card company. Now they are threatening to go to the credit bureaus against me to hurt my credit! When you go to cancel they have a message "I wish to cancel and I regret you'll report my unpaid bill to the credit bureau". That's the only option to cancel! I email them and they don't reply. They finally replied and told me how to cancel, which I had already done 2 months ago (before a charge should have appeared). After my dispute they continue to tell the credit card company I never cancelled and they insist on being paid. They also keep spamming me. They keep emailing, texting and trying to call me telling me I owe them money! You can't call them. They cite "because of Covid-19" we can't answer your call. These guys are scammers through and through. Stay away!

Desired outcome: That nobody does business with these scammers again!

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9:55 am EDT

Talk With Lead Unrelenting spam

I've been bombarded with text and spam from this despicable company for months. When I called them to complain about it, I was told (by one of their representatives) that asking to opt out (of something I never opted in to) will only result in getting more unwanted emails and texts from them. I'd love to know what can be done to put an end to this.

Thank you!

Desired outcome: Put a stop to their business practices of repeated unsolicited contacts

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constant spammer
Wrightsville Beach, US
Jan 24, 2022 2:55 pm EST
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Agree with prior complaint: Unrelenting spam

I've been bombarded with text and spam from this despicable company for months. When I called them to complain about it, I was told (by one of their representatives) that asking to opt out (of something I never opted in to) will only result in getting more unwanted emails and texts from them. I'd love to know what can be done to put an end to this. Also I tried their service and it was unsuccessful. I also kept being billed and tried to cancel but kept getting error messages on their system. I also have unsubscribed from many emails but they won't stop! This company is a scam!

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Phone numbers

1800 792 4060 +1 (905) 502-9991 More phone numbers

Website

www.talkwithlead.com

Most discussed Talk With Lead complaints

unsolicited email spamming
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