Just Dial

After complaining multiple times, we didn't get any solution, and you are asking for additional money for upgrading the pack. We already paid more than rs30,000/- then what is the logic of asking for the money and why do we need to upgrade it again. We are not satisfied with your service.
very poor services from Just dial. They don't know how to serve the customers.

I had registered my business on just dial. Due to the their service I had to close my business. Now when I go to just dail they say they will not stop ecs till I die. I am shocked is it possible can a company do this. There is a mentally ill girl sitting in their customer support she behave rude and harsh and disconnects the call. No wonder India is not developing.

Dear managment,

I would like to bring notice regarding the issues iam facing from the justdial team.

I have the account in justdial with name of glamour professional beauty parlor. As on date just I got the 4 (2 leads myself checked out of 4) leads from the last 2 months., no one responding properly from the jaipur team I think one of the worst team you have placed at jaipur,

Iam going the end the contract with the justdial, I don't want to continue anymore eve single day,

So that iam requesting you please close the ecs

JUST DIAL DETAILS

Date : 31-07-2023

Billing Parent ID : PX265.X265.[protected].Q6J1

CIN NO : L74140MH1993PLC150054

Billing Name : DIMARI GIFTS TOYS & BEAUTY SALON

Contact Person : Mrs MOUMITA MONDAL

Bill Address : GF / B10 SUNDARVAN COMPLEX , GORWA , VADODARA -390016

CONTACT NO - [protected]

Due to personal problem I want to close my bigness .

Please Cancel EMI option as soon as possible .

Sir, From the last of the may:23 I have send a mail to kolkata office and and i declared that due to my physical and family problem I have shutdown my business. So pl stop my ecs mandate. But till now ecs hites in my account and return charged is deducted. In the mean time Soumoya chatteejee of ecs dept. Contact with me and tell me that your ecs mandate is stoped on 12/08/2023, but again ecs hit in month of sep. That means he will froud with me. Pl look after the matter carefully.

Binoy kumar singh

M-[protected]

I am writing to bring to your attention a serious matter involving Mr. Nishant, a sales executive at Just Dial in Ahmedabad. My name is Jatin Sadhu, Founder-Director of GURU - The Arts Hub, an International Cultural Organization based in Ahmedabad, Gujarat. My Contact Number is: [protected]. I feel compelled to file a formal complaint against Mr. Nishant due to his deceitful actions, false promises, and unauthorized charges.

In the month of March, Mr. Nishant contacted me and presented an enticing package offered by Just Dial. On March 31st, he visited our premises and made a series of false commitments regarding the packages and services provided. As part of the agreement, he requested a payment of Rs. 4,720 by cheque and Rs. 5,000 in cash. I complied with his demands, submitting a cheque for Rs. 4,720 and providing him with Rs. 5,000 in cash on the same day.

However, when I requested receipts for both payments, Mr. Nishant assured me that he would provide them the following day. Regrettably, he never responded to any of our subsequent calls and failed to provide any form of receipt for the payments made. Furthermore, none of the services he promised were delivered. There were three main commitments he made, all of which remained unfulfilled: (1) He assured us that all branches of our dance classes would be listed on JustDial. (2) He promised our company a trusted certification from Just Dial. (3) He claimed he would create a website for our company.

Despite my persistent efforts to contact him, I and my advocate received no response from Mr. Nishant after numerous attempts. As a last resort, I visited the JustDial office in Ahmedabad on June 14th, where I met with responsible individuals and department heads, including Mr. Nilesh and Mr. Rutul, to lodge a formal complaint. During this meeting, Mr. Nishant openly admitted to his false commitments and lack of response. However, he denies accepting the cash payment made to him.

Mr. Nilesh from Just Dial Ahmedabad assured me that this complaint would be resolved within 24 hours and that a full refund would be issued for the amount paid. However, to date, I have not received a satisfactory response, and both Mr. Nilesh and Mr. Rutul have started to ignore my phone calls. If this matter remains unresolved, I will be left with no choice but to escalate it by filing a case with the respective police station and consumer court against Mr. Nishant, the heads of Just Dial Ahmedabad, and Just Dial as a company.

I have endured significant distress and hardship from March 31st until now, due to being deceived and defrauded by Just Dial. This communication represents my final attempt to find a resolution and obtain a refund.

Thank you for your attention to this matter. Hoping for a quick response.

Yours sincerely,

Jatin Sadhu

Founder-Director

GURU - The Arts Hub

Ahmedabad, Gujarat.

Contact: [protected]

email: [protected]@gmail.com

Dear sir

This mail is regarding the fraudulent sale done by your just dial executive ms. Anandhi in chennai, my company name is ss homoeopathy and holistic health centre cosmos clinic my annual package of leads got over last month and ms. Anandhi called me to renew the package, I asked if it was the same package and I will get leads as how I used to get previously, but after my package expiry date may 11 I dint get any leads, I called the customer care number and they said this I s banner package and I will not get any leads like earlier in this on daily basis, then I tried reaching ms anandhi number she never answered my call. I want my money refunded or change my package to the old same lead based one. I cant understand how such areputed company like just dial have such frauds who do false selling and cheat people

L need justice and my money has to be refunded immediately

Thanks and regards

Dr subashini. K

[protected]

I started services in Oct 2022 and three ECS payments were deducted wrongly in Sep and Oct 2022. It was not adjusted despite of repettive requests.

I called customer care on 27th Feb and was told ECS team will respond. Also wrote and email butgot no respone/resolution.

Please get extra ECS deduction adjusted and reactivate my account. Also additional ECS penalties should be revoked.

Thanks

Naresh Grover

Juris Academy [protected]

The person simanchala Choudhary has contacted me through Phone and told got my enquires for the Shed work for the factory simply duped 10 lakh the advance job work money which is paid through Cheque and bank transfer. we have all the necessary documents, after repeated messages to just dial. They never responded. And still, this person is active with the same fake profile. As just dial is helping this kind of fraudster. simply not acceptable.

Hi All,

I am Manish Mehta and I registered my business on just dial in 27 July 2022 in Jaipur. As per the executive that visited me (Ramjan Khan), I can avail the facility (get leads) for 3 month on payment of 7080/- (2-month advance payment included + 1-month charges) .I took the risk as I was starting my business. The amount got deducted from my account in July 2022 end. I started getting leads.

On 10 August 2022, a deduction of 2360/- happened in my bank account again. I called just dial customer care and Mr. Ramjan khana and they said it is ECS payment and that I will be charged this amount every month for a year. I informed that I was not told about this at the time of registration and would like to stop this ECS service, to which they denied and said that it will continue for 1 year as per the contract I signed.

Now till 10 September just dial deduct total 11800 Inr. for almost one month service and as i said i just wanted it for 3 months only.

I went to my bank to stop the ECS service but as per bank it is an agreement between two parties and they can't stop it.

The worst part is, the just dial executive said me that amount will deduct from 7080/- that I was paid just dial and if I want then I can stop the services by intimating just dial one month before.

I talked to few people regarding this and in bank as well. Everyone said that they have heard of similar ECS cases from just dial. Some have already been victim of this. One person was getting these ECS charges deducted even after their business stopped. The just dial customer care ignored this as well.

I would request you all who got the similar issue in past or if any of your friends/relatives got the similar issue, to please sign this petition and help stop this ECS service provided by Just Dial. I have already become a victim of this. It should not happen with others.

Only option I get I got is consumer court so before that I have to mail you otherwise it's my right to reach out there.

I'm attaching my 3 ECS phots also.

Looking forward to your support.

Thanks

Hi team,

My name is Anu Chhabra and i am the owner of Anu caterers.

We have been fooled by many of your agents.

To promote our business we opted for promotional service where we paid some amount to the agent to start our business promotion.

We were in touch of two agents from your company.

1. Azam aziz- BDE
2. Deepali Pandey- his manager

They took a cheque of rs28800 from us and here is the receipt number- HR0120RC10149204 on 24th January 2020 which cleared on 28th January.

Since then there is no communication with them, the promotional service has also Not active from their end. Their behaviour towards us is highly unprofessional and disappointing.

They do not pick up our calls from number [protected] and [protected]. And if we call from any other number they disconnect the call everytime.

I request you to take an action against the same and please return our money as we do not to take this relationship forward.

Thank you
Anu Chhabra

Dear JD Customer support/ complaints Team

Myself Anruadha an IT professional from Hyderabad. There is a driving school namely 'Sai Motor Driving school- in kphb, Hyderabad' region that I got form Just Dial only (PFA proof of this). I joined this school to learn Car Driving on 7th Nov 2019.These guys came for 4 classes, took money of 5000 INR from me (as they said an urgency telling they would book slot for my LLR in 3 days, so this would incur money). So I paid them this amount. That's it. Since then, these ppl are non -reachable or they keep their phones Switched off.I'am facing so much agony since the past 2 days(as i paid them amount on 12th Nov) and its getting too much now.These ppl are pure cheaters and company is fraud as they cheated me.

I'am attaching the receipt they gave me for the payment done. Can someone take strict action against these fraud ppl and also get my money back?

Sincere Regards
Anruadha .S

Because of poor service, in the month of March-2019 we had requested "Justdial" to stop deduction of ECS with immediate effect i.e.April-2019. Justdial declined stating, 03 months prior notice required as per their agreement. In fact a copy of the agreement was never shown to us. Assuming 03 months prior notice requirements, we requested ECS to be stopped effective June-2019. Justdial again declined and insists ECS have to be paid upto July-2019. This demand is illegal. ECS has to be stopped effective June-2019.

Just dial is a totally fraud company. Two marketing agents had came to my office and they take Rs. 1499 for listing in just dial. They told us if you will be interested in our service then you may continue otherwise not. They had not told us any plan or contract with Just dial. and they have activated the ECS plan, and now they are deducting amount from our account. I contacted to JD team they told us that they will not cancel the contract.
What a great fraud company in just dial, event customer has not accepted/signed any contract with JD and they are deducting amount.

I request all of you don't trust the Just Dial company, there are a lots of customer's complaints regarding in issue and all the customers are cheated by fraud company just dial.