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Just Dial

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Just Dial reviews first appeared on Complaints Board on Jul 11, 2009. The latest review money taken service not given was posted on Feb 4, 2020. The latest complaint Cheating in renewal of services by Just Dial Ltd. was resolved on Dec 08, 2014. Just Dial has an average consumer rating of 3 stars from 19 reviews. Just Dial has resolved 7 complaints.

Just Dial Customer Service Contacts

Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Beside Goregaon Sports Complex, Malad (W)
Mumbai
India - 400064
Locations

Ahmedabad
Just Dial Tower Shaiv Complex 19 Inquilab Society, Ambawadi, Opposite Sears Tower Gulbai Tekra, Ahmedabad – 380006

Bangalore
№ 29, SRT Street, Cunningham Road, Bangalore - 560052

Bangalore
4th Floor, Magnolia Building, Manyata Embassy Business Park Outer Ring Road, Nagawara, Near JAI Hanuman Petrol Bunk, Opposite To B.E.L Corporate Office, Bangalore - 560045

Chandigarh
Plot № 66, 2nd floor, Near Honda Harmony Showroom, Industrial Area, Phase 2, Chandigarh - 160002

Chennai
B Wing, 3rd Floor, Temple Steps, 184-187 Anna Salai, Little Mount, Saidapet, Chennai - 600015

Coimbatore
№ 25, AGT Business Park, 3rd Floor, Avinashi Road, Coimbatore 641014

Delhi
A, 39/40, Sector 16, Behind McDonalds, Noida - 201301

Hyderabad
№ 7-1-23 First Floor, Roxana Building (Above Meena Bazar), Greenlands, Begumpet, Hyderabad - 500016

Jaipur
4th Floor, SB 57, Ridhi Tower, Tonk Road, Opp SMS Stadium, Jaipur, 302017

Kolkata
№ 703, Godrej Waterside Tower One Sector V, Salt Lake City, Kolkata - 700091

Pune
S. № 67/1, 67/2A, 66A/1A & 66A/1B, Clover Lingfield Plaza, 1st Floor Above Reliance Fresh, Off Wanawarie Salunke Vihar Road, Pune 411040
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Just Dial Complaints & Reviews

Feb 04, 2020

Just Dial — money taken service not given

Hi team, My name is Anu Chhabra and i am the owner of Anu caterers. We have been fooled by many of your...

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Nov 14, 2019

Just Dial — contact details of a driving school posted in jd

Dear JD Customer support/ complaints Team Myself Anruadha an IT professional from Hyderabad. There is a...

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Justdial Limited — poor service of "justdial limited"

Because of poor service, in the month of March-2019 we had requested "Justdial" to stop deduction of ECS with immediate effect i.e.April-2019. Justdial declined stating, 03 months prior notice required as per their agreement. In fact a copy of the agreement was never shown to us. Assuming 03 months prior notice requirements, we requested ECS to be stopped effective June-2019. Justdial again declined and insists ECS have to be paid upto July-2019. This demand is illegal. ECS has to be stopped effective June-2019.

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    Just Dial — fraud with customer

    Just dial is a totally fraud company. Two marketing agents had came to my office and they take Rs. 1499 for...

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    Just Dial — This the complaint for wrong commitment

    hi this samad from suraksha enterprisses located in hayathnagar near govt hospital i have a member of justdial for bussiness devolpment one of the executive came to my shop and taken checks for wrong commitment and with drawing amount and monthly withdrawing amount of rupees 5000 sir pls kindly see the matter otherwise iwill take leggal action agaist just dial co so pls give response to us my name is samad phone no [protected]

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      Just Dial — Complaint review just dial or fraud dial - india's no. 1 fraud search engine!!!

      Just dial complaint reciew Just Dial or Fraud Dial - India's No. 1 Fraud search Engine!!!

      I have registered my business with justdial and in intial first month received good response and later on they have been just charging me thrugh ecs deductions and i dont have a single business lead from them since past 6 months and i have beared an heavy loss due to it and they make investors fools and they sell the same product to 10 different people
      many more time i receive call from justdial number the want to sell me your product. and many time customer ask for service center number or service address.

      i think registering on justdial is my big mistake in my life.

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        Just Dial — Just dial is making only money no care what customer want

        Be aware About Just Dial Contract kindly Do not make any contract with just Dial they will not stop your contract even you will face any problem ethier you closed the bussiness infact they will play with words and will say you need to pay us for one year so make distance and kindly do not signup any justdial contract any save your money. kindly follow my upcoming comment on justdial i will give all details there.

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          JustDial Pvt Ltd — Cheating by justdial hyderabad by deducting money from my bank account

          I have registered with just dial ltd for lead generation of my web development business in Hyderabad. I paid...

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          Hyderabad

          The complaint has been investigated and
          resolved to the customer's satisfaction
          Resolved           Just Dial Ltd. — Cheating in renewal of services by Just Dial Ltd.

          This is regarding the wrong commitment and cheating in renewal of our just dial services. We received a call...

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          New Delhi

          Justdial — United front against justdial scams…..!

          United front against justdial scams…..!

          United front against justdial scams…..!
          UNITED FRONT AGAINST JUSTDIAL SCAMS… ..! Call now for collective fight against justdial – [protected], [protected]

          We are Acube Infotech – midsized company based in mumbai in the field of water solutions.

          We were induced in to entering in to a contact no.[protected] for Rs.182000/- with justdial on 16.6.2011 and another contract no22136178 dated 30.07.2011 for Rs.71695.we have incurred huge losses by their act of cheating and criminal breach of contract. We have send over 50 mails to them and legal notices, but no one has responded Find below Extracts of e-mails sent to justdial on various occasions incl one sent on 20/12/2011our issue regarding contract --[protected] we are from acube infotech and have a platinum diamond listing with justdial under contract no --[protected] and invoice no--pxx22.xx22.[protected].w3v81606 dated 16.6.11. we have paid advance of 45, 513.and monthly ecs of 15171. we have been induced and cheated by just dial and yr representatives kapil jain and madhurao, into diverting a major part of our media advertisement budget to just dial. vide his mail dated 16/6 kapil confirmed in writing that we would get a minimum of 2400 trade leads in one year and this according to him would increase once branding exercise of justdial involving mr. bacchan wd commence. even our contract has min 2400 leads mentioned in writing from mr.kapil. we were expecting average 200 leads per month and had accordingly recruited people/stocks to care of the same . due to inducements given to us regarding 200 leads per mth and also our parallel contract reg banner ads with u, we were happy to divert our media budget to just dial. alas our banners were never put and over last 5 months we are shocked to find that instead of 200 leads that is 1000 leads from july to nov 2011. We have recveived in all only 480approx leads out of which over 100 were not relevent to our posting, and the figures are reducing monthly.this is hardly 45% of wht u promised and took money for. we lost huge due to this wrong presentation in our contract and our main monsoon season was a total flop.u at just dial never had any intention of giving us 200 leads and cheated us by mentioning 200 leads per mth just in order to force us into this contract pl take this as our notice to terminate our above contract with just dial. we have informed our bank not to honour future ecs requests. We call on you to pay back all our moneys given till date along with our advance lying with you. needless to say do add interest to the above money and adequate compensation for our losses borne by us solely due to yr intentional misrepresentation/criminal breach of trust. thanks to yr cheating/breach of contract, we loose in lakhs since we depend on yr leads, employ people, provide infrastructure and divert our small media budget to u all. our contract has nothing to do with market sentiments, on the other hand we were told that thanks to yr brand ambassador --amitji we would get leads in excess of 400 per month.
          we once again call on u to refund our payments with interest and pay out our loss compensation of 10 lacs.
          it is sad but we all will collectively pool in all our resources to teach u all that customers are not there to be cheated at will by just dial
          needless to state we have given instructions to stop yr ecs. our other complaint against contract [protected] still remains un resolved
          .team acube infotech


          issue details of contract no----[protected]

          without prejudice dear mam, it has been over 30 days since i gave to yr kapil jain amount around 71695/towards banners to be uploaded under categories as per yr contract [protected] and mail from yr side confirming categories recvd on 29 and 30th july. till date all my banners in all categories have nt been uploaded. You are using my money and have been giving false promises regarding dates for the same. we are now nt interested in the same since our purifiers are seasonal items
          we want our full refund along with updated interest along with compensation for loss in profits today failing which we will be constrained to file legal action against yr company including winding up petition at yr risk and consequences for acube infotech
          roy—[protected]

          without prejudice—

          dear mam, it is now over 45 days since we gave u our payment of over 71000 for banners. alas inspite of numerous calls and mails they have not been putup in all categories as u have mentioned in yr contact.just recently u vide yr mail informed that they would be put up in all categories within next few days
          this dead line too has passed.
          for the purifier industry august is the best month and due to these banners we cancelled our other media promos and we surely were expecting minimum of -50 lacs of revenue thru these banners, since industrial orders too are max during this period and their orders are huge value vise.we missed out in all this revenue
          now we are not interested, as informed earlier refund our full money with interest including loss of revenue to us latest by tuesday 13th sept2011, failing which we will initiate legal action both civil and criminal including winding up of your company under section 432/434 of company law from mumbai high court.we will also inform all authorities including media, s.e.b.i, ministry of corporate affairs.
          hoping good sense prevails and our loss and stress ends today roy----acube infotech

          we have –due to their cheating apart from losing our over 200, 000, have incurred huge losses..since their management is not responding- To recover the same we have--
          1)given notice for winding up of the said company thru Mumbai high court
          2)filed 2 criminal complaints against all promoters/management of just dial ltd at dindoshi –police station –malad –east.under section –406/420 of ipc for cheating and breach of contract
          We have come to know from various sites that just-dail has over 5000 complaints of similar/or more grave issues.

          We have taken initiative and are uploading website—www-justconsumercomplaints-dot-com within next 4 days. We have good legal team and all clients who have been cheated by just dial ltd are requested to immediately lodge their complaints to –justconsumercomplaints-at-yahoo.com.

          U can call us at [protected] / [protected], since we are sure a collective legal action incl criminal action/dharna against them will surely help us to get justice for our genuine issues.
          Don’t delay mail/call now-----team –justconsumercomplaints---(JCC)

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            • Co
              Cool Seema Jan 12, 2012

              Why don't you visit & fix your meeting with their management to get the resolution on your complaints...you chosen a right path to increase your business boss!!! don't let it be away from your hand... Its a gentle suggestion dear!!!

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            • Ju
              JustDial a scam Jul 20, 2011

              WARNING to business owners: Do not do business with this company! They sent over a "proposal" and before we could agree to anything they were charging our credit card. They didn’t receive any authorization from us... no signature, no confirm reply to their email proposal, nothing! To make matters worse, when I suggested different categories, they said it would cost over $1000, not the $400 initially proposed for categories they rushed through over the phone with a hard to understand accent. Now they will not even entertain the possibility of a refund after multiple requests.

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            The complaint has been investigated and
            resolved to the customer's satisfaction
            Resolved             Just Dial — Frauds

            Hello

            I have contract no.[protected] which is signed for pune and the customer person is telling me that it is signed for Mumbai. Need to know why the hell can you are doing this. I had shifted my contract from Mumbai to pune as per guided by Chiraj Mistry(Executive person no:[protected]). I also need to know why if once a ECS hits my bank and gets reverted back due to no balance then why the hell did you hit it back again the same month. I am getting double hits in my bank for both Mumbai and even Pune when I talk some times to your customer care. Please forward me the documents where I had signed saying this.

            I am moving to consumer court for this issue. I need the docs asap.

            Transaction details :

            14/07/2011 BillDesk-JUSTDIALTXJD1249107 S64329688 4, 412.00
            11/08/2011 TR TO ECS RTN OF 11.8.2011 AA389101 50.00
            22/08/2011 BillDesk-JUSTDIALTXJD1346803 S90702915 4, 412.00


            I want my refund back.


            Thanking u
            Zohib Shaikh
            [protected]

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              • Zo
                zohib shaikh Sep 13, 2011

                Sorry for my wrong upload. But still This is once again cheats from just dial where I was told that my ECS which was wrongly cut from my bank account would be given back. But till now I haven’t received my amount back. The person to whom to told to call the number does not exists now.

                Please revert me back as this is just fooling things that are being arranged from justdial.

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              • Co
                Cool Seema Aug 23, 2011

                Complaining for Just Dial and attachment of Sulekha.com... just dial is the only this kind of platform where from we can increase our business & able to know the details of the callers then other media... you should discuss with their Managers to get the solution on your issues instead of stop your listing 'Chances to get never came back again'.

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              • Ch
                Christian Hester Aug 22, 2011
                This comment was posted by
                a verified customer
                Verified customer

                I just paid $24, 31 for an iPad2-64GB and my girlfriend loves her Panasonic GF 1 Camera that we got for $34, 26 there arriving tomorrow by UPS. I will never pay such expensive retail prices in stores again. Especially when I also sold a 42 inch LED TV to my boss for $678 which only cost me $68, 18 to buy. Here is the website we use to get it all from, CentSpace.com

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              JustDial Virus : Sits in your bank account and eats it! — Just Dial is Stealing money from my bank account

              This is my second complaint (and just second in my life) in the same month against a same company "JustDial...

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              JustDial Pvt Ltd — Stay away from JustDial Pvt Ltd

              We have a contract of providing 400 leads of car loan in a month with the company name "JUST DIAL" for which we have paid Rs. 12000/-. This contract was started on 1st july 2007 and we have a written copy of the same, which was duly signed by their Business Development Officer "Mr. Rajeev Bhardwaj". But we have received only 55 leads till now and now they have stopped giving leads and forcing us to pay more. When in this regard we spoke to their "Customer Care Manager Ms. Vani" and Ms. Tanu they are giving lame excuses that we are not getting any enquiry whereas there another executive was telling that if you can increase that amount then we can give you leads.

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                • Ju
                  JustDial a scam Jul 20, 2011

                  WARNING to business owners: Do not do business with this company! They sent over a "proposal" and before we could agree to anything they were charging our credit card. They didn’t receive any authorization from us... no signature, no confirm reply to their email proposal, nothing! To make matters worse, when I could tell I was getting nowhere, I requested different categories, they said it would cost over $1000 for those, not the $400 initially proposed for categories they rushed through over the phone with a hard to understand accent. Now they will not even entertain the possibility of a refund after multiple requests.

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                • Sh
                  Shakirhussain Jul 27, 2010

                  Dear Customer,

                  Thanks! for being a member of Just Dial Services.

                  This is to inform you that Just Dial doesn't believe to lose any of customer & always try to make long & healthy business relations with our customers.

                  With reference to your above mentioned comments its states that you had signed a Lead Base contract @ Rs. 30/- per lead and you had received some leads also accordingly and your respective contract will rotate as per bid you signed.

                  We would like to request you to write us on [email protected] or contact us at 011-[protected] to check the details & understand your issues 'cause you have not given/mentioned your contact details.

                  We will be very happy to resolve the issues & will provide you the best services.

                  Thanks & Regards,
                  Just Dial Services
                  (India's No. 1 Local Search Engine)

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                The complaint has been investigated and
                resolved to the customer's satisfaction
                Resolved                 Just Dial — Highly forged informaation

                From Dr. Anil Thakur E mail [protected]@sify.com Mobile [protected] plz call after 1:00PM
                JUST DIAL is just a forged company and services were never satisfactory. Provided numbers either don’t respond or they are so away from the place you need service of any kind. The customer care officials though are polite but highly inefficient to provide the service even after the complaint. The name should be changed to Just Dian9Hindi word DYAN). If you are living in an area suppose west delhi and you tell them that you want prompt service the numbers given either don’t respond and ironically you may get some numbers like xyz enterprises Faridabad and further that they claim they also serve west delhi. When its difficult to cover 10 km distance within delhi in one hour sometime how can you be assure of service which you want the same day. My pity on them and if any superiors are getting this complaint lease get feed back as I was asking for TV repair services for last four days and they were sitting like eunuchs. There must be some regulatory authorities to check them too so that such forged companies don’t flourish and loot the customers wasting their time as well as the customers. For this complaint I did have conversation with Mr. Ravinder and Ms. Parul but though they did try their best but could not provide the TV repair services. I strongly recommend Information and Broadcasting ministry to seal their offices if they fail to provide necessary services. They are blot to the society and I don’t know who has allowed them to loot the customers. The officials should be employed after stringent criteria and not like those who are good for nothing except for saying few words like, we are sorry, sorry for inconvenience, we apologise. Hope they will include negative feedbacks too in their portal, page, information logs.
                Dr. Anil Thakur
                Copy to:- Public Grievance Cell through net at pgportal.gov.in
                Ministry of Information and Broadcasting.
                Senior management officials of Just Dial.
                Complaint board Blogs on net
                India complaint board.com

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                  • Sh
                    Shakirhussain Sep 24, 2010

                    Dear Dr. Anil Thakur,


                    With reference to our telephonic discussion, your issues have already been resolved on dt. 14.7.2010.

                    Please withdraw you complaint or comment on the same or write us on [email protected] or [email protected]

                    Thanks & Regards,
                    Just Dial Services

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                  The complaint has been investigated and
                  resolved to the customer's satisfaction
                  Resolved                   Just Dial — Doing fraud with coustmers

                  My Name is Supreet Singh From Delhi, i am very regular coustomer customer, this is my 3 year... but now they are going down & cheat there custmers. Behavior is also not good. Now they charge very much i& now result is poor. I talked with TME NAME-Ms. Swati Singh who regidterd my firm in name of LA ROSE Florist which is based in Rajouri Garden, Delhi, she talks in very very bad behavior. Now i didnt received any leads from them & in future i cant join this service & cant advice others also. I am also going to take a leagal action.

                  With Warm Regards,
                  Supreet Singh
                  M/s LA ROSE
                  H-75 (Near- Main Market),
                  Rajouri Garden, New Delhi–110027, INDIA
                  Mobile:+91-[protected]
                  E-Mail: [protected]@hotmail.com
                  Website: www.larose.in

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                    • Ju
                      Just Dial Services Feb 10, 2010

                      Dear Mr. Supreet Singh,

                      With reference to our telephonic discussion, your problem has been resolved.

                      Kindly withdraw your complaint from the same.

                      Thanks & Regards,
                      Shakir Hussain
                      (Just Dial Services-Delhi/NCR)
                      [protected], [protected] Extn 2454.

                      Reply
                      0 Votes

                    The complaint has been investigated and
                    resolved to the customer's satisfaction
                    Resolved                     Justdial.com — Fraudulent company

                    When signing up an advertiser for the Platinum category, JustDial promises that ALL the leads received will be directed towards the advertiser. This is not even remotely true. Don't fall for this trap!
                    JustDial is planning to venture into US, they won't even last a day without malpractices lawsuite against them, if they continue these practices.

                    Get everything in writing in plain English. They make you sign some very, very complicated forms, so that they can continue to hide under these terms and continue their fraudulent practices. Go to the web, lodge a complaint if you feel victimized and violated (like I do) . They are the kind of company that will drain your bank account, without providing you a single useful lead.

                    Don't ever sign up for an annual account without trying them out for 3 months first at least.

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                      Justdial.com fraud promo — Abuse by executive Ms Rudrani

                      It is to inform you that Ms. Rudrani Bhattacharya, took an appointment from me to discuss about registering my business as a paid member than a free listing member. Mr. Sushan Sarkar, visited my premises for the same but to my amazement I could not even find my free listed data on the site of just dial.<br />
                      <br />
                      Moreover, Mr. Shushan Sarkar stated that not to expect any business from justdial as free lister. Then I asked Mr. shushan to contact me once the free listed information comes to site. But Ms. Rudrani misbehaved for the same over the telephone and started abusing me by calling names.<br />
                      <br />
                      This is all because she want me to pay the money and I just want to get assure my money is not misused.<br />
                      <br />
                      This clearly shows the free registering of business on justdial is just a fraud and you are not supposed to get any result unless you pay a big buck.

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                        • In
                          Indian Peoples Force Feb 15, 2018

                          Join us at www.indianpeoplesforce.org and file a complaint against Justdial. We at Indian Peoples Force raise our voice against various social issues like terrorism, corruption, human rights violation, etc. In the present scenario, there are many fraud companies cheating people on a daily basis. They need to be stopped. Help us stop them by filing a complaint with us on our website.

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                        • Ju
                          Just Dial Kolkata Mar 12, 2010

                          Dear Customer,

                          We would like to understand & resolve your grievances to serve the best services for long & healthy business terms.

                          Kindly contact us on [protected], extn no : 2035 or mail us on [email protected] or [email protected]

                          Thanking You,
                          Customer Support,
                          Just Dial Kolkata.

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                        • Bh
                          bhaveshg Oct 23, 2009

                          Do they sell our contact details also? I think Rs. 25.00 per contact.

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                        The complaint has been investigated and
                        resolved to the customer's satisfaction
                        Resolved                         Just Dial — Cheeting

                        I have taken a service of just dial 1year back ( Aug 2008) according to which the company committed to give...

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                        The complaint has been investigated and
                        resolved to the customer's satisfaction
                        Resolved                         Just Dial Yellow Pages — malpractices by Just dial

                        The Local Searh Engine JUST DIAL, India represented that its next addition of yellow pages will come out in...

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