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Abt Associates
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3.4 5 Complaints
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Abt Associates Complaints 5

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2:31 pm EDT

Abt Associates Robocalls

These jerks called me today, assuming I want their mental health care. Never seen them, they never diagnosed me. I work, pay bills, function. They have no business calling me EVER. If I need mental health help I would find it locally through real people. These scammers are harassing me even though my phone number is on a do-not-call registry, which is illegal.

Desired outcome: Leave me the hell alone - stay off my phone.

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10:54 am EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

Abt Associates Late Night Calls

I have a phone for MY convenience, not for the convenience of others. They have no right to bother us, but since they don't seem to understand basic consideration, why not bother them:
Headquarters
Mark A. Schulman, Ph.D., Chief Executive Officer
Albert A. Ronca, Chief Operating Officer, Chief Financial Officer
275 Seventh Avenue, Suite 2700
New York, NY 10001
Phone: [protected]

Washington, D.C. area office
Andy Weiss, SVP
Abt SRBI Government Services Division
8405 Colesville Road, Suite 300
Silver Spring, MD 20910
Phone: [protected]

Abt SRBI Market Insights Division
Duane Clement, President
Phone: [protected]

National Center for Energy Research
Carla P. Jackson, Vice President for Energy Research
Abt SRBI
7431 College Parkway, Suite A
Fort Myers, FL 33907
Phone: [protected]

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6:16 pm EDT
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The company that is making these supposed survey calls (exempt from "Do Not Call list restrictions) does not respond to requests to delete info from their call lists; recommend a complaint registration to the FCC at: http://esupport.fcc.gov/complaints.htm?sid=&id=d1e37 While I do not want to tell you how to input your complaint, I recommend the...

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8:46 pm EDT
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Abt Associates Harassing Telephone Calls

This company has called my home numerous times for about the past week. I've spoke with them 3 days in a row and requested that they remove me from their call list. I was informed that they do not have a call list to remove me from. I still told them to stop calling my house. Even when I answered the phone (the thus-far last time), informing that they need to stop calling me, the man on the other end launched into his speech about the sports-programming survey he wanted me to take. He gave me the spill over what I was telling him. I finally had to yell over him until he listened. This type of behavior goes beyond rudeness and strongly lingers into the harassment zone.

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Dont want to Be Bothered
Bronx, US
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May 16, 2013 7:53 pm EDT

I also received a call from SRBI and the person calling was very persistent about saying they can call me whenever they want because the DNC list does not apply to them. I told him I dont care if it doesnt apply to you I still dont want to be called and he repeatedly stated they cant remove me from their call list because they dont have a list to remove me from. He was very rude and harrassing. They better hope they dont call me again because they will receive a few four letter words from me...

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melbel90
lehigh acres, US
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Dec 12, 2010 5:04 am EST

btw sorry i didn't know apostrophe doesn't work on here, if it isn't just posting a glitch.

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melbel90
lehigh acres, US
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Dec 12, 2010 5:02 am EST

am a former Abt SRBI employee, I was fired due to the fact they didn't want t give me daytime hours. but anyway the problem your having is because the do not call list applies only to telemarketing (solicitation), they aren't trying to sell you anything, it's generally survey research usually for government owned clients relating to your health or government reviews. The reason they cant put you on the DNC list is because there isn't one for survey research, and don't tell them your not interested either, they will only code it as a cbu (call back unspecified), especially if they ask you if your busy and you say yes. you got 6 ways to get them to stop 1. tell them you don't want to be called again 2. tell them your terminally ill (gets the employee to not lose hours as they treat us like slaves and work is scarce) 3. say your a kid (17 or so works) and this is your personal line and your parents have their own 4. say you are not a resident of where you live(usually they are calling for a specific region or city) 5. say they reached a cell phone or 6. say this is your business line. But remember if you hang up on them before the end of their intro, they code it as a hang-up and will call you back in 90 min. because the computer picks numbers at random so they have no control over who they call, or when the number pops up. the employees here get no commision just 8 bucks an hour to be treated miserably, as we worked in a moldy building, had our "down time" tracked, (they timed our bathroom trips and limitd them) we get no leave time or sick time (i worked up to the day i gave birth, i tried to work that day too because i was scared i'd be "let go" or fired) . And to top it all off SRBI employees are just as miserable conducting surveys as you are getting the call to take them, we get nothing but hounded if our co-op is bad and sent home after only 2 hrs of working if we can't produce enough completed surveys for them.

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8:46 pm EDT
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Abt Associates Persistent Phone calls

This company continues to call my house after 8.30pm at night two or three times per week despite being told not to. It is driving me mad and I am on the Do Not Call Register, which seems to not count for much.

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NJR
Troy, US
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Sep 02, 2009 2:22 pm EDT

ABT SRBI

This company continues to call my house after 8.30pm at night two or three times per week despite being told not to. It is driving me mad and I am on the Do Not Call Register, which seems to not count for much.

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melbel90
lehigh acres, US
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Jul 17, 2010 8:37 am EDT

it is a research attempt so the "DO NOT CALL LIST" does not apply, The do not call list is for solicited calls only (i.e, telemarketing scams, and people asking for donations) but for survey research you got to just nicely ask them to stop calling you, because remember the person on the other side of that phone is human too so being rude gets you no where but in an battle of witts, happens alll the time.

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Overview of Abt Associates complaint handling

Abt Associates reviews first appeared on Complaints Board on Jun 28, 2009. The latest review Robocalls was posted on Aug 16, 2022. The latest complaint Late Night Calls was resolved on Apr 05, 2013. Abt Associates has an average consumer rating of 3 stars from 5 reviews. Abt Associates has resolved 3 complaints.
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  1. Abt Associates Contacts

  2. Abt Associates address
    275 Seventh Avenue Suite 2700, New York, New York, 10001, United States
  3. Abt Associates social media
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    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
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