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Talk With Lead
reviews & complaints

Talk With Lead
reviews & complaints

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16 complaints
3 resolved 13 unresolved
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A
10:57 am

Talk With Lead - Unauthorised credit card charges

I sign up for free trial. I haven't even received any links to set up and find out they have automatically to over £44 from my account. I am not interested in ther subscription because I don't understand how it works. I want my refund and cancellation. I didn't subscribe to £44 . The money was taken from my account on 16th April 2022 online from my account with my permission and authorisation.

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B
6:09 pm

Talk With Lead - Website call widget

This firm is a scam. We cancelled before our trial period was over and were still charged repeatedly. Their phone numbers for customer service simply advise you to email them. Contracting with this firm has resulted in an inability to cancel, being reported to the credit agencies, and a comment on our website that customers can't be connected because of non-payment. DO NOT USE THIS SERVICE. We read the negative reviews and were assured that we would be able to cancel. This is simply not true. Buyer beware.

Desired outcome: Cancel our service, refund our money, and correct your reporting to the credit agencies.

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Update by Brennantroy
Apr 06, 2022 6:19 pm

Please comment below if you would like to be included in our class action lawsuit.

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A
Apr 09, 2022 9:49 am

This company is a scam stay away.

Do not go near them.

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Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company has left an official comment on the complaint.

Talk With Lead - Billing

I signed up with them to see if it would help my business. It did not so I tried to cancel. They kept hitting my account each month. I tried to cancel online through the website but when I would get to the page to cancel I would get a message "page not available try again later". When I called them they would tell me I could only cancel through the web site. This has gone on for over 6 months.

A complete scam. Stay away!

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The complaint has been investigated and resolved to the customer's satisfaction.

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ADVERTISIMENT
B
2:45 am

Talk With Lead - Total Scammers and Spammers - STAY AWAY!

I did a review on them before. The cheated me out of 130 dollars after I cancelled their service after a few days. They refused to issue a refund. They spam me multiple times a week. Now, despite the fact I disputed the charge they have charged me twice more many months later, for 50 dollars and again for 130 dollars. They sent an email saying my subscription had "renewed". These people are total scammers. Stay away! Never give them your credit card or you'll be really sorry!

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S
1:57 pm

Talk With Lead - I am being billed for attorney site product that never worked and was cancelled years ago and they keep billing and taking funds

I am being billed for attorney site product that never worked and was cancelled years ago and they keep billing and taking funds out of my account and even on card not authorized. I wrote years ago and they nor my tech people could get it to work correctly so told them cancel and they keep billing me. Then when they finally years of cancelling by phone and email tell me that you have to do it on their form it makes you agree to pay all past balances which are all after my cancellations so makes it impossible to not get robbed and makes you sign that you owe something you don't. I am still being scammed and billed for product not used that did not work.

Desired outcome: 0 balance and them stop contacting and billing me

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B
2:47 pm

Talk With Lead - Their service

They sell a service where they put a widget on your site that calls you if someone inquires. And it works. But they offer a 14 day trial and even if you cancel (which I did) they keep charging you. I disputed this with my credit card company. Now they are threatening to go to the credit bureaus against me to hurt my credit! When you go to cancel they have a message "I wish to cancel and I regret you'll report my unpaid bill to the credit bureau". That's the only option to cancel! I email them and they don't reply. They finally replied and told me how to cancel, which I had already done 2 months ago (before a charge should have appeared). After my dispute they continue to tell the credit card company I never cancelled and they insist on being paid. They also keep spamming me. They keep emailing, texting and trying to call me telling me I owe them money! You can't call them. They cite "because of Covid-19" we can't answer your call. These guys are scammers through and through. Stay away!

Desired outcome: That nobody does business with these scammers again!

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S
9:55 am

Talk With Lead - Unrelenting spam

I've been bombarded with text and spam from this despicable company for months. When I called them to complain about it, I was told (by one of their representatives) that asking to opt out (of something I never opted in to) will only result in getting more unwanted emails and texts from them. I'd love to know what can be done to put an end to this.

Thank you!

Desired outcome: Put a stop to their business practices of repeated unsolicited contacts

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Agree with prior complaint: Unrelenting spam

I've been bombarded with text and spam from this despicable company for months. When I called them to complain about it, I was told (by one of their representatives) that asking to opt out (of something I never opted in to) will only result in getting more unwanted emails and texts from them. I'd love to know what can be done to put an end to this. Also I tried their service and it was unsuccessful. I also kept being billed and tried to cancel but kept getting error messages on their system. I also have unsubscribed from many emails but they won't stop! This company is a scam!

Helpful?
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C
10:20 am

Talk With Lead - Unlawful credit card transaction and receiving threatening emails from Talk with Lead

On 10 April 2021, I sign up for a free trial period. I canceled the free trial period by sending two emails dated 13 and 14 April 2021 respectively. This organization acknowledged both these emails on the latter dates. Unfortunately they billed my credit card for R1688 on 24 April 2021. I disputed the transaction and their response on the same date was that I should have canceled via their website. Not once in their email responses dated 13 and 14 April 2021 did they mention that I should cancel via the website. I also checked their website and nowhere does it state that you should cancel via the website. Then to make matters worse they billed me again on 03 May 2021 for a product I never used and threatened to report me to the credit bureau for fraud. How sickening clsimi that I deceived them. I since report them to the police and other legal authorities in South Africa. This is an outright violation of human rights.

Desired outcome: I want my money back

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C
10:41 am
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This review was chosen algorithmically as the most valued customer feedback.

Talk With Lead - Help me to install wizard code on 14-days free trial

They quoted me a 14-days free trial. By end 0f 13 days, they charged my CREDIT CARD by $112-99, through PAYPAL I claimed that I never have chance to install, as permission must be obtained from WEB DEVELOPER (ERA NETWORK - A local MNC REALTOR COMPANY, WITH 8000 salespersons By the time, it was rejected by WEB DEVELOPER, they rob me of $112-99. Then the...

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ADVERTISIMENT
P
1:27 pm

Talk With Lead - Spam Email - CONSTANTLY!

I have now tried to unsubscribe 20+ times... You read that correctly... TWENTY... I've had phone calls with the manager Andy who said its not his responsibility to remove me from their list, its his admins. I spoke with his admin and personally asked her to remove me from their list 3xs by phon, 1x from andy and a bunch of unsubscribes from their emails (When every they feel like having the legally required unsubscribe button half the time) I've emailed back mulitple times asking them to remove me from their list. This is getting out of hand and becoming more of a harrasement case than just a spam case. I would NEVER... EVER... EVER use this company. Its a joke! And their customer service is brutal. I hope no one gets stuck on their scam spam email list. This is worse than the CRA/IRS fake calls. At least if you yell at them, they stop calling.

Desired outcome: Have them remove me from their list!!!!

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M
Apr 13, 2021 9:49 am

Please click on the unsubscribe link in the email. Contact support for help. Do not send messages here for support.

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S
6:17 pm
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company has left an official comment on the complaint.

Talk With Lead - Bombarded by their spam

They're spamming my business and ignoring my request to "unsubscribe" from something I never asked for. When I called them to complain, they told me that by contacting them, I'll be getting more calls/emails/texts. So far, they haven't lied. I noticed that you can't go to their website and get taken off their list so you need to call. Doing that (according to their worker) ensured that I'd be getting MORE attention from them. He did tell me to call back and dial a different extension. The woman I spoke with there assured me that my request would be honored. I'm still waiting...

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Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

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B
6:09 am
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company has left an official comment on the complaint.

Talk With Lead - Talkwithlead

I am charged for only trying out without me been informed. This scam. I am not even aware of their payment plans or any details. Thank god I remove my card immediately.. They tried to debit my account again for the useless service the second month. Please I am not interested. Dont send me emails again. I tried to unsubscribed but it saying I have to pay..

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Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

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P
Apr 13, 2021 9:49 am

If you read the complaint, you will see that I attempted to unsubscribe (now 23 times) from using the unsubscribe link, from replying to the emails and by calling.

Do not tell me how I should handle things when clearly this company is in major violation of CASL and CANSPAM laws.

Reading other reviews, it's very evident this an ongoing issue with others as well. Starting with the unwanted initial spamming of the word press contact forms to the incessant hounding of emails.

If I was unsubscribed, we wouldn't be having this conversation.

Helpful?
0 0
P
11:48 am

Talk With Lead - unauthorized credit card charge of US 112. on the 23 march 2020. I think you are an scam.

your lack of honest selling tecnics, I took the 13 days free trail, I canceled the trail after 2 day because I found the program to be realy bad for my bussiness, still after you wrote to me asking why I canceled I gave you my reason you still charged my credit card with US 112. on the 23 march 2020. I think you are an scam. I did ask Visa to undone the charge, you people are a ripoff, I want my money back.
pedro godoy
email. [email protected]

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L
8:45 am
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Talk With Lead - spamming daily

You pack of... Thanks for finding my website and spamming me through my contact us link with your useless website!!! Yes, you did do that! I will continue to report your abuse and block you! I didn't sign up to anything! Don't reply with this either... "We do not send spam emails. We do send marketing emails. Please click the unsubscribe link in the email...

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ADVERTISIMENT
F
6:11 pm
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Talk With Lead - talk with lead

This company will SPAM by finding a way to automate entry into a site's wordpress form. They then "sign you up" for their SPAM and offer a fake "opt-out" link. They are clearly spammers & scammers and should be immediately shut down for harassing honest business owners. Additionally, if you go on to their site to get the phone number and then phone, they...

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I
11:39 am
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Talk With Lead - unsolicited email spamming

We never signed up for any services, ever, that are remote to what the business offers. We kept getting spammed from our own site contact forms for days, until I finally went on their site and asked them to stop. No Reply, they just started sending 3-5 a day now. This company is unethical in its contact practices and I would be careful about doing business with them. They show little respect for people.

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1800 792 4060 +1 905 502 9991 More phone numbers
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