Takealotlenovo laptop charger

J Oct 30, 2018

I am very disappointed in takealot. I ordered a lenovo laptop charger of R246 plus R60 delivery which is R306.
Firstly they packed the wrong product and had to cancel my order (Order nr #[protected]) and refund me. My refund took about 7 workdays and they only refunded me R246 and not the delivery. They told me that they charge for delivery when the delivery person were at my home.
Nobody called or contacted me not even buzz my door bell. They sent me a message saying that they will deliver it on a Monday again because they couldn't get a hold of me. (I was at my home the whole day) Money came and I heard nothing from them.
Eventually i got my refund of only R246 and not the delivery of R60.
I believe this is a fault from Takealot and not mine. This is unprofessional taking money for themself after they made a mistake of not delivering the correct item and not even contacting me when there "was" someone at my door. Very very very disappointed in Takealot.

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