Taco Bell
reviews and complaints

What a JOKE, unfortunaely it's not FUNNY! I stopped at Taco Bell to celebrate Cinco DeMayo. Unfortunately it was closed because they had a fire. I was directed to a new Taco Bell on Route 38 in Mt. Laurel. Three Ladies where working in the Kitchen ALL where clearly visible to me and me to them. One person was waiting for their order to be prepared. During the 3/4 hour plus I waited to have my order taken NO ONE acknowledged me. I finally asked the "manager/ window clerk if she could help me. She stated"would you like a job?"Perhaps this manager? is unaware of how commercce works. Emolyees are hired to perform a job, NOT ignore customers. Twelve minutes later my meal was delivered.

Listen carefully Taco Bell, if you hire workers who can't or won't do what you hired them to do EITHER FIRE the"manager"or CLOSE the store. BTW the manager" had a couple of rounds with the customers and dealdash workers.

I canassure you I am done with this nonsense and hope others heed my warning

I ordered online on the mobile app. It said to pickup in store. Got there and the dining room was closed. Sat in the drive through for 45 minutes for the manager to tell me she did not have my order even though the app said it was ready an hour earlier. She said she did not have my order on her computer. I left without my food. Taco Bell needs to refund my money. My order # was 939069 for $21.34 at the 384 Exchange Blvd. Bethlehem, GA 30620 location and the managers name is Kendra Gordon.

My burrito was so poorly wrapped yesterday that I was unable to hold it. The tortilla wrap was torn in several places and had a hole in the center. It was also very cold, even the chicken like it had just come out of the refrigerator. I paid $14.00 for a burrito and nacho bell Grande and was only able to eat the nachos. I understand about restaurants being shorthanded and trying to do their best to get great food out in a timely manne, but when given food that cannot even be eaten is not very nice.

I am extremely upset with the way you pull items from your menu constantly! I have always loved your Fresco Tacos because it is a healthy choice for a fast food restaurant. I have also always loved your spicy bean burritos. They are not low in calories, however, I love the spicy green sauce as it adds so much more flavor to the bean burritos. Quite some time ago I went to one of your stores only to find that you no longer offer EITHER of these options on your menu. No more Pico de Gallo and no more spicy green sauce. That was months ago and I have not ordered anything from there since. My family still likes some of the other options, so I will go to get them food, but I will not order anything and come home and make something for myself. I have never been a fast food fan, but Taco Bell was the one place I would still go to. Not anymore. Why would you remove the one healthy option you had with the fresco tacos? Workers have tried to add tomatoes to a taco (not even close) and have added some other sauce to the bean burrito, but to no avail. Please stop removing things that people have grown to love. My children have also toldme what to get them and I get in the line, order the food, only to find that another item has been discontinued! Now I have to make people wait behind me in line while I call/text my kids to find other options since you ONCE AGAIN have discontinued their favorite items! Please stop!

Taco Bell, despite loud customer outcry, failed for over a year to restore Mexican Pizza to its menu. Now, the firm, faced with loss of customers, has finally scheduled the return of the Mexican Pizza. They need to reconsider restoring the tostada, taco salad, Enchirito, green sauce, and bell beefer not to mention the much adored Chihuahua. They seem unaware that their main competition Del Taco has taken up the slack offering a wider fresh menu at competitive pricing. Can Taco Bell get their customers back? They at least need to make a whole hearted attempt. Someone needs to fire whomever in this iconic California corporation cannot Google and is deaf to their once loyal customer base.

I am a former employee of taco bell. There is no way to GET W2. I never recived one.

Customer Service at Taco Bell/KFC 035718 at 3802 FM 762, Rosenberg, Texas 77469 on Friday, April 15, 2022 at 9:01 pm cashier Precious customer service was extremely unacceptable. Cashier failed to give me my full order, upon arriving home, realizing I was not give my full order drove back to said company, Upon knocking on the door the cashier opens door and tells me "I forgot my order", No "you didn't give me my full order". She proceeds to ROLL her eyes at me. I tried to open the door to tell her I did not appreciate her "eye roll". She immediately closed and locked the door called an individual in charge and made the incident appear to be me at fault. Her customer service skills were totally unacceptable. Her approach concerning the whole situation was totally uncalled for. The individual whom appeared to be in charge opened the door gave me the rest of my order, when I tried to explain the situation to him, he immediately went into a defensive stance in telling me it was me that should not have reacted that way, that he would talk to the cashier, he refused to give me her name, his name or corporate's phone number. I told him my food was cold and wanted compensation and he told me there would be no compensation again, with an attitude. I frequent this establishment at least twice a week. I told him I would not be coming back again and he had an I don't care attitude. I would like my full refund of $12.43 back. (order # 321196This attitude is totally unacceptable. Your help in resolving this issue would be greatly appreciated

So April 5th I ordered taco bell on app, total was 34.99. But when I went to picked up order, they said the app isn't connected to Tahlequah taco bell and they never got any order from me. Even tho I can send u my online receipt that clearly shows I was charged for food I never got. I need a refund in a timely manner, can you help with this please. Oder number is 974259. I'm having so much trouble just finding someone to help me get my money back since I was never given my food I ordered. I have the emailed receipt,I have proof of the unfortunate mishap and jus would like my money sent back to my account

I ordered online Thursday, 3/31, 3:00 pm16 items,

location 2249 East Sunshine Springfield, MO 65804

Drive-thru Pickup

Order Number 980130

Credit Card Ending in 8504 Total: $36.86

They forgot to give me my crunch wrap. Would have just went back but had to go pick up my girls from school and their drive-Tru was rather busy.

I know it's only a few dollars but this is not the first time I've ordered from here and not receive a item that I paid for.

I went to Taco Bell today and was told to place my order on the kiosk it took 4 times the normal time to place it on the machine the whole time there the cashier is just standing there waiting to see if she could help someone with the machine so the customer behind needed help so no one at the counter to take my money and with 3 customers in the store we all had to wait for our orders I as a cashier at one time could have taken 5 orders and got some of them out by the time I got my order so my question is does customer service mean anything to you because it makes the difference on weather I ever go back to Taco Bell I would rather do without than to have your company waste my time

I went through Taco Bell's drive-thru yesterday around 1:00 PM. I ordered two meals to take home. Mine was #2 on the menu board - 3 soft shell supreme tacos and a soda. The menu states supreme, and I specifically ordered #2 with beef supreme. When I got home, much to my disappointment, all 3 were plain. I've ordered that before and for whatever reason, the employee asked if I wanted supreme, so this time a said that when ordering. We've overlooked incorrect orders in the past, but this is getting old. It wasn't a large order and I wasn't running all the way back across town to complain. The food is also not as good as it used to be.

I have enjoyed some of the summer specialty drinks these last years, but way too often the machine is down.

Mary Petrie - [protected]@charter.net

We all ready bus the tables, now we have to order on a kiosk...soon customers will cooking their own food!

I will never buy taco bell again!

I live in central VA. The lobbies of most of your restaurants are rarely open. In fact I never know when they will be open. One day it may be open and another its closed. Mostly however they are closed even though your restaurants have kiosks where people can order on their own. It is a huge inconvenience to drive to a restaurant just to find out the lobby is closed. When I call ahead of time to see if the restaurant is open rarley does anyone even bother to answer the phone.

I see a lobby closed with a crew inside and very few cars in the drive-thru. Perhaps you are short of employees but isn't that what the kiosks are for? The truth is that I think that employees close the lobby much of the time just because they can.

This is what happens when a huge part of the populace buys into a "pandemic" with a 99% plus survival rate. We've destroyed our country and our economy and now everyone is hooked on government money----money this country doesn't even have!

Sadly many woke idiotic companies bought into the lie and clown world is the result. America has become a third world nation and it is appalling that restaurants across the board just open and close as pretty as they please with no regard to the customers that take the time to drive only to find the doors locked! Pathetic.