Bench Craft Company
reviews & complaints

I was contacted numerous times and finally agreed to contract with Bench mark Company in OE. for golf course advertising in 4 Florida Golf Clubs

I provided art with the order and was confirmed as to placement for the adverting, that never happened.
The first order was in t5he amount of $790.00 for 3 courses and the added one was for 1 course for $390.00
I have tried to communicate with their Fl representative and no replays buy phone or emails.
I am filing a fraud statement with my credit card company and making sure they can not charge anything additional.
I am also looking into filling a fraud charge with the state of Florida and the FBI as this is interstate.
I received the conformation of order by US mail so I believe it is also Mail Fraud.
This company and its thieving employees need to be prosecuted so they do not pray on small businesses like ours and may others.
From reading the complaints they have been defrauding the small businesses owner for many years and not in jail?
Does the State of OR shelter them and cover for them?
How and Why would any state allow this to go on in their territory.

I advertised in the Tree Tops golf guide; so I thought. They sent me an example that was printed to show that I was in the guide. I went to the resort this year and my friends went at the beginning of the season as well. I was not in the guide, yet they took my $790 for advertising and did not put me on the guide as they presented.

I have reached out to them but have not heard back yet.

I am from a small town in Michigan where I purchased this advertising.

SCAM ALERT
We have received communication from Paul (Boston Regional Manager) numerous times offering our company to advertise in the local golf course ad. After advising multiple times we do not wish to proceed, we finally decided to give it a shot as they offered an additional add to a different golf course for the same amount. We were advised the ad would be ready by July 2021 (in approximately 2 weeks). After reaching out numerous times, we have not received a response via email or phone. After realising this is not how a proper business handles new clients and the lack of communication/promised carbon copy of ad, we decided to dispute this charge with our bank. Come to find out, Paul answered the bank immediately (after weeks of no communication with him) and CHANGED his emails stating he provided us a contract, what we were requesting and changed the delivery date to December 2021. After further investigating on our end, we saw the emails were super BASIC and in fact did not include any of the information he advised the bank. After reading all the bad reviews, it's saddened to see we were not the only ones affected by this and they should be investigated. POOR SERVICE.

I paid for 3 golf course ads and found out that I was intentionally lied to by the first sales person. She lied about the size of the ad and the publication amount. However she had charged my account for $790.00
A second sales person texted me and implied I was authorizing the proof for the first ad and asked me to text OK. A second, unauthorized charged was made to my account in the amount of $790.00

After foolishly giving them a second chance a couple of years after I paid for an ad that didn't run, they sold me two more ads for the price of one, which I'm still waiting to see. Three months later, out of nowhere charged me 800 dollars for the same two ads they already sold me. The company lies and scams customers and is very savvy at avoiding charge backs when you want to call them out on their breech of contract. since I have already dont business with them the credit card company won't call it what it is - a fraudulent transaction. They also don't maintain a "do not call" list as required by the FCC. This needs to end we need to see a class action lawsuit against this company.

Was sold advertising through this company, for golf course advertising. I was assured many times by their customer rep Jason that in fact the advertizing was sent to them. The original sales rep told me it was a booklet the golf course hands out, on their contract it says "course guide" now Jason today while I was disputing this with him that its a scorecard! So this proves that they are falsely representing their product and advertising. After physically going to the golf course I have been told by the golf course owners that they do not use this company and have repeatedly told this company they will not accept their advertising in shape or form. I have paid for advertising that this company cannot deliver and never could but claims they have. This is truly false advertising and I consider this false and scamming sales and demand my money back. Jason in customer service now clams he will change my credit card additional fees for his wasted time to dispute this advertizing! I have filled a BBB case against them and my credit card company. Do not advertise with these people.

I approved a $395 advertisement to be run at local golf courses for 2019. They deducted over $3000 from my account. Also, it is now mid June of 2019, and the ad still hasn't be run.

When you call to inquire about it, they hang up on you.

I've given them ample time and contact attempts to resolve this. They have not even attempted to reconcile the problem.

I wish I had known about the complaints previously against Benchcraft! We paid $750 for ads at 2 different golf coursesin our area to appear in their guides in Aug of 2013. Tried for 6 months beginning in April to get somewhere with them after we found out the guide was not at the local course (for WHATEVER reason, never did get a clear answer as to what happened, they said one thing, golf course said another) and finally was promised a refund in November 2015. When it didn't show on my credit card in 28 days i filed a dispute since it was charged on our credit card, which they contested and i am still fighting with them to get my money back.. as others have said THEY ARE A SCAM I may never see the money but I will keep trying and make sure i spread it ALL over the internet as well as contacting Attorney Generals in Oregon and Georgia.